Customer reviews of La Lainière de Wazemmes

9,8 /10

Based on 3 708 published reviews

5 3 396 92% 4 227 6% 3 51 1% 2 16 0% 1 18 0%

Summary of reviews

La Lainière de Wazemmes consistently delivers fast and careful shipping, with orders arriving quickly and well-packaged, enabling customers to restock promptly and rely on reliable delivery times. The store earns positive notes for its wide selection, attractive prices, and easy-to-use site, with many customers highlighting good value and a broad range of high-quality wools. Customer service and experience shine through proactive support, friendly and professional assistance, accurate order fulfillment, and consistent quality across purchases, making it a preferred destination for knitters. Across reviews, repeat shoppers praise dependable delivery, clear order tracking, and satisfaction with product colors and textures, reinforcing trust and loyalty.

Reviews 1, 2, 4 and 5 stars

Reset filters

Marijo J.

Published on 03/11/2023 à 14h04 following a purchase from 24/10/2023

thank you everything was perfect

Translated reviews

Suzette C.

Published on 03/11/2023 à 12h45 following a purchase from 24/10/2023

nothing to report

Translated reviews

Christelle M.

Published on 03/11/2023 à 10h54 following a purchase from 24/10/2023

Very good value for money

Translated reviews

Virginie P.

Published on 03/11/2023 à 06h14 following a purchase from 22/10/2023

Very fast delivery, I recommend

Translated reviews

Cécile G.

Published on 02/11/2023 à 16h16 following a purchase from 20/10/2023

Purchase of carded wool for felting. Perfect product and beautiful colors! Fast delivery and receipt of parcel. I recommend

Translated reviews

Marie-Claude E.

Published on 02/11/2023 à 15h19 following a purchase from 22/10/2023

Fast, efficient service, using recycled cardboard. Well done!

Translated reviews

Edith R.

Published on 02/11/2023 à 14h13 following a purchase from 23/10/2023

Hello Very nice wool. Réception rapide . Merci à l'équipe . A bientôt

Translated reviews

Rosine A.

Published on 02/11/2023 à 13h37 following a purchase from 21/10/2023

Impec. Package conforms to order and arrived as expected. Rosine

Translated reviews

Jean Michel S.

Published on 02/11/2023 à 13h26 following a purchase from 22/10/2023

Perfect

Translated reviews

Sevin B.

Published on 02/11/2023 à 12h52 following a purchase from 21/10/2023

Order quickly processed and delivered just as quickly

Translated reviews

Marie-Jacqueline O.

Published on 02/11/2023 à 11h57 following a purchase from 20/10/2023

Fast and correct delivery on time. Thank you, I'll be ordering again.

Translated reviews

Véronique D.

Published on 02/11/2023 à 10h57 following a purchase from 20/10/2023

I always appreciate your kindness when I'm in Wazemmes. I'm glad you ship too. Au plaisir

Translated reviews

Françoise G.

Published on 02/11/2023 à 10h26 following a purchase from 21/10/2023

Perfect

Translated reviews

Reine I.

Published on 01/11/2023 à 09h05 following a purchase from 16/10/2023

Satisfied with wool quality

Translated reviews

Karine H.

Published on 31/10/2023 à 07h21 following a purchase from 20/10/2023

Satisfied with my order, lots of choice and received very quickly.

Translated reviews

Marie Charlotte L.

Published on 30/10/2023 à 14h38 following a purchase from 20/10/2023

I am very happy with the service of la lainière de Wazemmes and the quality of the wools I choose.

Translated reviews

Marie G.

Published on 30/10/2023 à 14h01 following a purchase from 19/10/2023

I ordered 3 kits including 3 balls of wool, 1 hook and 1 wool needle. I only received the wool. I reported the problem to the store by email and they asked for my order number, which I gave them.

Translated reviews

Response from La Lainière de Wazemmes Published on 02/11/2023

Hello,

We're sorry to read that you weren't fully satisfied with one of our products, and we understand your misunderstanding. However, it is clearly stated on the product sheet that the kits include the balls and the technical data sheet, and that the accessories are optional (which also explains the low price of most of our kits). We made this choice to leave our customers free to choose whether or not to buy needles or hooks, because some of them already own these accessories and don't feel the need to buy new ones. The aim is to be able to compose the kit according to your needs.

What's more, when we exchanged messages, you clearly indicated that you hadn't ticked the box to add the hook to your kit (which we checked when we looked at your order). So you understand that we can't send you this product free of charge if you didn't select it when you placed your order. Based on your comment, we'll try to notify you otherwise that accessories are optional, to clear up any future misunderstandings.

Yours faithfully
The team at La Lainière de Wazemmes 🧶

Aude H.

Published on 30/10/2023 à 11h59 following a purchase from 19/10/2023

The wool is just what I expected Excellent value for money!

Translated reviews

Christine M.

Published on 30/10/2023 à 10h38 following a purchase from 20/10/2023

The wool is very beautiful.

Translated reviews

Catherine R.

Published on 30/10/2023 à 10h30 following a purchase from 19/10/2023

Fast and accurate delivery Very satisfied Thank you

Translated reviews

Sylvie D.

Published on 29/10/2023 à 20h39 following a purchase from 19/10/2023

I thought I'd have balls in a greener shade, but in fact I'd like balls in an emerald green, but that's fine with me, the wool is very soft.

Translated reviews

Elvina A.

Published on 29/10/2023 à 17h28 following a purchase from 19/10/2023

Thank you

Translated reviews

Marie Françoise P.

Published on 29/10/2023 à 12h02 following a purchase from 19/10/2023

Satisfied! This is my 2nd order.

Translated reviews

Marina M.

Published on 29/10/2023 à 10h20 following a purchase from 13/10/2023

Always as advertised! Thanks a lot!

Translated reviews

Françoise G.

Published on 29/10/2023 à 10h16 following a purchase from 18/10/2023

Very good, as usual.

Translated reviews

Monique D.

Published on 29/10/2023 à 09h58 following a purchase from 19/10/2023

Fast shipment that corresponds to the order. No unpleasant surprises, the site is reliable, everything on it is available.

Translated reviews

Sandra R.

Published on 29/10/2023 à 09h55 following a purchase from 18/10/2023

Quality wool and fast delivery.nothing to complain about.

Translated reviews

Christiane L.

Published on 28/10/2023 à 09h33 following a purchase from 17/10/2023

Easy to knit for me

Translated reviews

Nathalie G.

Published on 27/10/2023 à 14h39 following a purchase from 17/10/2023

Fast delivery and items as expected

Translated reviews

Guy Q.

Published on 27/10/2023 à 11h42 following a purchase from 17/10/2023

Super fast and respect of the order. Very good condition and good colissimo delivery.

Translated reviews

Irene C.

Published on 27/10/2023 à 09h29 following a purchase from 17/10/2023

Fast delivery

Translated reviews

Aurelie T.

Published on 27/10/2023 à 09h27 following a purchase from 17/10/2023

Very responsive customer service and careful delivery

Translated reviews

Camille G.

Published on 27/10/2023 à 08h44 following a purchase from 15/10/2023

I'm very satisfied, both with the delivery and receipt of my order, and with the quality of the product. Nothing to complain about, I'll recommend it with my eyes closed!

Translated reviews

Valérie M.

Published on 26/10/2023 à 21h35 following a purchase from 16/10/2023

Beautiful wool. Easy to knit.

Translated reviews

Jean D.

Published on 26/10/2023 à 12h02 following a purchase from 16/10/2023

ok fast delivery

Translated reviews

Monique L.

Published on 26/10/2023 à 09h32 following a purchase from 15/10/2023

Very satisfied with my orders, my favorite mohair (Kid Annell) is great and the delivery is fast.

Translated reviews

Myriam P.

Published on 25/10/2023 à 13h09 following a purchase from 14/10/2023

For my first order on this site I am very satisfied, the wool corresponds to my expectations, the package arrived quickly. I will recommend it in the future. Thank you

Translated reviews

Aboubakr B.

Published on 25/10/2023 à 05h31 following a purchase from 06/10/2023

Superb yarn quality (Victory) wide choice of colors. I validate 👍

Translated reviews

Maurane L.

Published on 24/10/2023 à 20h01 following a purchase from 29/09/2023

I order two batches of balls on clearance. Two weeks later, I'm told they've run out. Whereas 5 days earlier I was told that they would be sent within the week. And finally, the balls I took instead of the original ones cost 4 euros less and nobody offered me a refund or voucher.

Translated reviews

Response from La Lainière de Wazemmes Published on 26/10/2023

Hello,

First of all, we are sincerely sorry that we were unable to offer you satisfaction during your experience on our site and we totally understand your dissatisfaction. A few weeks ago, we had a computer problem that affected our stock management and, unfortunately, your order.

We will of course reimburse you for the difference between the products you originally ordered and those you actually received. This was an unfortunate oversight on our part, for which we apologize once again. We've just e-mailed you about the matter.

Yours faithfully
The team at La Lainière de Wazemmes 🧶

Linda F.

Published on 24/10/2023 à 18h32 following a purchase from 14/10/2023

Very satisfied! Order shipped very quickly. Impeccable service and courteous telephone reception.

Translated reviews