Customer reviews of La Lainière de Wazemmes

9,8 /10

Based on 3 689 published reviews

5 3 381 92% 4 226 6% 3 50 1% 2 15 0% 1 17 0%

Summary of reviews

The online store La Lainière de Wazemmes excels in delivering high-quality wool and cotton products that consistently meet customer expectations. Many customers highlight the impressive speed of order processing and delivery, often noting that their orders arrive quickly and well-packaged. The shop is praised for its attractive pricing, particularly for knitters, and its excellent quality-price ratio, making it a preferred choice for both new and seasoned customers.

Reviews 1, 2 and 5 stars

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NATHALIE G.

Published on 27/10/2023 à 14h39 following a purchase from 17/10/2023

Fast delivery and items as expected

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Guy Q.

Published on 27/10/2023 à 11h42 following a purchase from 17/10/2023

Super fast and respect of the order. Very good condition and good colissimo delivery.

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Irene C.

Published on 27/10/2023 à 09h29 following a purchase from 17/10/2023

Fast delivery

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Aurelie T.

Published on 27/10/2023 à 09h27 following a purchase from 17/10/2023

Very responsive customer service and careful delivery

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Camille G.

Published on 27/10/2023 à 08h44 following a purchase from 15/10/2023

I'm very satisfied, both with the delivery and receipt of my order, and with the quality of the product. Nothing to complain about, I'll recommend it with my eyes closed!

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Valérie M.

Published on 26/10/2023 à 21h35 following a purchase from 16/10/2023

Beautiful wool. Easy to knit.

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Monique L.

Published on 26/10/2023 à 09h32 following a purchase from 15/10/2023

Very satisfied with my orders, my favorite mohair (Kid Annell) is great and the delivery is fast.

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Myriam P.

Published on 25/10/2023 à 13h09 following a purchase from 14/10/2023

For my first order on this site I am very satisfied, the wool corresponds to my expectations, the package arrived quickly. I will recommend it in the future. Thank you

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Aboubakr B.

Published on 25/10/2023 à 05h31 following a purchase from 06/10/2023

Superb yarn quality (Victory) wide choice of colors. I validate 👍

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Maurane L.

Published on 24/10/2023 à 20h01 following a purchase from 29/09/2023

I order two batches of balls on clearance. Two weeks later, I'm told they've run out. Whereas 5 days earlier I was told that they would be sent within the week. And finally, the balls I took instead of the original ones cost 4 euros less and nobody offered me a refund or voucher.

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Response from La Lainière de Wazemmes Published on 26/10/2023

Hello,

First of all, we are sincerely sorry that we were unable to offer you satisfaction during your experience on our site and we totally understand your dissatisfaction. A few weeks ago, we had a computer problem that affected our stock management and, unfortunately, your order.

We will of course reimburse you for the difference between the products you originally ordered and those you actually received. This was an unfortunate oversight on our part, for which we apologize once again. We've just e-mailed you about the matter.

Yours faithfully
The team at La Lainière de Wazemmes 🧶

Linda F.

Published on 24/10/2023 à 18h32 following a purchase from 14/10/2023

Very satisfied! Order shipped very quickly. Impeccable service and courteous telephone reception.

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marie M.

Published on 24/10/2023 à 09h41 following a purchase from 11/10/2023

Price quality and speed nothing to say continue

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LIANE G.

Published on 24/10/2023 à 09h37 following a purchase from 12/10/2023

This is my first order on this site and everything was as I expected. To be repeated as needed!

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Josiane V.

Published on 24/10/2023 à 05h04 following a purchase from 13/10/2023

Hello, I am very pleased with my order and my fast delivery. The cottons are beautiful and easy to work with, and above all the prices are attractive.

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Sylvie A.

Published on 23/10/2023 à 20h21 following a purchase from 13/10/2023

Products: colors conform well to the photos on the site. Efficient shipping.

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Danielle M.

Published on 23/10/2023 à 17h10 following a purchase from 09/10/2023

Very happy with my purchases, impeccable delivery and easy collection, I didn't know Mondial Relay and I found it very practical.

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MLAURE A.

Published on 23/10/2023 à 14h24 following a purchase from 11/10/2023

Nickel, RAS

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Marguerite C.

Published on 23/10/2023 à 13h59 following a purchase from 12/10/2023

Super fast delivery. Very satisfied with my purchase.

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sylviane B.

Published on 23/10/2023 à 12h54 following a purchase from 12/10/2023

Speed, efficiency... Perfect.

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Nathalie F.

Published on 23/10/2023 à 12h43 following a purchase from 12/10/2023

Very nice quality wool, I approve 100%!

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CORINNE R.

Published on 23/10/2023 à 10h01 following a purchase from 12/10/2023

Ok perfect

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Nelly F.

Published on 23/10/2023 à 09h14 following a purchase from 10/10/2023

Package received promptly Good quality products Thank you

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isabelle D.

Published on 22/10/2023 à 21h59 following a purchase from 11/10/2023

Super wool. I am very happy with my purchase.

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beatrice P.

Published on 22/10/2023 à 21h16 following a purchase from 01/10/2023

Apart from the unbeatable prices, the multitude of colors and the quality of your wools have got me hooked. ... my living room "atelier" glows with color. I'm not very wealthy, but my world of wool has enchanted my retirement years and made those who benefit from my "talents" (as they say) very happy!

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Valérie G.

Published on 22/10/2023 à 16h40 following a purchase from 11/10/2023

Always so much choice with quality yarns.

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Hélène D.

Published on 22/10/2023 à 16h05 following a purchase from 12/10/2023

really perfect.

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Edwige C.

Published on 22/10/2023 à 14h01 following a purchase from 12/10/2023

Impeccable very satisfied

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HELENE B.

Published on 22/10/2023 à 12h15 following a purchase from 11/10/2023

Honest, reliable and very responsive merchant. Wool impeccable, delivered quickly. Can't wait to visit the store. Top of the top.5/5.

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Murielle M.

Published on 22/10/2023 à 12h06 following a purchase from 12/10/2023

Order delivered very quickly and quality products, I am completely satisfied and warmly recommend your house to others.

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Mireille V.

Published on 22/10/2023 à 08h50 following a purchase from 12/10/2023

I especially appreciate the speed of delivery.

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marie france Z.

Published on 22/10/2023 à 08h50 following a purchase from 12/10/2023

Quality wools and delivery Impeccable as always

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Nathalie M.

Published on 21/10/2023 à 16h07 following a purchase from 11/10/2023

Very good

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Nadège P.

Published on 21/10/2023 à 15h42 following a purchase from 11/10/2023

Wide choice of different wools and fast delivery.

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mireille K.

Published on 21/10/2023 à 11h56 following a purchase from 11/10/2023

excellent quality , fast shipping

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Marie laure M.

Published on 21/10/2023 à 10h33 following a purchase from 10/10/2023

The wool is beautiful but the box was half destroyed and smelling of cat pee, I'm missing a wool needle, twisting needles and two pairs of bamboo needles No. 4 and No. 4.5 which must have fallen out of the box!

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Response from La Lainière de Wazemmes Published on 26/10/2023

Hello,

We are very sorry to read that your parcel did not arrive in good condition and we totally understand your dissatisfaction... Please believe that we take the utmost care to pack each and every one of our customers' orders, and we can assure you that your parcel was intact when we handed it over to the Mondial Relay delivery service. Unfortunately, this was an incident beyond our control. We invite you, if you have not already done so, to contact us by e-mail at [email protected] or by telephone on 03 20 57 09 46 concerning your damaged parcel and the products missing from it. We will try to find a solution to your problem.

Yours faithfully
The team at La Lainière de Wazemmes 🧶

Eleonore B.

Published on 21/10/2023 à 10h24 following a purchase from 10/10/2023

Satisfied

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Anne-Marie B.

Published on 21/10/2023 à 10h21 following a purchase from 11/10/2023

Never disappointed with my purchases. Super quality

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Marie jose B.

Published on 20/10/2023 à 18h52 following a purchase from 09/10/2023

Very fast shipping, the wool is superb and the price very attractive. Too bad the shipping costs are so high.

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Response from La Lainière de Wazemmes Published on 02/11/2023

Hello,

We totally understand that you may find the shipping costs too high. However, in the current state of affairs, with the rates charged by the various delivery services and the fact that we're a small company, it's very difficult for us to offer you anything less, and we're very sorry about that.

Yours sincerely
The team at La Lainière de Wazemmes 🧶

Christine V.

Published on 20/10/2023 à 11h56 following a purchase from 09/10/2023

Excellent product delivered in a very short time

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Morgane L.

Published on 20/10/2023 à 07h42 following a purchase from 08/10/2023

Order arrived very quickly, everything is perfect

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