/10
★★★★★
based on 2653 reviews published
★★★★★
based on 2653 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I ordered 2 wild boar sausages and received wild boar and pork.
René D.
purchased on 24/06/2023
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1
/5
★☆☆☆☆
Parcel never received! Every day I'm told it will be delivered in 24 hours... The driver calls me and tells me he's on his way, but no one shows up. I've been promised my parcel every day for over 10 days... Of course, no one takes responsibility for assuming that the parcel is lost and reimbursing me! In short. Site to avoid!
Christelle M.
purchased on 18/05/2023
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1
/5
★☆☆☆☆
I sent you a message to which you did not reply. The sausages were hard as wood and inedible. I am very disappointed and surprised that such products could be delivered. The other products were very good.
Jean-claude S.
purchased on 03/05/2023
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1
/5
★☆☆☆☆
One of the 2 sausages bought was all porous with no taste except a rancid taste ...inedible ...very disappointed ....
Daniel A.
purchased on 03/05/2023
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1
/5
★☆☆☆☆
Package received open . Send complaint to customer service. Ostrich mode. No response. Unacceptable.
Christophe P.
purchased on 04/04/2023
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Answer from la boutique des saucissons
Thank you for your feedback. We are very sorry that your package was opened in transit. We have responded promptly and returned the missing items. Please do not hesitate to contact us if you have any further questions.
1
/5
★☆☆☆☆
Hello, I'm really not happy with what I ordered from your store. I picked up the opened packaging and there is nothing to protect the sausages, no wrapping at all. I ordered this as a gift for a friend. It's really wrong, disrespectful to have sent it like that! It's really unprofessional and unhygienic. I hope at least, for my friend's sake, that it will taste good. Best regards. Miss Diaw
Diouldé D.
purchased on 22/12/2022
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Answer from la boutique des saucissons
Hello,
We're very sorry for the inconvenience. We apologize for the inconvenience and will take your feedback into account to improve your customer experience.
As far as packaging is concerned, we have indeed chosen to sell our products "naked" to limit the use of packaging.
Nevertheless, we hope you were satisfied with the taste and hope to see you again on our site.
Have a nice day,
La Boutique des Saucissons
We're very sorry for the inconvenience. We apologize for the inconvenience and will take your feedback into account to improve your customer experience.
As far as packaging is concerned, we have indeed chosen to sell our products "naked" to limit the use of packaging.
Nevertheless, we hope you were satisfied with the taste and hope to see you again on our site.
Have a nice day,
La Boutique des Saucissons
1
/5
★☆☆☆☆
Two e-mails sent, no reply
Cindy A.
purchased on 18/12/2022
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1
/5
★☆☆☆☆
Borderline scam. I'm thinking of doing a meat analysis. My order has gone to waste.
Jean F.
purchased on 15/09/2022
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Answer from la boutique des saucissons
Hello Mr,
I have sent your notice to my complaints department who will contact you to find out why your products were the way they were and consider sending you back some products.
Good day to you and sorry for not meeting your expectations.
I have sent your notice to my complaints department who will contact you to find out why your products were the way they were and consider sending you back some products.
Good day to you and sorry for not meeting your expectations.
1
/5
★☆☆☆☆
It's a pity that the chronofresch deliveryman is totally dishonest the parcel brought only on thursday 7th july was THROWN over the grate in the garden where the temperature was 31°, fortunately we got it back before dark I think you are obliged to warn this service, for my part I have made 3 complaints for the moment without any answer I am thinking before using this service pity for your house good to you S.Lupé
Suzanne L.
purchased on 04/07/2022
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1
/5
★☆☆☆☆
I realize that I was tricked, in any case thank you play well against part, I'll make you bad publicity!!!
Pierre J.
purchased on 13/06/2022
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1
/5
★☆☆☆☆
No real opinion, the parcel having arrived empty (emptied during transport presumably). On the other hand, I'm still waiting to hear from the sausage store about what's next.
Marc L.
purchased on 20/05/2022
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1
/5
★☆☆☆☆
Hello i ordered my parcel on 7/04 and i was supposed to receive it on 12/04unfortunately i was not at home at that time so the order went to listant no problem but i had to wait until 25/04 to receive an email from the company telling me that my parcel had arrived at my home as this was not the case so i pressed the button "i have not received my parcel" but now it's been 4 days since i had any news.
Corentin C.
purchased on 15/04/2022
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1
/5
★☆☆☆☆
Last parcel the big sausage full of fat not terrible
Francois C.
purchased on 21/01/2022
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1
/5
★☆☆☆☆
No indication on the product and its conservation, product put in box, delivery in relay whereas I asked for the delivery at residence!
Vanessa W.
purchased on 20/12/2021
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1
/5
★☆☆☆☆
Disappointed with the presentation for a gift box. A well-presented box would have been nice.
Gaelle S.
purchased on 09/12/2021
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1
/5
★☆☆☆☆
Misleading site, far from artisanal. See 60 millions de consommateurs.
Alain B.
purchased on 09/11/2021
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1
/5
★☆☆☆☆
Delivery arrived more than 5 days after ordering. Quality of sausages/dried sausages a little better than that found in supermarkets, but still expensive. I won't be ordering from them again, as you can find artisanal sausages for the same price in other online stores.
Fabien T.
purchased on 31/01/2021
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