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O
Rating: 5 out of 5
very good wool and very fast delivery
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Customer reviews of La Lainière de Wazemmes
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 3 689 published reviews
Summary of reviews
The online store La Lainière de Wazemmes excels in delivering high-quality wool and cotton products that consistently meet customer expectations. Many customers highlight the impressive speed of order processing and delivery, often noting that their orders arrive quickly and well-packaged. The shop is praised for its attractive pricing, particularly for knitters, and its excellent quality-price ratio, making it a preferred choice for both new and seasoned customers.
Reviews 1, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
TB. Very satisfied with the various wools ordered and received promptly.
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S
Rating: 5 out of 5
Fast delivery and my order met my expectations.
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C
Rating: 5 out of 5
Easy ordering, fast delivery, I am very satisfied with the quality of the products.
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F
Rating: 5 out of 5
Very good site at affordable prices. Thank you for creating this site.
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M
Rating: 5 out of 5
the wool corresponds well to what I had seen on the site. Fast delivery
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C
Rating: 5 out of 5
Very good site. I love their wool which crochets superbly. I recommend 100%.
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A
Rating: 5 out of 5
This is the only site where I find fine wool for crocheting.never been disappointed for years....
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I
Rating: 5 out of 5
Very happy with my order whether for the delivery time or for the balls, size, color. I recommend
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D
Rating: 4 out of 5
Satisfied with the speed of preparation and shipment of my order. However, the site advertises "free delivery" which is false unless you live near the store. If that's the case, why order online? As a result, I paid more than I would have if I'd bought from my usual haberdasher at the market, which I regret because I want to help keep haberdasheries open, as they're becoming increasingly rare.
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Response from La Lainière de Wazemmes
Hello,
First of all, thank you for your positive comment about your shopping experience and our services. On the other hand, regarding delivery costs, nowhere have we ever stated that delivery is simply unconditionally free! It's written everywhere on our website that delivery is indeed free, but only for purchases over €50 (for mainland France). We're a small business ourselves, with a physical store based in Lille, so we totally understand that you want to support local businesses. Offering delivery as we do for a company like ours entails costs that we can't offer for all order amounts, because otherwise profitability would be called into question, as you can well understand.
Best regards,
The team at La Lainière de Wazemmes 🧶
First of all, thank you for your positive comment about your shopping experience and our services. On the other hand, regarding delivery costs, nowhere have we ever stated that delivery is simply unconditionally free! It's written everywhere on our website that delivery is indeed free, but only for purchases over €50 (for mainland France). We're a small business ourselves, with a physical store based in Lille, so we totally understand that you want to support local businesses. Offering delivery as we do for a company like ours entails costs that we can't offer for all order amounts, because otherwise profitability would be called into question, as you can well understand.
Best regards,
The team at La Lainière de Wazemmes 🧶
N
Rating: 5 out of 5
Good quality wool and color as I wanted. ALL CLEAR.
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M
Rating: 5 out of 5
The order was processed and shipped quickly and I was completely satisfied with the wool. The color is bright and the yarn is easy to knit.
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M
Rating: 5 out of 5
Very pretty.
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M
Rating: 5 out of 5
Impeccable as always
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K
Rating: 5 out of 5
I am very satisfied with the cotton and wool I order from you.
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F
Rating: 5 out of 5
Delivered very quickly and very satisfied with the color and the quality of the cotton...I would recommend it soon for a new project...
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D
Rating: 5 out of 5
Items as ordered. Fast delivery. Great!
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A
Rating: 5 out of 5
Excellent quality wool, great choice of colors, and a French brand! Best value for money found. I highly recommend it ;)
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C
Rating: 5 out of 5
Very happy thank you
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E
Rating: 5 out of 5
I really like the material
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M
Rating: 5 out of 5
lots of choice at an attractive price.
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A
Rating: 5 out of 5
Perfect as usual! I recommend
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S
Rating: 5 out of 5
Perfect! Everything is in order and sent quickly
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J
Rating: 5 out of 5
Too bad several colors of my article are out of stock.
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A
Rating: 5 out of 5
Super fast shipping. Perfect if you live too far from the store.
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E
Rating: 4 out of 5
Thank you very much.
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S
Rating: 5 out of 5
Good reception. Cotton yarn as described.
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B
Rating: 5 out of 5
Beautiful wool, order arrived safely. All that's left is to knit!
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R
Rating: 4 out of 5
Very soft wool for a jacket. Easy to knit.
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M
Rating: 5 out of 5
Fast delivery and balls that met my expectations
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C
Rating: 5 out of 5
to find its wire is not always evident and certain prices seem excessive to me but on the whole it is ok I will remain customer except site concurent more interesting greetings
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Response from La Lainière de Wazemmes
Hello,
Thank you for your comment. We're always open to constructive feedback that can help us improve our website to offer our customers the best possible shopping experience. If you have any, please don't hesitate to email us at [email protected]! As far as prices are concerned, we understand that you may find them excessive for certain products, but we always do our best to offer fair prices based on the rates imposed on us by our suppliers too. Thank you for your understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶
Thank you for your comment. We're always open to constructive feedback that can help us improve our website to offer our customers the best possible shopping experience. If you have any, please don't hesitate to email us at [email protected]! As far as prices are concerned, we understand that you may find them excessive for certain products, but we always do our best to offer fair prices based on the rates imposed on us by our suppliers too. Thank you for your understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶
D
Rating: 5 out of 5
Excellent service!
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V
Rating: 5 out of 5
++
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C
Rating: 5 out of 5
Respect for the order, quality wools, reuse of cardboard boxes from the Wazemmes district for shipping is a real plus.
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V
Rating: 5 out of 5
I love these original, high-quality wools
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E
Rating: 5 out of 5
This is the second time I've ordered from la lainière de Wazemmes and I'm very satisfied. The first time I needed a restock and there was a "problem" because it was going to take a while. They phoned me to let me know and come up with a solution.
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D
Rating: 5 out of 5
Satisfied
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E
Rating: 5 out of 5
Very good value for money
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M
Rating: 5 out of 5
The order by itself very good but I did not understand I ordered 10 balls of baby softs white color and I was charged 18.00 € while on the site it says a bed of 10 balls at 12 € There is like a problem!!!😈 How to do ????
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Response from La Lainière de Wazemmes
Hello,
After checking, you have indeed ordered 10 balls of this reference, but individually and not in a pack of 10 balls. These are 2 different product sheets on our website and stock management is not the same for the single product and the packaged product. There is therefore no error on our part. We apologize if this has caused any misunderstanding.
Kind regards,
The team at La Lainière de Wazemmes 🧶
After checking, you have indeed ordered 10 balls of this reference, but individually and not in a pack of 10 balls. These are 2 different product sheets on our website and stock management is not the same for the single product and the packaged product. There is therefore no error on our part. We apologize if this has caused any misunderstanding.
Kind regards,
The team at La Lainière de Wazemmes 🧶
L
Rating: 5 out of 5
super
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