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J
Rating: 2 out of 5
Customer service unfortunately not reachable. Wrote several emails, received no response. Ordered goods were fine.
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Customer reviews of la boutique des saucissons
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 6 326 published reviews
Summary of reviews
The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast delivery, good presentation. Haven't tasted it yet!
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D
Rating: 2 out of 5
1.) Design the homepage multi-lingual or adapt it to the customers! 2.) The instruction manual should be in German or designed multi-lingual! 3.) Pack the sausage better inside the shipping box - was loose in the box?
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M
Rating: 4 out of 5
nothing to say about the customer service of the "sausage shop" which took our delivery problem into account: package dropped in a locker (another pickup point than the one we designated) with a big hole in the box. Some sausages were either lost or intentionally stolen. Partial refund by the seller. For the sausages, we appreciated the one with "beaufort". Mixed experience for now.
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D
Rating: 4 out of 5
Good product
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A
Rating: 3 out of 5
Goods arrived in a completely dented box, some corners were open, the sausages were thrown in without inner packaging. It was much better with the previous order.
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D
Rating: 3 out of 5
Medium quality, unfortunately only one type..
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P
Rating: 2 out of 5
2 stars for good delivery. I don't like the sausages at all, expected something like Aoste...
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J
Rating: 4 out of 5
Filet mignon seems so. Good, tender, but lacking fat, hence finesse, on both specimens.
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L
Rating: 4 out of 5
a lot of interesting choices I will place an order again
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L
Rating: 4 out of 5
A bit expensive for professionals for resale
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M
Rating: 4 out of 5
Good, but in my opinion, a bit greasy, otherwise they are good
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J
Rating: 3 out of 5
Fast and compliant delivery. Missing labels to know the type of sausage. Sausages that harden quickly.
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M
Rating: 4 out of 5
No big sausages in the package, a bit of a shame! Otherwise well dried and delicious. However, there was a small problem with the package being opened before receipt, not surprising given the advertisement on the box, it makes you want it... as a result, one sausage was missing, situation resolved by phone.
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D
Rating: 4 out of 5
The sausages are good but the packaging of some sausages in bags, although we respect the storage condition, can sometimes 'turn'. However, in terms of taste, the sausages are appreciated by our customers. It's a shame for the olive sausage which was our best-seller!
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D
Rating: 4 out of 5
Order conforms, sausage not too fatty. Too bad we can't choose.
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S
Rating: 4 out of 5
Consumption date a bit short
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T
Rating: 2 out of 5
Unfortunately, everything is just very small, thin, very dry, and very hard snack sausages
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L
Rating: 3 out of 5
A completely relative experience. One of the discount codes purchased on the Groupon site did not work. The chat hotline was not satisfactory. I had to make my purchase without benefiting from my promotion. Fortunately, afterwards, I was refunded by your site the correct amount of the promotion. So.... I will not attempt this type of purchase again. Too risky as a process.
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M
Rating: 2 out of 5
The bags arrived torn and the products scattered inside the box
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E
Rating: 2 out of 5
Sausages very very very downgraded, very very very disappointed compared to my first purchase which was identical. In the downgrade, you should set levels... Delay in delivery, package arrived very very very dirty...
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A
Rating: 2 out of 5
Moldy receipt..
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C
Rating: 4 out of 5
Package corresponding to the order, except that one item was missing, too bad.
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M
Rating: 4 out of 5
Sausage tastes good and arrived within two weeks. Unfortunately, I don't know which is which.
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M
Rating: 4 out of 5
Goods as described, good value for money! Would gladly do it again. Only the selection could have been a bit more diverse.
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A
Rating: 2 out of 5
No interesting varieties, nearly everything tasted the same. Should have something with olive included. None. Also no chorizo!! 80% extremely fatty, real fat flakes. However, the mini sausages in the bag were great. The large ones should be like that too! Will not buy again.
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E
Rating: 4 out of 5
Goods in order. Box damaged. Unfortunately, delivery to a pickup station is only possible without extra charge. APP (Shop) for tracking delivery is unusable.
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A
Rating: 2 out of 5
Very poorly packaged, the sausage touched the packaging box
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T
Rating: 3 out of 5
The delivery took a long time, the package was opened and crushed. It is very unfortunate that 1 sausage has a best before date in May and all other 9 at the end of June.
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M
Rating: 3 out of 5
English description of the different sorts is a minimum, also packaging should have been more in paper, only one sheet of paper for six Salami is not very hygienic. The taste is good.
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N
Rating: 4 out of 5
Unfortunately, I received the package with broken and moldy goods.
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A
Rating: 3 out of 5
I would have preferred to have fewer small sausages and more varieties, your products are good but a bit too salty
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R
Rating: 4 out of 5
Nice sausage, something special as hoped. The smell is "overwhelming". Only the packaging was not sturdy enough to arrive safely at our place.
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S
Rating: 3 out of 5
Opened package I sent a message for compensation no response
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B
Rating: 4 out of 5
The tracking could still be improved, it was not good.
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F
Rating: 2 out of 5
It is understandable that not all 12 sausage varieties are represented in the package, but it is disappointing that only 4 different sausage varieties with 4 sausages each are in the 2 kg package. The more premium varieties with nuts or cheese are not represented at all. Overall, a bad purchase for me. There will be no repeat order.
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J
Rating: 3 out of 5
The shipping took about 10 days. Not acceptable for food.
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J
Rating: 3 out of 5
several packages with a weight of less than 2kg !
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A
Rating: 4 out of 5
The sausages are delicious and thanks to the offer and the voucher, they are affordable. The delivery is also relatively quick and everything was well packaged.
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J
Rating: 2 out of 5
Did you have sausage that I got today, it was really disgusting with black spots as if something was molding
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