Customer reviews of la boutique des saucissons

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9,3 /10
Overall rating: 9,3 out of 10
Based on 6 047 published reviews

Summary of reviews

Customers consistently praise the store for reliable delivery and fast shipping, with many orders arriving promptly and products arriving in good condition. The main strength highlighted is product quality and taste, with numerous mentions of delicious, flavorful sausages, salamis, and charcuterie, often described as excellent or top-notch. Shoppers also note helpful organization and value, including well-packaged orders, clear categorization in some deliveries, and overall dependable service that keeps them returning for repeat orders. Customer appreciation is reinforced by strong endorsements and willingness to recommend the shop to friends and colleagues.

3 star reviews

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H
Herve R.
Rating: 3 out of 5
following a purchase from 16/11/2024
Well We'll see when they start opening it......
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Pascale P.
Rating: 3 out of 5
following a purchase from 15/11/2024
At the time of purchase, delivery was expected to take between 24 and 48 hours. I placed the order on November 15th and the parcel was delivered on November 25th, 10 days later. That's a long way from 48 hours.
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Donovan L.
Rating: 3 out of 5
following a purchase from 03/11/2024
Too bad they didn't have a second shipping box.
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Maxime L.
Rating: 3 out of 5
following a purchase from 31/10/2024
Good products but it's a shame they're not packaged because they're delivered as is in a box
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Lori P.
Rating: 3 out of 5
following a purchase from 30/10/2024
The product is of good quality. Delivery times not respected, even with Chronopost (no D+1 delivery for orders placed before 1pm).
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Bernard D.
Rating: 3 out of 5
following a purchase from 30/10/2024
On the scales, the sausages weighed 1.8kg instead of the advertised 2kg.
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Georges B.
Rating: 3 out of 5
following a purchase from 22/10/2024
more nougat (authentic)
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VIRGINIE E.
Rating: 3 out of 5
following a purchase from 17/10/2024
Several items are missing
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Morgane R.
Rating: 3 out of 5
following a purchase from 08/10/2024
Dlc far too short
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ERIC B.
Rating: 3 out of 5
following a purchase from 07/10/2024
Disappointed because there was 1kg of chorizo sausage with cheese and hazelnuts I thought it was going to be more diversified.
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Guy T.
Rating: 3 out of 5
following a purchase from 18/09/2024
You've changed direction The sausages aren't the same now they're white I think it's not the same production? Here is my opinion
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Elodie B.
Rating: 3 out of 5
following a purchase from 18/09/2024
I ordered several sausages, 1 was missing from my order and another was delivered 2 times.
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Benedicte G.
Rating: 3 out of 5
following a purchase from 09/09/2024
Sausages impeccable, jam jars moldy!!!!
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Bernard B.
Rating: 3 out of 5
following a purchase from 08/09/2024
Package received on time. Cardboard packaging for 5 sausages with a bit of straw around, I would have liked the pieces at least separated in a paper. Only one was wrapped in plastic, the others were loose. 2 sausages very good. 2 others very dry but good. Chorizo very good.
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Manuella C.
Rating: 3 out of 5
following a purchase from 12/09/2024
A little disappointed I find it very fatty and poorly explained because I thought there were several varieties and that two plus one chorizo.
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SAS L.
Rating: 3 out of 5
following a purchase from 08/09/2024
I placed my order on Sunday and when I phoned on Thursday because I was worried it still hadn't left. Then I was supposed to receive the parcel on Friday because I had an activity on Friday evening and Saturday evening, but as a result I only received it on Monday afternoon. So I'm disappointed, and also for the packaging and the messy contents.
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Ludivine T.
Rating: 3 out of 5
following a purchase from 07/09/2024
Very good products, but a lot of mistakes when ordering. Otherwise great
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Romain C.
Rating: 3 out of 5
following a purchase from 06/09/2024
I have ordered several times and I order saussicons downgraded snacking, but twice I had the wrong order, this order is part of the one that was not good, I sent a message to support but nothing no solution was found, so I end up with things I did not want, that does not prevent me from recommending because I love them, snacking not others.
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desmazieres S.
Rating: 3 out of 5
following a purchase from 24/07/2024
Always products out of stock and not mentioned as such. Labelling problem too and it's not the first time...
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Sophie D.
Rating: 3 out of 5
following a purchase from 14/07/2024
The products are fine, but the sausages are sent in basic cartons with no protection. When the box arrives, it's often badly damaged, with heavy scotch tape to reinforce the corners ... In short, it's average... and inside, all the sausages are mixed together, most of them unprotected.
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Mary B.
Rating: 3 out of 5
following a purchase from 07/03/2024
I'm still giving them 3 stars because the sausages are excellent! However, there was an error in my order (olive sausage delivered instead of a smoked sausage ordered). I sent an e-mail with a photo of the parcel and the invoice as soon as I received the parcel but I got no reply....
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Alain F.
Rating: 3 out of 5
following a purchase from 13/03/2024
Sausage really too dry for my taste, too bad
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sylvain R.
Rating: 3 out of 5
following a purchase from 05/03/2024
Order arrived incomplete. SMS sent same day. No news for 15 days
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Carole M.
Rating: 3 out of 5
following a purchase from 03/03/2024
The sausages are very good but in my parcel of downgraded there was also sausage with hazelnut and my son is allergic to nuts. Beware of danger...
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Benjamin M.
Rating: 3 out of 5
following a purchase from 27/02/2024
The shipment was fast. The sausages are good but not exceptional either... They may be artisanal, but on a large scale! Some are really fatty. I wanted to make my comment to customer service... No response via their form and even less on Facebook. Too bad
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Philippe T.
Rating: 3 out of 5
following a purchase from 26/01/2024
It bothers me a lot to give you only 3 stars instead of the 5 you deserve! But you sent us an assortment of sausages, several of which are hazelnut flavoured, and my wife and I are allergic. Usually they're all plain, so I hadn't anticipated this! Too bad!
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Thierry J.
Rating: 3 out of 5
following a purchase from 21/01/2024
Delivery promised in 48h00 but 1 week for
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Helene T.
Rating: 3 out of 5
following a purchase from 18/12/2023
In the box, among all the sausages, the tomato confits and the tubes of crême de marron are not protected against the "castagne" :-( Conclusion: one of the confits has broken and the tubes arrive crushed.
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Alice D.
Rating: 3 out of 5
following a purchase from 15/12/2023
When I received the parcel, the bag of sausages was open and a cup was broken. What's more, I chose express delivery (24h) at a relay point, and I didn't receive it until 5 days after dispatch. I ordered it on the 15th, sent it on the 18th and received it on December 23rd. The sausages are still very good, but for a Christmas present it's not great to receive it in this condition.
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olivier M.
Rating: 3 out of 5
following a purchase from 07/12/2023
Correct sausage but lacks a bit of flavour
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Carole P.
Rating: 3 out of 5
following a purchase from 04/12/2023
The package was not the weight indicated. I sent an email with photos to say so but no response from you.
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Katia D.
Rating: 3 out of 5
following a purchase from 27/11/2023
The sausages are good. The pâtés are bland because they are poorly seasoned. Chestnut products are also bland and lack sweetness (sugar, cream....).
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Julien L.
Rating: 3 out of 5
following a purchase from 19/11/2023
I received my damaged order and out of the three items ordered, one sausage is damaged. I'm still waiting for customer service to get back to me.
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Michel C.
Rating: 3 out of 5
following a purchase from 01/11/2023
Unwrapped sausage in bulk....bonjour l'hygiène!!!
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Roger P.
Rating: 3 out of 5
following a purchase from 20/09/2023
Fair product
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Sandrine D.
Rating: 3 out of 5
following a purchase from 16/09/2023
The charcuterie was very good. But the packet of chestnut cakes was full of mealworms. Some of the charcuterie was not packaged (although it was a box). The sausage was right out of the box, even though you say you can eat the skin. It wasn't hygienic. What a shame!
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Monique S.
Rating: 3 out of 5
following a purchase from 01/09/2023
HAM A LITTLE DRY
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Bruno W.
Rating: 3 out of 5
following a purchase from 03/09/2023
Lack of seasoning. Quality meat, but not spicy enough. Bland overall. Except Ardèche sausage.
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Sophie B.
Rating: 3 out of 5
following a purchase from 10/06/2023
Bought 4 beers received only 2
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patricia D.
Rating: 3 out of 5
following a purchase from 28/05/2023
The products are good but there was no wicker box .
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