The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.
very good but it's a shame that we can't choose the dryness
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Response from la boutique des saucissons
Thank you Alexandre for this feedback, we are glad you liked the taste! The dryness varies according to the natural aging of the product, but also depending on the season - in summer, the heat increases drying, which can result in a drier outcome than in winter. Unfortunately, this is not a choice available at the time of ordering, but it is noted with pleasure.
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Maxime D.
Rating: 2 out of 5
following a purchase from 28/08/2026
Hello, while I had placed a first order a few months ago I was very satisfied with the products, especially the boxes with downgraded products, at the end of August I wanted to reorder the same type of box, this one arrived consisting of 80% sausages and 20% sausage, especially since during my previous order I had paid for the box 25% cheaper per kilo.
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Response from la boutique des saucissons
Hello Maxime, thank you for this detailed feedback and for your loyalty. We are sorry that this second order did not regain the balance of the first in terms of composition — it varies according to arrivals. For the price, we regularly offer promotions, and it may be that you came across one of them the first time. Thank you again for your loyalty!
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Bardoux Moreau F.
Rating: 2 out of 5
following a purchase from 30/08/2026
The sausages are good but small in size which makes them too expensive. I will not order again.
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Response from la boutique des saucissons
Hello, thank you for your feedback and for your honesty. We understand that the size/price ratio on these smaller formats can be bothersome — this is a comment we will pass on to the team. Thank you for trying the shop.
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Jean-Pierre G.
Rating: 2 out of 5
following a purchase from 30/08/2026
Sausage far too dry. In supermarkets, I have never found sausages this dried out.
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Response from la boutique des saucissons
Hello Jean-Pierre, thank you for your feedback. Our artisanal dry sausages are aged longer than in large distribution, which can result in a drier product — the season also plays a role, with summer intensifying drying. We understand that this changes habits, thank you for your comment.
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Michel A.
Rating: 2 out of 5
following a purchase from 30/08/2026
A bit bland and hard
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Response from la boutique des saucissons
Thank you for your feedback Michel, the texture can vary depending on the aging and the season — in summer, the heat intensifies drying — we also pass your comment on taste to the workshop.
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Lew S.
Rating: 2 out of 5
following a purchase from 27/08/2026
The goods are very good, but the package was sent to a package shop: NKD DEUTSCHLAND GMBH 17 SCHILLERPLATZ 67071 LUDWIGSHAFEN AM RHEIN) instead of my address: Lew Swerdlow Albert-Haueisen Ring 11 67071 Ludwigshafen Germany (DE). This pickup cost me a lot of time and effort.
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Response from la boutique des saucissons
Hello Lew, thank you for your feedback and we are glad that you liked the goods. We are sorry that the package was sent to the wrong address — that is not the service we want to provide. Please write to us at [email protected] with your order number so we can clarify this.
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Markus R.
Rating: 2 out of 5
following a purchase from 27/08/2026
The incorrect shipping address was used without notifying me. There wasn't much variety in the package this time.
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Response from la boutique des saucissons
Hello Markus, thank you for your feedback. We're sorry the wrong shipping address was used without notice — that shouldn't happen, and we're looking into it. As for the variety, it depends on the stock available and unfortunately can't be guaranteed each time.
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Gislaine C.
Rating: 2 out of 5
following a purchase from 22/08/2026
sausages too hard
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Response from la boutique des saucissons
Hello Gislaine, thank you for your feedback, sorry that the texture did not suit you. We take your comment seriously.
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Gerard V.
Rating: 2 out of 5
following a purchase from 02/08/2026
Too dry
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Response from la boutique des saucissons
Thank you Gerard, we take note for the entire order. As with the others, the season can play a role in dryness — summer increases drying. Thank you for taking the time to leave us this feedback.
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Florence B.
Rating: 2 out of 5
following a purchase from 31/07/2026
Very satisfied, thank you
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Response from la boutique des saucissons
Thank you very much Florence for your feedback! Glad to count you among our satisfied customers. We see that the rating is 2 despite a very positive comment — was there a small issue we might have missed, or a click error? Please feel free to let us know.
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Michel E.
Rating: 2 out of 5
following a purchase from 29/07/2026
We received old sausages that were so hard they were almost inedible, we are very disappointed
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Response from la boutique des saucissons
Thank you Michel for this additional feedback. As mentioned above, these sausages were probably set aside for their lower weight, which explains a more pronounced hardness — the heatwave this year may have also intensified the drying, although that does not explain everything. We look forward to your message to understand what happened.
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Alain Q.
Rating: 2 out of 5
following a purchase from 18/07/2026
Package received in poor condition. Additionally, a can of beer was broken in the package
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Response from la boutique des saucissons
Hello Alain, thank you for your feedback and sorry for this damaged package and broken bottle. Please feel free to write to us at [email protected] with your order number, we will look into it with you.
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Valentin R.
Rating: 2 out of 5
following a purchase from 17/07/2026
Package arrived 4 days after the scheduled date, so after the event for which the sausages were intended, and at a pickup point much further away than initially planned.
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Response from la boutique des saucissons
Hello Valentin, we are sincerely sorry — a delay that makes you miss your event is particularly troublesome, not to mention the change of pickup point. Please feel free to write to us at [email protected] with your order number, we want to understand what happened with the carrier.
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Lennart W.
Rating: 2 out of 5
following a purchase from 17/07/2026
The first and second deliveries were good. The third delivery arrived after two weeks and had probably been sitting in the heat for ages. I had to throw away a quarter of it immediately. The fourth delivery hasn't even been shipped after two weeks apparently. If the product weren't so good, the third would have already been the last. But one learns from it.
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Catherine G.
Rating: 2 out of 5
following a purchase from 07/07/2026
Sausages so dry that it's impossible to bite them 3 different flavors but no taste
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Eric D.
Rating: 2 out of 5
following a purchase from 22/06/2026
Wild boar sausage and coppa are smoked, I don't like that.
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Alexandra L.
Rating: 2 out of 5
following a purchase from 18/06/2026
Package received on time but the state of the pâté in the jar is liquid, the anchovy spread shows traces of mold... I am very disappointed it was for a gift and it was really very embarrassing
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Response from la boutique des saucissons
Hello Alexandra, we are deeply sorry for this experience, especially since it was for a gift. These quality issues do not reflect our usual standards at all. We are glad to have been able to process your refund following your message, and we apologize once again for this inconvenience.
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Nicolas V.
Rating: 2 out of 5
following a purchase from 16/06/2026
the delivery scheduled for Friday was not made before Monday so the sausages stayed in full heat in a depot on Monday they were all sweating
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Response from la boutique des saucissons
Hello Nicolas, we are really sorry that the carrier postponed the delivery, which exposed your products to the heat in the middle of summer. Please feel free to contact us at [email protected] so that we can find a solution together.
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Megane K.
Rating: 2 out of 5
following a purchase from 15/06/2026
Really unfortunate, the box containing the aperitif kit arrived broken. And we were missing the two heart sausages in our package. Very average 2 days before Father's Day... Customer service was okay, we were able to get a refund, but still disappointed.
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Response from la boutique des saucissons
Hello Megane, thank you for your feedback despite this disappointing experience. We are glad that our customer service was able to refund you quickly, and we apologize for this setback before Father's Day. We remain attentive to the quality of our packaging.
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Aurelien R.
Rating: 2 out of 5
following a purchase from 15/06/2026
Order did not arrive on time
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Response from la boutique des saucissons
Hello Aurelien, we are sorry that your order was not delivered within the expected time. Please feel free to contact us at [email protected] if you would like more details about this delay.
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Gaetan F.
Rating: 2 out of 5
following a purchase from 18/05/2026
The heart sausage product for Mother's Day was neither beautiful nor good.
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Response from la boutique des saucissons
Hello Gaetan, we are sorry that this heart sausage did not convince you, neither in appearance nor in taste. Please feel free to contact us at [email protected] so that we can pass your feedback to our workshop. Note that we have already made some changes to the recipe for the next editions.
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Benjamine D.
Rating: 2 out of 5
following a purchase from 01/06/2026
The 2 sausages arrived moldy...I am not happy with my order. What do you propose?
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Response from la boutique des saucissons
Hello Benjamine, it is actually the natural bloom that develops on our dry sausages, and not mold — an article on our site explains it in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. We are sorry that this has disappointed you, please feel free to contact us if you wish.
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Clara C.
Rating: 2 out of 5
following a purchase from 09/06/2026
The package tracking didn't work, once my package arrived I was disappointed by the size of the sausage it's all thin and small I expected something bigger for the price...
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Response from la boutique des saucissons
Hello Clara, we are sorry for the issue with the parcel tracking, as well as for the size of the sausage that did not meet your expectations for this price. We note your feedback.
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Charlotte K.
Rating: 2 out of 5
following a purchase from 08/06/2026
At the time of the order, I was told a delivery time of one day (package delivered the next day). This time was not respected. It's not a big deal but it would be better to indicate longer times if you are not sure you can meet them. Additionally, there was a missing sausage in my order. I wanted to give it as a gift so this was very upsetting. I called customer service, not a single apology... I understand that the person on the other end is not responsible but still, it's the least they could do.
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Response from la boutique des saucissons
Hello Charlotte, we are sorry for this unmet deadline. We will contact you again to offer you a commercial gesture for this inconvenience.
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Timo P.
Rating: 2 out of 5
following a purchase from 22/05/2026
Dear Sir or Madam, Unfortunately, upon receiving our package of salami, we noticed that it had been gnawed by rodents. As a result, we had to throw away two bags of sausage. This inconvenience is all the more regrettable as it leads to financial losses, but especially considering the work invested and the animal slaughtered for its production. Could you consider using more robust or different packaging in the future to prevent such damage or losses related to transport and pests? We would appreciate your suggestions and any indication of possible compensation. Sincerely, Timo Perzborn
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Marlene F.
Rating: 2 out of 5
following a purchase from 08/03/2026
The glass was broken overall I am not satisfied moreover it was for a gift
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Anthony V.
Rating: 2 out of 5
following a purchase from 11/05/2026
Not many varieties and sometimes poor quality sausages (difficult to remove casings, mold, etc).
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Johann S.
Rating: 2 out of 5
following a purchase from 11/05/2026
Customer service unfortunately not reachable. Wrote several emails, received no response. Ordered goods were fine.
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Dipl.-Ing. H.
Rating: 2 out of 5
following a purchase from 09/05/2026
1.) Design the homepage multi-lingual or adapt it to the customers! 2.) The instruction manual should be in German or designed multi-lingual! 3.) Pack the sausage better inside the shipping box - was loose in the box?
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Paul T.
Rating: 2 out of 5
following a purchase from 06/05/2026
2 stars for good delivery. I don't like the sausages at all, expected something like Aoste...
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Thomas S.
Rating: 2 out of 5
following a purchase from 20/04/2026
Unfortunately, everything is just very small, thin, very dry, and very hard snack sausages
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Michel R.
Rating: 2 out of 5
following a purchase from 17/04/2026
The bags arrived torn and the products scattered inside the box
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Emmanuelle B.
Rating: 2 out of 5
following a purchase from 13/04/2026
Sausages very very very downgraded, very very very disappointed compared to my first purchase which was identical. In the downgrade, you should set levels... Delay in delivery, package arrived very very very dirty...
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Antoine B.
Rating: 2 out of 5
following a purchase from 06/04/2026
Moldy receipt..
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Andreas S.
Rating: 2 out of 5
following a purchase from 27/03/2026
No interesting varieties, nearly everything tasted the same. Should have something with olive included. None. Also no chorizo!! 80% extremely fatty, real fat flakes. However, the mini sausages in the bag were great. The large ones should be like that too! Will not buy again.
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Adrien B.
Rating: 2 out of 5
following a purchase from 05/04/2026
Very poorly packaged, the sausage touched the packaging box
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Frank T.
Rating: 2 out of 5
following a purchase from 28/03/2026
It is understandable that not all 12 sausage varieties are represented in the package, but it is disappointing that only 4 different sausage varieties with 4 sausages each are in the 2 kg package. The more premium varieties with nuts or cheese are not represented at all. Overall, a bad purchase for me. There will be no repeat order.
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Jörg V.
Rating: 2 out of 5
following a purchase from 28/03/2026
Did you have sausage that I got today, it was really disgusting with black spots as if something was molding
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Christoph M.
Rating: 2 out of 5
following a purchase from 28/03/2026
Unfortunately, the choice of sausages was very monotonous. I received goat cheese by mistake three times. It was the heaviest. What a pity!
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Aliette L.
Rating: 2 out of 5
following a purchase from 17/03/2026
My opinion concerns the "Bleu-Blanc-Coeur" dry sausage. I am very disappointed with my last order! While I appreciated my first two orders (I bought them by 10), I do not understand this last order: too salty, and with a different texture. It is clearly no longer the same! Moreover, there is no composition (which is mandatory and appears on other products), and I emailed to ask why; I am still waiting for a response... Very disappointed... and I have 8 to eat. I won't be fooled again. This shows that the quality of a product may not be consistent.
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