/10
★★★★★
based on 2444 reviews published
★★★★★
based on 2444 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I still haven't received my order! The supplier does not reply to messages
Frédéric D.
purchased on 03/03/2024
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1
/5
★☆☆☆☆
Commande avec suivi chronopost , en date du 06 02 24 et a ce jour ,rien n'a bougé( En préparation chez l'expéditeur) voila ce qui est marqué Informations concernant votre envoi XA350605100FR InformationColis en cours de préparation chez l'expéditeur mercredi 06/03/2024 à 16:45
Joel M.
purchased on 04/03/2024
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1
/5
★☆☆☆☆
Order never received. Customer service non-existent, do not respond to emails. No refunds to date.
Tatiana G.
purchased on 15/02/2024
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1
/5
★☆☆☆☆
I can't give my opinion on the products ordered because I still haven't received my parcel.
Jean-louis P.
purchased on 24/02/2024
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1
/5
★☆☆☆☆
The parcel still hasn't arrived...
Karine T.
purchased on 21/01/2024
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1
/5
★☆☆☆☆
No more than the mass market. No interest
David L.
purchased on 09/02/2024
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1
/5
★☆☆☆☆
The black olive grignottes arrived in an airtight plastic bag. They were sticky and very moist, far from being dry sausage. I contacted customer service by e-mail and received no reply.
Thierry Z.
purchased on 26/01/2024
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1
/5
★☆☆☆☆
3 sausages are impossible to cut without a chainsaw, this is the third time I have pointed this out to you...please read your emails !!!!!!!
Pierre S.
purchased on 14/01/2024
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1
/5
★☆☆☆☆
Very, very fatty Corsican coppa
Martine B.
purchased on 29/12/2023
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1
/5
★☆☆☆☆
Few different varieties and moreover they look like rubber in the mouth and no taste Disappointed
Emilie V.
purchased on 06/01/2024
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1
/5
★☆☆☆☆
Sorry, but only one of the lot was good because it was still tender. The others are thin and far too hard to be appreciated. I wanted to try your site but unfortunately I won't be ordering from you again.
David T.
purchased on 17/12/2023
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1
/5
★☆☆☆☆
Charcuterie so dry it was impossible to cut!
Yannick V.
purchased on 15/12/2023
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1
/5
★☆☆☆☆
Hello, I ordered several dobt boxes, one with downgraded sausages and when we offered it and opened it, the sausages had a sticky appearance and smelled of urine. We had to throw the whole box away. But no worries with the other boxes.
Fabian F.
purchased on 03/12/2023
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1
/5
★☆☆☆☆
Very disappointed. I haven't tasted the sausages yet so I won't judge the product but then the food packaging and chrono frzsh is zero!!!! Delay low-end package in a vulgar cardboard .... For an evening saying box 1 offer is limit. My sausages were exposed because the packaging crushed under the parcels of the relay point!!!! You have to think at least a little about the transport and journey your food is going to make !!!!! Rigid cardboard boxes do exist !!!!! So clearly not happy and I've sent two emails I've had no response so soap non-existent!
Emilie G.
purchased on 05/12/2023
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1
/5
★☆☆☆☆
Products delivered not in conformity with the offer
Georges B.
purchased on 21/11/2023
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1
/5
★☆☆☆☆
I was unpleasantly surprised when I discovered my parcel. I found worms in my package of cookies. Dispute with seller still ongoing...
Geoffroy D.
purchased on 16/11/2023
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1
/5
★☆☆☆☆
Products very badly packed. Delivery place not respected. First and last order
Christine F.
purchased on 17/11/2023
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1
/5
★☆☆☆☆
The order of products (coppa, lonzo) does not correspond to my order, I received smoked products and not tradistionnel.
Daniel O.
purchased on 24/10/2023
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1
/5
★☆☆☆☆
Sausage too fatty
Jean Serge R.
purchased on 22/10/2023
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1
/5
★☆☆☆☆
I never received my order.
Mélissa K.
purchased on 23/09/2023
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1
/5
★☆☆☆☆
Order never received + zero returns from seller = €40 lost I REALLY DO NOT recommend
Alice L.
purchased on 02/09/2023
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1
/5
★☆☆☆☆
I ordered 2 wild boar sausages and received wild boar and pork.
René D.
purchased on 24/06/2023
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1
/5
★☆☆☆☆
Parcel never received! Every day I'm told it will be delivered in 24 hours... The driver calls me and tells me he's on his way, but no one shows up. I've been promised my parcel every day for over 10 days... Of course, no one takes responsibility for assuming that the parcel is lost and reimbursing me! In short. Site to avoid!
Christelle M.
purchased on 18/05/2023
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1
/5
★☆☆☆☆
I sent you a message to which you did not reply. The sausages were hard as wood and inedible. I am very disappointed and surprised that such products could be delivered. The other products were very good.
Jean-claude S.
purchased on 03/05/2023
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1
/5
★☆☆☆☆
One of the 2 sausages bought was all porous with no taste except a rancid taste ...inedible ...very disappointed ....
Daniel A.
purchased on 03/05/2023
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1
/5
★☆☆☆☆
Package received open . Send complaint to customer service. Ostrich mode. No response. Unacceptable.
Christophe P.
purchased on 04/04/2023
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Answer from la boutique des saucissons
Thank you for your feedback. We are very sorry that your package was opened in transit. We have responded promptly and returned the missing items. Please do not hesitate to contact us if you have any further questions.
1
/5
★☆☆☆☆
Hello, I'm really not happy with what I ordered from your store. I picked up the opened packaging and there is nothing to protect the sausages, no wrapping at all. I ordered this as a gift for a friend. It's really wrong, disrespectful to have sent it like that! It's really unprofessional and unhygienic. I hope at least, for my friend's sake, that it will taste good. Best regards. Miss Diaw
Diouldé D.
purchased on 22/12/2022
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Answer from la boutique des saucissons
Hello,
We're very sorry for the inconvenience. We apologize for the inconvenience and will take your feedback into account to improve your customer experience.
As far as packaging is concerned, we have indeed chosen to sell our products "naked" to limit the use of packaging.
Nevertheless, we hope you were satisfied with the taste and hope to see you again on our site.
Have a nice day,
La Boutique des Saucissons
We're very sorry for the inconvenience. We apologize for the inconvenience and will take your feedback into account to improve your customer experience.
As far as packaging is concerned, we have indeed chosen to sell our products "naked" to limit the use of packaging.
Nevertheless, we hope you were satisfied with the taste and hope to see you again on our site.
Have a nice day,
La Boutique des Saucissons
1
/5
★☆☆☆☆
Two e-mails sent, no reply
Cindy A.
purchased on 18/12/2022
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1
/5
★☆☆☆☆
Borderline scam. I'm thinking of doing a meat analysis. My order has gone to waste.
Jean F.
purchased on 15/09/2022
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Answer from la boutique des saucissons
Hello Mr,
I have sent your notice to my complaints department who will contact you to find out why your products were the way they were and consider sending you back some products.
Good day to you and sorry for not meeting your expectations.
I have sent your notice to my complaints department who will contact you to find out why your products were the way they were and consider sending you back some products.
Good day to you and sorry for not meeting your expectations.
1
/5
★☆☆☆☆
It's a pity that the chronofresch deliveryman is totally dishonest the parcel brought only on thursday 7th july was THROWN over the grate in the garden where the temperature was 31°, fortunately we got it back before dark I think you are obliged to warn this service, for my part I have made 3 complaints for the moment without any answer I am thinking before using this service pity for your house good to you S.Lupé
Suzanne L.
purchased on 04/07/2022
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