Customer reviews of La Lainière de Wazemmes

9,8 /10

Based on 3 689 published reviews

5 3 381 92% 4 226 6% 3 50 1% 2 15 0% 1 17 0%

Summary of reviews

The online store La Lainière de Wazemmes excels in delivering high-quality wool and cotton products that consistently meet customer expectations. Many customers highlight the impressive speed of order processing and delivery, often noting that their orders arrive quickly and well-packaged. The shop is praised for its attractive pricing, particularly for knitters, and its excellent quality-price ratio, making it a preferred choice for both new and seasoned customers.

Reviews 2, 4 and 5 stars

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Nathalie S.

Published on 06/11/2023 à 09h10 following a purchase from 25/10/2023

Super fast delivery, beautiful wool, as described. Will recommend!

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Marie Madeleine N.

Published on 05/11/2023 à 20h04 following a purchase from 26/10/2023

Very good. Fast delivery time.

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HELENE P.

Published on 05/11/2023 à 18h06 following a purchase from 25/10/2023

right price lots of choice fast shipping

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Catherine R.

Published on 05/11/2023 à 17h10 following a purchase from 25/10/2023

Great selection of wools and super fast shipping!

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Maité B.

Published on 05/11/2023 à 09h12 following a purchase from 24/10/2023

The wool is really beautiful.

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Brigitte B.

Published on 04/11/2023 à 18h03 following a purchase from 25/10/2023

Received quickly, thank you

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colette D.

Published on 04/11/2023 à 17h23 following a purchase from 25/10/2023

Order sent very quickly....vite reçue! Very efficient....

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Nathalie D.

Published on 04/11/2023 à 13h19 following a purchase from 24/10/2023

Delivery of the parcel with 2 balls of wool fast but normal for 8€ shipping costs

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Cathy M.

Published on 04/11/2023 à 13h14 following a purchase from 25/10/2023

I received my order very quickly. The wool is of very good quality. I am satisfied with my purchase.

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Anne Marie P.

Published on 04/11/2023 à 11h40 following a purchase from 23/10/2023

Perfect service!

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Odile C.

Published on 04/11/2023 à 10h30 following a purchase from 24/10/2023

Perfect

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Corinne C.

Published on 03/11/2023 à 17h39 following a purchase from 21/10/2023

Fast shipping and good communication with the store by phone. Unfortunately 2 balls of Mariana Austermann yarn arrived with defects (worn threads, and broken inside the ball = moths or caterpillars?), this was the first time.

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Response from La Lainière de Wazemmes Published on 15/12/2023

Hello,
We are very surprised to read your words and apologize for the inconvenience. If you haven't already done so, please contact us by e-mail at [email protected] to inform us of the defect identified in your balls (with photos if possible) so that we can work out a solution.
Best regards,
The team at La Lainière de Wazemmes 🧶

Marie Françoise N.

Published on 03/11/2023 à 17h30 following a purchase from 24/10/2023

Fast service. Malmedy wool is pleasant to knit, and the colors meet my expectations. Thank you very much.

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Claire S.

Published on 03/11/2023 à 16h22 following a purchase from 24/10/2023

Great timing

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Annick B.

Published on 03/11/2023 à 16h04 following a purchase from 16/10/2023

Delivery ok and product nothing to say what I expected

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marie therese F.

Published on 03/11/2023 à 14h51 following a purchase from 24/10/2023

fast delivery good quality wool unbeatable price

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Marijo J.

Published on 03/11/2023 à 14h04 following a purchase from 24/10/2023

thank you everything was perfect

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Suzette C.

Published on 03/11/2023 à 12h45 following a purchase from 24/10/2023

nothing to report

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Christelle M.

Published on 03/11/2023 à 10h54 following a purchase from 24/10/2023

Very good value for money

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Virginie P.

Published on 03/11/2023 à 06h14 following a purchase from 22/10/2023

Very fast delivery, I recommend

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Cécile G.

Published on 02/11/2023 à 16h16 following a purchase from 20/10/2023

Purchase of carded wool for felting. Perfect product and beautiful colors! Fast delivery and receipt of parcel. I recommend

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Marie-Claude E.

Published on 02/11/2023 à 15h19 following a purchase from 22/10/2023

Fast, efficient service, using recycled cardboard. Well done!

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edith R.

Published on 02/11/2023 à 14h13 following a purchase from 23/10/2023

Hello Very nice wool. Réception rapide . Merci à l'équipe . A bientôt

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rosine A.

Published on 02/11/2023 à 13h37 following a purchase from 21/10/2023

Impec. Package conforms to order and arrived as expected. Rosine

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Jean michel S.

Published on 02/11/2023 à 13h26 following a purchase from 22/10/2023

Perfect

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Sevin B.

Published on 02/11/2023 à 12h52 following a purchase from 21/10/2023

Order quickly processed and delivered just as quickly

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Marie-Jacqueline O.

Published on 02/11/2023 à 11h57 following a purchase from 20/10/2023

Fast and correct delivery on time. Thank you, I'll be ordering again.

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Véronique D.

Published on 02/11/2023 à 10h57 following a purchase from 20/10/2023

I always appreciate your kindness when I'm in Wazemmes. I'm glad you ship too. Au plaisir

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Françoise G.

Published on 02/11/2023 à 10h26 following a purchase from 21/10/2023

Perfect

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Reine I.

Published on 01/11/2023 à 09h05 following a purchase from 16/10/2023

Satisfied with wool quality

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karine H.

Published on 31/10/2023 à 07h21 following a purchase from 20/10/2023

Satisfied with my order, lots of choice and received very quickly.

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marie Charlotte L.

Published on 30/10/2023 à 14h38 following a purchase from 20/10/2023

I am very happy with the service of la lainière de Wazemmes and the quality of the wools I choose.

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Marie G.

Published on 30/10/2023 à 14h01 following a purchase from 19/10/2023

I ordered 3 kits including 3 balls of wool, 1 hook and 1 wool needle. I only received the wool. I reported the problem to the store by email and they asked for my order number, which I gave them.

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Response from La Lainière de Wazemmes Published on 02/11/2023

Hello,

We're sorry to read that you weren't fully satisfied with one of our products, and we understand your misunderstanding. However, it is clearly stated on the product sheet that the kits include the balls and the technical data sheet, and that the accessories are optional (which also explains the low price of most of our kits). We made this choice to leave our customers free to choose whether or not to buy needles or hooks, because some of them already own these accessories and don't feel the need to buy new ones. The aim is to be able to compose the kit according to your needs.

What's more, when we exchanged messages, you clearly indicated that you hadn't ticked the box to add the hook to your kit (which we checked when we looked at your order). So you understand that we can't send you this product free of charge if you didn't select it when you placed your order. Based on your comment, we'll try to notify you otherwise that accessories are optional, to clear up any future misunderstandings.

Yours faithfully
The team at La Lainière de Wazemmes 🧶

Aude H.

Published on 30/10/2023 à 11h59 following a purchase from 19/10/2023

The wool is just what I expected Excellent value for money!

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Christine M.

Published on 30/10/2023 à 10h38 following a purchase from 20/10/2023

The wool is very beautiful.

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Catherine R.

Published on 30/10/2023 à 10h30 following a purchase from 19/10/2023

Fast and accurate delivery Very satisfied Thank you

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Sylvie D.

Published on 29/10/2023 à 20h39 following a purchase from 19/10/2023

I thought I'd have balls in a greener shade, but in fact I'd like balls in an emerald green, but that's fine with me, the wool is very soft.

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elvina A.

Published on 29/10/2023 à 17h28 following a purchase from 19/10/2023

Thank you

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Marie Françoise P.

Published on 29/10/2023 à 12h02 following a purchase from 19/10/2023

Satisfied! This is my 2nd order.

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Marina M.

Published on 29/10/2023 à 10h20 following a purchase from 13/10/2023

Always as advertised! Thanks a lot!

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