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A
Rating: 4 out of 5
Very nice quality cotton with many colors. Fast delivery but shipping is a bit expensive.
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Customer reviews of La Lainière de Wazemmes
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 3 708 published reviews
Summary of reviews
La Lainière de Wazemmes consistently delivers fast and careful shipping, with orders arriving quickly and well-packaged, enabling customers to restock promptly and rely on reliable delivery times. The store earns positive notes for its wide selection, attractive prices, and easy-to-use site, with many customers highlighting good value and a broad range of high-quality wools. Customer service and experience shine through proactive support, friendly and professional assistance, accurate order fulfillment, and consistent quality across purchases, making it a preferred destination for knitters. Across reviews, repeat shoppers praise dependable delivery, clear order tracking, and satisfaction with product colors and textures, reinforcing trust and loyalty.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
very easy to use
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A
Rating: 3 out of 5
The coordination between the various people in charge clearly needs to be improved, as I waited over a month for an order because someone "forgot" to let me know that one of the products I'd ordered was sold out. I had to call myself, fed up with the delay. Then there was an error about the amount of the refund. Finally, a commercial gesture was made and I thank them, but the customer treatment really needs to be reviewed.
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A
Rating: 3 out of 5
Wool that met my expectations. However, the package was too small to fit in the letterbox. I had to take a cutter, pull out the wool...and crush the box to get it out! What's the point? You might as well pick up the package at the post office, it's more correct. Very expensive shipping costs.
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A
Rating: 4 out of 5
Very good ... very responsive fast delivery ...postage a bit expensive
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A
Rating: 4 out of 5
Very good quality and a very fair price
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A
Rating: 4 out of 5
a little disturbed by the package itself, but now I think it's a great idea to reuse ready-made boxes
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A
Rating: 4 out of 5
Very good site, but I'm sorry it doesn't include sample measurements for all wools.
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A
Rating: 4 out of 5
the site is interesting but not always easy to find, especially when we've already done a lot of research on it. I don't know how it could be improved.
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A
Rating: 3 out of 5
Very high shipping costs to receive my parcel in a very damaged shoebox on arrival.
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A
Rating: 3 out of 5
A long delay between the order and the receipt of the parcel (more than 30 days...) All this without being informed...
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A
Rating: 4 out of 5
Very fast delivery
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A
Rating: 4 out of 5
Fast, efficient order, but the phone was not very friendly, too bad.
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A
Rating: 4 out of 5
Much more practical (place the order by phone then send the check by mail). In the description of the yarn, it would be nice to specify whether the wool is washable or not. Another little thing: there should be a box to note the bath of the balls for restocking.
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A
Rating: 4 out of 5
Order delivered in record time, but unfortunately there is an error concerning the sizes of knitting needles ordered.
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A
Rating: 4 out of 5
Very happy with the wool and the ultra-fast delivery. On the other hand, the website is not great on a smartphone.
Otherwise, it would be a good idea to show the wool colors, as it's often difficult to distinguish black from navy blue, for example.
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Otherwise, it would be a good idea to show the wool colors, as it's often difficult to distinguish black from navy blue, for example.
A
Rating: 4 out of 5
It is nice and lots of choices, serious
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A
Rating: 2 out of 5
Impossible to reach them on the phone, 27 unanswered calls, 1 week to be delivered, the package was a shoe box closed with brown moving tape, no invoice, no label on the wool that allows to have the quality of wool and characteristics.
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A
Rating: 4 out of 5
Fast serious
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A
Rating: 4 out of 5
interesting site, fast delivery (exception for this time) great choice of colors in the "classic" wool that I use, but I have trouble seeing the colors clearly and I'm not yet used to the internet to visualize them well.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Very large selection, wools correspond completely to the description Very satisfied with my first order
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A
Rating: 4 out of 5
Clear and easy to use
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A
Rating: 4 out of 5
known for 20 years, happy to be able to order online
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A
Rating: 4 out of 5
It's not easy to see the colors when you're on the full board It's difficult to see the wool references You have to go through them one by one
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A
Rating: 4 out of 5
order a little too slow to be delivered
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A
Rating: 4 out of 5
fast shipping. good products. not easy to choose.
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A
Rating: 4 out of 5
unbeatable prices, but no labels on the balls?
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A
Rating: 4 out of 5
Package arrived on time
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A
Rating: 4 out of 5
book very quickly but very little known
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A
Rating: 4 out of 5
Quite bright! Sometimes a little difficult to appreciate the color of wool to choose!
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A
Rating: 1 out of 5
Choice on the site as in the store but horrible delivery.
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