Customer reviews of La Lainière de Wazemmes

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9,8 /10
Overall rating: 9,8 out of 10
Based on 3 689 published reviews

Summary of reviews

The online store La Lainière de Wazemmes excels in delivering high-quality wool and cotton products that consistently meet customer expectations. Many customers highlight the impressive speed of order processing and delivery, often noting that their orders arrive quickly and well-packaged. The shop is praised for its attractive pricing, particularly for knitters, and its excellent quality-price ratio, making it a preferred choice for both new and seasoned customers.

Reviews 1, 2, 3 and 4 stars

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Mauricette D.
Rating: 4 out of 5
following a purchase from 14/07/2022
I'm very satisfied with this store, the staff are very attentive and friendly. The wool is of good quality. The prices are very competitive, you can find everything you need, and delivery times are respected.
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Caroline G.
Rating: 2 out of 5
following a purchase from 22/06/2022
I had problems with the delivery of this order because under the "pretext" of ecology ... (and at a high price ...) this company sends orders in recycled cartons ... The latter did not indicate wool and surely "interested" the deliveryman ... Thanks to the efficiency of the post office I was able to receive it anyway!!!!
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Sylvie L.
Rating: 4 out of 5
following a purchase from 22/06/2022
Research not always explicit
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CLAUDIE H.
Rating: 4 out of 5
following a purchase from 07/07/2022
Order received very quickly super In accordance with my order Thank you
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Marie-Hélène P.
Rating: 3 out of 5
following a purchase from 02/07/2022
telephone reception needs fine-tuning!!!!!it's a real shame!!!
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Martine H.
Rating: 4 out of 5
following a purchase from 28/06/2022
Nothing to report
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Francoise W.
Rating: 4 out of 5
following a purchase from 15/06/2022
Very happy with my purchase very fast delivery
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marie M.
Rating: 4 out of 5
following a purchase from 15/06/2022
I put 4 stars so that you do not slacken your effort continue it's very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/10/2019
the quality of the wools is consistent and, above all, the price-quality ratio is very good. in addition, the telephone contacts are friendly and helpful the website could certainly be improved thank you.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2019
like many sites, the colors don't match very well, on orders it's a shame to receive balls where the thickness is very different depending on the color, since it's the same reference and brand, and from one order to another the wool doesn't match at all It's disappointing when you've started a job, and you can't continue it r
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2019
Just the long shipping (not under 78 h). If not, that's fine.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
A lot of wool, so it's always a bit hard to find exactly what you want, but if you take your time, you'll get there. Delivery is a bit expensive, so you have to wait three days and the parcel is there with what you ordered.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2019
Secure order easy to place fast delivery excellent service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2019
rather long delay due to a missing item, but you informed me by phone, so don't worry.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/11/2019
Nothing to say about the quality of the wool. However, the delivery packaging could be reviewed (a box of coffee and a box of handkerchiefs) as it was certainly the cause of the postal delay.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/11/2019
Conforms to order and short lead time
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/10/2019
I ordered the Panama 300 (red) and received the Panama 250 (green). As soon as I received it I phoned the factory.
I was told that the right one would be sent back to me, but I still haven't received anything...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/11/2019
Serious site, relatively well designed for viewing wool in detail. On the other hand, shipping costs are high because of the flat rate: €8 Colissimo for 6X25 grams of wool is a bit too expensive. It would be a good idea to offer delivery to a relay point...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/11/2019
The site is not easy to navigate. To order several colors of the same wool, you have to click on all the references to see which color corresponds. Clicking on a color does not change the reference.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2019
correct in general
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2019
The site is a bit slow, but otherwise no problem ordering. It's a pity that shipping costs are so high.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/10/2019
Unfortunately the website was out of date, and the wool I had ordered was no longer available. The lainiere in Wazemmes called me and I chose something else.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2019
Very satisfied with my delivery and the wool, but I find the website very average.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/09/2019
The 48-hour delivery deadline was not met.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/09/2019
Delivery nickel and on time, the site well, I removed a star because the color of wool on the screen is not necessarily representative of the color received.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/09/2019
Good, but some difficulty in visualizing wool balls correctly in close-up, not too user-friendly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/09/2019
I've been ordering for years, it's always perfect, the wool is good quality, they're not mismatched but identical batches, too bad they're so far from home. However, you have to be patient for delivery, before the site you had to wait for the parcel to arrive and now the site is running in, but I have no doubt that it will come. Competent, helpful and commercial team. Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/08/2019
WELL
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/09/2019
The site is not very easy to use. The search is tedious to find the right brand, for example Rio cotton The pages take a long time to load despite the fact that I'm connected to the fiber A lot of back and forth when validating a product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/09/2019
Shipping costs too high
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/08/2019
Order from my smartphone
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/08/2019
serious site and fast delivery. only downside, the parcel was put in my letterbox! several balls of wool put in a very small box which inevitably tore.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2019
Fast delivery, prompt and attentive after-sales service, the only downside being that the delivery box is sometimes too fragile.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2019
Clear site, easy ordering, very fast shipping, but high postage costs.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
Very good, very clear, but a little cumbersome to use.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2019
The wool is beautiful. The delay is a little long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/05/2019
Very nice quality cotton with many colors. Fast delivery but shipping is a bit expensive.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2019
very easy to use
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/03/2019
The coordination between the various people in charge clearly needs to be improved, as I waited over a month for an order because someone "forgot" to let me know that one of the products I'd ordered was sold out. I had to call myself, fed up with the delay. Then there was an error about the amount of the refund. Finally, a commercial gesture was made and I thank them, but the customer treatment really needs to be reviewed.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/05/2019
Wool that met my expectations. However, the package was too small to fit in the letterbox. I had to take a cutter, pull out the wool...and crush the box to get it out! What's the point? You might as well pick up the package at the post office, it's more correct. Very expensive shipping costs.
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