The online store La Lainière de Wazemmes excels in delivering high-quality wool and cotton products that consistently meet customer expectations. Many customers highlight the impressive speed of order processing and delivery, often noting that their orders arrive quickly and well-packaged. The shop is praised for its attractive pricing, particularly for knitters, and its excellent quality-price ratio, making it a preferred choice for both new and seasoned customers.
I ordered the Panama 300 (red) and received the Panama 250 (green). As soon as I received it I phoned the factory.
I was told that the right one would be sent back to me, but I still haven't received anything...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/11/2019
Serious site, relatively well designed for viewing wool in detail. On the other hand, shipping costs are high because of the flat rate: €8 Colissimo for 6X25 grams of wool is a bit too expensive. It would be a good idea to offer delivery to a relay point...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/11/2019
The site is not easy to navigate. To order several colors of the same wool, you have to click on all the references to see which color corresponds. Clicking on a color does not change the reference.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2019
correct in general
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Rating: 4 out of 5
following a purchase from 22/10/2019
The site is a bit slow, but otherwise no problem ordering. It's a pity that shipping costs are so high.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/10/2019
Unfortunately the website was out of date, and the wool I had ordered was no longer available. The lainiere in Wazemmes called me and I chose something else.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2019
Very satisfied with my delivery and the wool, but I find the website very average.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/09/2019
The 48-hour delivery deadline was not met.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/09/2019
Delivery nickel and on time, the site well, I removed a star because the color of wool on the screen is not necessarily representative of the color received.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/09/2019
Good, but some difficulty in visualizing wool balls correctly in close-up, not too user-friendly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/09/2019
I've been ordering for years, it's always perfect, the wool is good quality, they're not mismatched but identical batches, too bad they're so far from home. However, you have to be patient for delivery, before the site you had to wait for the parcel to arrive and now the site is running in, but I have no doubt that it will come. Competent, helpful and commercial team. Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/08/2019
WELL
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/09/2019
The site is not very easy to use. The search is tedious to find the right brand, for example Rio cotton The pages take a long time to load despite the fact that I'm connected to the fiber A lot of back and forth when validating a product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/09/2019
Shipping costs too high
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/08/2019
Order from my smartphone
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/08/2019
serious site and fast delivery. only downside, the parcel was put in my letterbox! several balls of wool put in a very small box which inevitably tore.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2019
Fast delivery, prompt and attentive after-sales service, the only downside being that the delivery box is sometimes too fragile.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2019
Clear site, easy ordering, very fast shipping, but high postage costs.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
Very good, very clear, but a little cumbersome to use.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2019
The wool is beautiful. The delay is a little long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/05/2019
Very nice quality cotton with many colors. Fast delivery but shipping is a bit expensive.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2019
very easy to use
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/03/2019
The coordination between the various people in charge clearly needs to be improved, as I waited over a month for an order because someone "forgot" to let me know that one of the products I'd ordered was sold out. I had to call myself, fed up with the delay. Then there was an error about the amount of the refund. Finally, a commercial gesture was made and I thank them, but the customer treatment really needs to be reviewed.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/05/2019
Wool that met my expectations. However, the package was too small to fit in the letterbox. I had to take a cutter, pull out the wool...and crush the box to get it out! What's the point? You might as well pick up the package at the post office, it's more correct. Very expensive shipping costs.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/05/2019
Very good ... very responsive fast delivery ...postage a bit expensive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/04/2019
Very good quality and a very fair price
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Rating: 4 out of 5
following a purchase from 28/04/2019
a little disturbed by the package itself, but now I think it's a great idea to reuse ready-made boxes
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2019
Very good site, but I'm sorry it doesn't include sample measurements for all wools.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2019
the site is interesting but not always easy to find, especially when we've already done a lot of research on it. I don't know how it could be improved.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/04/2019
Very high shipping costs to receive my parcel in a very damaged shoebox on arrival.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/03/2019
A long delay between the order and the receipt of the parcel (more than 30 days...) All this without being informed...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2019
Very fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/04/2019
Fast, efficient order, but the phone was not very friendly, too bad.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/03/2019
Much more practical (place the order by phone then send the check by mail). In the description of the yarn, it would be nice to specify whether the wool is washable or not. Another little thing: there should be a box to note the bath of the balls for restocking.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2019
Order delivered in record time, but unfortunately there is an error concerning the sizes of knitting needles ordered.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/03/2019
Very happy with the wool and the ultra-fast delivery. On the other hand, the website is not great on a smartphone.
Otherwise, it would be a good idea to show the wool colors, as it's often difficult to distinguish black from navy blue, for example.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/03/2019
It is nice and lots of choices, serious
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/03/2019
Impossible to reach them on the phone, 27 unanswered calls, 1 week to be delivered, the package was a shoe box closed with brown moving tape, no invoice, no label on the wool that allows to have the quality of wool and characteristics.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2019
Fast serious
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2019
interesting site, fast delivery (exception for this time) great choice of colors in the "classic" wool that I use, but I have trouble seeing the colors clearly and I'm not yet used to the internet to visualize them well.
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