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D
Rating: 3 out of 5
Always products out of stock and not mentioned as such. Labelling problem too and it's not the first time...
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Customer reviews of la boutique des saucissons
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 6 326 published reviews
Summary of reviews
The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.
3 star reviews
Reset filtersS
Rating: 3 out of 5
The products are fine, but the sausages are sent in basic cartons with no protection. When the box arrives, it's often badly damaged, with heavy scotch tape to reinforce the corners ... In short, it's average... and inside, all the sausages are mixed together, most of them unprotected.
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M
Rating: 3 out of 5
I'm still giving them 3 stars because the sausages are excellent! However, there was an error in my order (olive sausage delivered instead of a smoked sausage ordered). I sent an e-mail with a photo of the parcel and the invoice as soon as I received the parcel but I got no reply....
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A
Rating: 3 out of 5
Sausage really too dry for my taste, too bad
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S
Rating: 3 out of 5
Order arrived incomplete. SMS sent same day. No news for 15 days
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C
Rating: 3 out of 5
The sausages are very good but in my parcel of downgraded there was also sausage with hazelnut and my son is allergic to nuts. Beware of danger...
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B
Rating: 3 out of 5
The shipment was fast. The sausages are good but not exceptional either... They may be artisanal, but on a large scale! Some are really fatty. I wanted to make my comment to customer service... No response via their form and even less on Facebook. Too bad
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P
Rating: 3 out of 5
It bothers me a lot to give you only 3 stars instead of the 5 you deserve! But you sent us an assortment of sausages, several of which are hazelnut flavoured, and my wife and I are allergic. Usually they're all plain, so I hadn't anticipated this! Too bad!
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T
Rating: 3 out of 5
Delivery promised in 48h00 but 1 week for
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H
Rating: 3 out of 5
In the box, among all the sausages, the tomato confits and the tubes of crême de marron are not protected against the "castagne" :-( Conclusion: one of the confits has broken and the tubes arrive crushed.
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A
Rating: 3 out of 5
When I received the parcel, the bag of sausages was open and a cup was broken. What's more, I chose express delivery (24h) at a relay point, and I didn't receive it until 5 days after dispatch. I ordered it on the 15th, sent it on the 18th and received it on December 23rd. The sausages are still very good, but for a Christmas present it's not great to receive it in this condition.
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O
Rating: 3 out of 5
Correct sausage but lacks a bit of flavour
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C
Rating: 3 out of 5
The package was not the weight indicated. I sent an email with photos to say so but no response from you.
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K
Rating: 3 out of 5
The sausages are good. The pâtés are bland because they are poorly seasoned. Chestnut products are also bland and lack sweetness (sugar, cream....).
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J
Rating: 3 out of 5
I received my damaged order and out of the three items ordered, one sausage is damaged. I'm still waiting for customer service to get back to me.
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M
Rating: 3 out of 5
Unwrapped sausage in bulk....bonjour l'hygiène!!!
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R
Rating: 3 out of 5
Fair product
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S
Rating: 3 out of 5
The charcuterie was very good. But the packet of chestnut cakes was full of mealworms. Some of the charcuterie was not packaged (although it was a box). The sausage was right out of the box, even though you say you can eat the skin. It wasn't hygienic. What a shame!
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M
Rating: 3 out of 5
HAM A LITTLE DRY
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B
Rating: 3 out of 5
Lack of seasoning. Quality meat, but not spicy enough. Bland overall. Except Ardèche sausage.
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S
Rating: 3 out of 5
Bought 4 beers received only 2
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P
Rating: 3 out of 5
The products are good but there was no wicker box .
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C
Rating: 3 out of 5
The sausages were good, but the order was not complete.
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A
Rating: 3 out of 5
A little disappointed by the quality of the products. It seems to me that on previous orders, the products were more carefully manufactured.
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M
Rating: 3 out of 5
The sausages were very fatty but smelled very good.
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A
Rating: 3 out of 5
good except that in the package "downgraded sausages" sausages with missing pieces it looks a bit weird, moreover no label to identify such or such variety, if we find one we like impossible to recommend the same, I do not think to take this article in the future, the small price difference does not justify these disadvantages
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M
Rating: 3 out of 5
The quality of the sausages was good, but this time the parcel arrived damaged and greasy, even though it was supposed to be delivered by chronofresh. I sent an e-mail to inform you of the problem but have not yet received a reply. Yours faithfully
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P
Rating: 3 out of 5
too much salt
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H
Rating: 3 out of 5
Disappointed because I ordered 2 sausage boxes and only got 2 kinds. I thought I could taste more flavors. Otherwise very good sausages
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A
Rating: 3 out of 5
nothing extraordinary, a range of sausages that can be found in retail outlets without any problem at a much lower price, but the big problem is the delivery packaging, a cardboard box that's not even watertight with the products inside without any packaging, so it's open to all the smells and external pollution that reigns in delivery lorries, I don't mind limiting packaging for the sake of ecology but hygiene should also be taken into account.
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C
Rating: 3 out of 5
This delivery was a little too advanced on the curves and too much pepper on the long ones.
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C
Rating: 3 out of 5
Dry sausages are excellent. And the sausage saurizo extra strong .manque de puissance à par sa excellant
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C
Rating: 3 out of 5
I received my parcel and found the sausages too dry. I asked that they not be too dry.
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F
Rating: 3 out of 5
The sausages are good, but the after-sales service is non-existent. This is essential and therefore deplorable. The last package arrived with a hole in it, missing sausages... What more can I say?
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A
Rating: 3 out of 5
very good sausages, but I didn't expect to get them in a simple box, I expected to have a proper presentation to offer.
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D
Rating: 3 out of 5
good sausages but not exceptional either
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I
Rating: 3 out of 5
The merchandise is excellent, but the packaging leaves much to be desired. Chorizos right out of the box (which has 4 large air holes, so the goods are at the mercy of an indelicate person) and no use-by date is indicated, contrary to what I've been told since I first noticed it.
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G
Rating: 3 out of 5
Disappointed by the packaging, the sausages are good.
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D
Rating: 3 out of 5
Extra-strong chorizo? Not at all! Too bad...........
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