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C
Rating: 2 out of 5
Sausages so dry that it's impossible to bite them 3 different flavors but no taste
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Customer reviews of la boutique des saucissons
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 6 317 published reviews
Summary of reviews
The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.
Reviews 2 and 4 stars
Reset filtersM
Rating: 4 out of 5
For declassified sausages, they are great. A small downside for the ham, one part was very hard to chew.
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A
Rating: 4 out of 5
I would have liked 4 different varieties of sausage otherwise happy with the purchase my children and grandchildren loved
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S
Rating: 4 out of 5
I would have liked more variety. Otherwise, very good quality
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P
Rating: 4 out of 5
Thank you for a slightly late delivery due to the post. The sausage is very good although a bit too dry. Thank you
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J
Rating: 4 out of 5
The sausages are very good. The packaging is minimal. However, what bothers me a bit is the delivery in the mailbox during the heatwave.
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C
Rating: 4 out of 5
Reactive! Satisfied with the quality
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P
Rating: 4 out of 5
Delivery times respected, products of very good quality.
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E
Rating: 2 out of 5
Wild boar sausage and coppa are smoked, I don't like that.
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A
Rating: 4 out of 5
Hello I am satisfied with my purchase the sausages are very good one downside the dry sausage is very hard and complicated to cut it’s like iron the other two are excellent
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A
Rating: 2 out of 5
Package received on time but the state of the pâté in the jar is liquid, the anchovy spread shows traces of mold... I am very disappointed it was for a gift and it was really very embarrassing
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Response from la boutique des saucissons
Hello Alexandra, we are deeply sorry for this experience, especially since it was for a gift. These quality issues do not reflect our usual standards at all. We are glad to have been able to process your refund following your message, and we apologize once again for this inconvenience.
N
Rating: 2 out of 5
the delivery scheduled for Friday was not made before Monday so the sausages stayed in full heat in a depot on Monday they were all sweating
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Response from la boutique des saucissons
Hello Nicolas, we are really sorry that the carrier postponed the delivery, which exposed your products to the heat in the middle of summer. Please feel free to contact us at [email protected] so that we can find a solution together.
M
Rating: 2 out of 5
Really unfortunate, the box containing the aperitif kit arrived broken. And we were missing the two heart sausages in our package. Very average 2 days before Father's Day... Customer service was okay, we were able to get a refund, but still disappointed.
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Response from la boutique des saucissons
Hello Megane, thank you for your feedback despite this disappointing experience. We are glad that our customer service was able to refund you quickly, and we apologize for this setback before Father's Day. We remain attentive to the quality of our packaging.
A
Rating: 2 out of 5
Order did not arrive on time
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Response from la boutique des saucissons
Hello Aurelien, we are sorry that your order was not delivered within the expected time. Please feel free to contact us at [email protected] if you would like more details about this delay.
G
Rating: 2 out of 5
The heart sausage product for Mother's Day was neither beautiful nor good.
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Response from la boutique des saucissons
Hello Gaetan, we are sorry that this heart sausage did not convince you, neither in appearance nor in taste. Please feel free to contact us at [email protected] so that we can pass your feedback to our workshop. Note that we have already made some changes to the recipe for the next editions.
F
Rating: 4 out of 5
Ok
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Response from la boutique des saucissons
Thank you Florian for your feedback!
B
Rating: 2 out of 5
The 2 sausages arrived moldy...I am not happy with my order. What do you propose?
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Response from la boutique des saucissons
Hello Benjamine, it is actually the natural bloom that develops on our dry sausages, and not mold — an article on our site explains it in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. We are sorry that this has disappointed you, please feel free to contact us if you wish.
C
Rating: 2 out of 5
The package tracking didn't work, once my package arrived I was disappointed by the size of the sausage it's all thin and small I expected something bigger for the price...
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Response from la boutique des saucissons
Hello Clara, we are sorry for the issue with the parcel tracking, as well as for the size of the sausage that did not meet your expectations for this price. We note your feedback.
G
Rating: 4 out of 5
Received in a week Good packaging Not yet tasted
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Response from la boutique des saucissons
Thank you Gérard for this feedback, we hope the tasting will meet expectations!
C
Rating: 2 out of 5
At the time of the order, I was told a delivery time of one day (package delivered the next day). This time was not respected. It's not a big deal but it would be better to indicate longer times if you are not sure you can meet them. Additionally, there was a missing sausage in my order. I wanted to give it as a gift so this was very upsetting. I called customer service, not a single apology... I understand that the person on the other end is not responsible but still, it's the least they could do.
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Response from la boutique des saucissons
Hello Charlotte, we are sorry for this unmet deadline. We will contact you again to offer you a commercial gesture for this inconvenience.
A
Rating: 4 out of 5
The quality and taste of the sausages is good, the packaging could still be improved.
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P
Rating: 4 out of 5
I ordered the second choice box. Taste-wise very good! Unfortunately, it was not labeled which sausage is which. Only a note was included. Too bad!
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M
Rating: 4 out of 5
Order well packaged Thank you
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A
Rating: 4 out of 5
Great for the price, but they put about 2 kg, it's systematically less. Rather 1.8 kg
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Response from la boutique des saucissons
Thank you for this feedback. We take note of your comment on the weight and will pass it to our workshop to check the packaging.
H
Rating: 4 out of 5
A good order of declassified sausages. Maybe a bit dry this time...
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Response from la boutique des saucissons
Thank you Hervé for your feedback, we take note of the slightly dry side this time!
N
Rating: 4 out of 5
I regularly order sausages from the shop, but this order was catastrophic, the first one I received didn't even contain half of the items, I had to send a message to receive the rest of my order. The package arrived half open with one of the mini sausage packets open and half empty... however, the sausages are still just as delicious, and we enjoyed what was left. I give 4 stars because our other orders in previous months went very well and we are still very happy with the sausage shop!
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Response from la boutique des saucissons
Hello Nelly, thank you for your loyalty and understanding. We are truly sorry that this package arrived damaged and incomplete, this is absolutely not our usual standard. We are pleased that the rest was able to be rectified quickly following your message, and that the quality of the sausages is still on point. Please feel free to contact us again if needed, and thank you again for your loyalty!
P
Rating: 4 out of 5
very good, a delight thank you
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A
Rating: 4 out of 5
Hello Mr. Mrs. yes very satisfied except for the coppa too fatty, otherwise very good. Thank you. Good luck.
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Response from la boutique des saucissons
Hello Alain, thank you for your detailed feedback! Glad that you are overall very satisfied, we take good note for the coppa. Thank you!
G
Rating: 4 out of 5
Do not change your DRIED SAUSAGES TIED TO SAINT JOSEPH. sausage longer than thick, rather dry, and with peppercorns…
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Response from la boutique des saucissons
Thank you Georges, we promise we won't change anything about this recipe!
S
Rating: 4 out of 5
The quality is there but the sheet that is given with the color codes frankly nothing corresponds or there is no string of the mentioned color..
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Response from la boutique des saucissons
Hello Sacha, thank you for your feedback and we are glad that the quality is up to par! We apologize for the confusion with the color code sheet, we will check this with our team. Please feel free to write to us at [email protected] if you would like more details.
T
Rating: 2 out of 5
Dear Sir or Madam, Unfortunately, upon receiving our package of salami, we noticed that it had been gnawed by rodents. As a result, we had to throw away two bags of sausage. This inconvenience is all the more regrettable as it leads to financial losses, but especially considering the work invested and the animal slaughtered for its production. Could you consider using more robust or different packaging in the future to prevent such damage or losses related to transport and pests? We would appreciate your suggestions and any indication of possible compensation. Sincerely, Timo Perzborn
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V
Rating: 4 out of 5
Very good sausages and in great condition for declassified sausages. Just a pity that the flavors are not indicated on the sausages.
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Response from la boutique des saucissons
Thank you Valentin for your feedback! We take good note of the taste indications, it's a point we will improve. Glad that the quality convinced you despite the downgrade
J
Rating: 4 out of 5
a bit disappointed because there are only 3 different varieties out of 10
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M
Rating: 2 out of 5
The glass was broken overall I am not satisfied moreover it was for a gift
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N
Rating: 4 out of 5
The sausages were devoured in one evening. Note 5 stars for the smoked sausage. A delight to the smell and in the mouth. Delivery time respected and even ahead of schedule. That's a plus.
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C
Rating: 4 out of 5
The sausages are good You can really taste it (herbs de Provence, goat cheese, smoked) They are delivered rather fresh (not dry and old) I didn't give 5 stars because there is always room for improvement (more flavors, a bit expensive, ....)
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X
Rating: 4 out of 5
The declassified sausages, great. Too bad the company doesn't take the time to respond to emails
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A
Rating: 4 out of 5
In accordance with my expectations
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M
Rating: 4 out of 5
the hams were delicious but the dry sausage was a bit too hard..
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J
Rating: 4 out of 5
Good quality of products, to do again. However, a downside regarding the navigation on the site where it is impossible, probably due to lack of simplicity, to cancel a subscription.
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