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D
Rating: 5 out of 5
Everything is always top-notch! Speed, quality, precision. Well done!
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Customer reviews of La Lainière de Wazemmes
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 3 708 published reviews
Summary of reviews
La Lainière de Wazemmes consistently delivers fast and careful shipping, with orders arriving quickly and well-packaged, enabling customers to restock promptly and rely on reliable delivery times. The store earns positive notes for its wide selection, attractive prices, and easy-to-use site, with many customers highlighting good value and a broad range of high-quality wools. Customer service and experience shine through proactive support, friendly and professional assistance, accurate order fulfillment, and consistent quality across purchases, making it a preferred destination for knitters. Across reviews, repeat shoppers praise dependable delivery, clear order tracking, and satisfaction with product colors and textures, reinforcing trust and loyalty.
Reviews 2, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
Excellent after-sales service. Thank you very much.
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F
Rating: 4 out of 5
Overall satisfied except for 1 item due to 1 brief description not adapted to the intended use, so the balls were returned.
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Response from La Lainière de Wazemmes
Hello,
First of all, we are delighted to read of your overall satisfaction with your order placed on our site. Regarding the inappropriate description on one of our products, we invite you, if you have not already done so, to let us know the name of the product so that we can change the information and not mislead others in the future. Thank you for your feedback.
Best regards,
The team at La Lainière de Wazemmes 🧶
First of all, we are delighted to read of your overall satisfaction with your order placed on our site. Regarding the inappropriate description on one of our products, we invite you, if you have not already done so, to let us know the name of the product so that we can change the information and not mislead others in the future. Thank you for your feedback.
Best regards,
The team at La Lainière de Wazemmes 🧶
G
Rating: 5 out of 5
Very satisfied
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M
Rating: 2 out of 5
Hello I'm really not happy the color of Canada col 076 does not correspond at all to the color on screen it is much darker green it says light khaki, as it is to finish a knit I find myself with 4 balls that are useless. It's the 2nd time this happens
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Response from La Lainière de Wazemmes
Hello,
We are sorry to hear that your order did not meet with your satisfaction. If you have not already done so, please contact us by e-mail at [email protected] or by telephone on 03 20 51 39 98. We will then try to find a solution to your problem.
Best regards,
The team at La Lainière de Wazemmes 🧶
We are sorry to hear that your order did not meet with your satisfaction. If you have not already done so, please contact us by e-mail at [email protected] or by telephone on 03 20 51 39 98. We will then try to find a solution to your problem.
Best regards,
The team at La Lainière de Wazemmes 🧶
C
Rating: 5 out of 5
Perfect as always 🥰
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D
Rating: 5 out of 5
Perfect - a little slow on delivery but satisfied
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R
Rating: 5 out of 5
Hello, I received my Kashwool 3 yarns fairly quickly. This yarn is very pleasant to knit and seems to me of a beautiful quality. I've been looking for this dark navy blue for a long time and it's so beautiful! Thank you Discovered fairly recently on the net, your site has some lovely surprises in store for us. I'll be visiting it regularly. Good day Régine Fernandes
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A
Rating: 5 out of 5
No problems with the order and the parcel was delivered within a few days.
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V
Rating: 5 out of 5
Perfect as usual
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S
Rating: 5 out of 5
FAST AND AS I EXPECTED BRAVO
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A
Rating: 5 out of 5
I am very satisfied with my purchase. If I ever place an order of this type again, I'll do it on this site.
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M
Rating: 5 out of 5
beautiful color very soft wool perfect!
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B
Rating: 5 out of 5
Very satisfied, La Lainiere is very responsive and very serious. The order was quickly dispatched and delivered.
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F
Rating: 5 out of 5
very good, received promptly, pleasant to work with, accurate colouring.
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N
Rating: 5 out of 5
Very fast and careful shipment, very satisfied, I recommend.
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C
Rating: 5 out of 5
Wool of consistent quality. Fast deliveries
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C
Rating: 5 out of 5
Perfect transaction, fast delivery. Quality of wool. Highly recommend!
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L
Rating: 5 out of 5
Very good as requested
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M
Rating: 5 out of 5
Great service. Fast delivery
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L
Rating: 5 out of 5
impeccable!
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A
Rating: 5 out of 5
Good quality and fast delivery
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M
Rating: 5 out of 5
Great prices and original products. Glad to have discovered your site.
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P
Rating: 5 out of 5
Neat parcel and fast shipping. The wool chosen is pleasant to the touch and to knit. The accompanying note is an extra nice touch. Thanks to all of you.
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M
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Reliable site
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A
Rating: 5 out of 5
Speed, efficiency, price
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D
Rating: 5 out of 5
All went well.... Order delivered on time
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C
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Super quality chenille wool that's finally worth it ☺️
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A
Rating: 5 out of 5
Very good and very fast
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C
Rating: 4 out of 5
Perfect... Except for the package being opened in the mailbox. Packaging too light or fragile.
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Response from La Lainière de Wazemmes
Hello,
First of all, we are delighted to read your satisfaction with our products. As far as the package is concerned, we can assure you that it was packed with the utmost care and was intact when it was shipped. Unfortunately, packages can sometimes be damaged in transit, for which we apologize.
Yours faithfully
The team at La Lainière de Wazemmes 🧶
First of all, we are delighted to read your satisfaction with our products. As far as the package is concerned, we can assure you that it was packed with the utmost care and was intact when it was shipped. Unfortunately, packages can sometimes be damaged in transit, for which we apologize.
Yours faithfully
The team at La Lainière de Wazemmes 🧶
C
Rating: 5 out of 5
Malmedy, very pleasant to knit, no stinging, no shrinkage, no pilling. Good value for money.
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C
Rating: 4 out of 5
Very good products but shipping costs a bit high
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C
Rating: 5 out of 5
A good experience that I'll be repeating soon.
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C
Rating: 5 out of 5
ecxellent
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G
Rating: 5 out of 5
Always happy except for one time when I wanted to return things done or it cost me a lot of money.
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Response from La Lainière de Wazemmes
Hello,
We are delighted to read that you are satisfied with our products and services. As far as returns are concerned, if they are not due to a defect or error on our part, they are indeed at the customer's expense.
Best regards,
The team at La Lainière de Wazemmes 🧶
We are delighted to read that you are satisfied with our products and services. As far as returns are concerned, if they are not due to a defect or error on our part, they are indeed at the customer's expense.
Best regards,
The team at La Lainière de Wazemmes 🧶
S
Rating: 5 out of 5
Always satisfied, but for once I have an Alaska jean ball full of defects. The yarn is badly braided at times. I hope this isn't the case with the whole lot 🤞
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Response from La Lainière de Wazemmes
Hello,
We are sorry to read that one of our products did not bring you satisfaction. If you have not already done so, please contact us by e-mail at [email protected] or by telephone on 03 20 51 39 98 so that we can find a solution to replace the faulty ball and inform our supplier of the exact reference. It's unlikely that this defect will be found on the whole batch, but if you notice it again on another ball, don't hesitate to let us know!
Best regards,
The team at La Lainière de Wazemmes 🧶
We are sorry to read that one of our products did not bring you satisfaction. If you have not already done so, please contact us by e-mail at [email protected] or by telephone on 03 20 51 39 98 so that we can find a solution to replace the faulty ball and inform our supplier of the exact reference. It's unlikely that this defect will be found on the whole batch, but if you notice it again on another ball, don't hesitate to let us know!
Best regards,
The team at La Lainière de Wazemmes 🧶
D
Rating: 5 out of 5
Very good communication and reception.
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J
Rating: 5 out of 5
perfect!
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