Customer reviews of La Lainière de Wazemmes

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 3 689 published reviews
5 3 381 92% 4 226 6% 3 50 1% 2 15 0% 1 17 0%

Summary of reviews

The online store La Lainière de Wazemmes excels in delivering high-quality wool and cotton products that consistently meet customer expectations. Many customers highlight the impressive speed of order processing and delivery, often noting that their orders arrive quickly and well-packaged. The shop is praised for its attractive pricing, particularly for knitters, and its excellent quality-price ratio, making it a preferred choice for both new and seasoned customers.

Reviews 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/08/2019
Order from my smartphone
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/08/2019
serious site and fast delivery. only downside, the parcel was put in my letterbox! several balls of wool put in a very small box which inevitably tore.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2019
Fast delivery, prompt and attentive after-sales service, the only downside being that the delivery box is sometimes too fragile.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2019
Clear site, easy ordering, very fast shipping, but high postage costs.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
Very good, very clear, but a little cumbersome to use.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2019
The wool is beautiful. The delay is a little long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/05/2019
Very nice quality cotton with many colors. Fast delivery but shipping is a bit expensive.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2019
very easy to use
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/03/2019
The coordination between the various people in charge clearly needs to be improved, as I waited over a month for an order because someone "forgot" to let me know that one of the products I'd ordered was sold out. I had to call myself, fed up with the delay. Then there was an error about the amount of the refund. Finally, a commercial gesture was made and I thank them, but the customer treatment really needs to be reviewed.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/05/2019
Wool that met my expectations. However, the package was too small to fit in the letterbox. I had to take a cutter, pull out the wool...and crush the box to get it out! What's the point? You might as well pick up the package at the post office, it's more correct. Very expensive shipping costs.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/05/2019
Very good ... very responsive fast delivery ...postage a bit expensive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/04/2019
Very good quality and a very fair price
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/04/2019
a little disturbed by the package itself, but now I think it's a great idea to reuse ready-made boxes
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2019
Very good site, but I'm sorry it doesn't include sample measurements for all wools.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2019
the site is interesting but not always easy to find, especially when we've already done a lot of research on it. I don't know how it could be improved.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/04/2019
Very high shipping costs to receive my parcel in a very damaged shoebox on arrival.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/03/2019
A long delay between the order and the receipt of the parcel (more than 30 days...) All this without being informed...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2019
Very fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/04/2019
Fast, efficient order, but the phone was not very friendly, too bad.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/03/2019
Much more practical (place the order by phone then send the check by mail). In the description of the yarn, it would be nice to specify whether the wool is washable or not. Another little thing: there should be a box to note the bath of the balls for restocking.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2019
Order delivered in record time, but unfortunately there is an error concerning the sizes of knitting needles ordered.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/03/2019
Very happy with the wool and the ultra-fast delivery. On the other hand, the website is not great on a smartphone.
Otherwise, it would be a good idea to show the wool colors, as it's often difficult to distinguish black from navy blue, for example.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/03/2019
It is nice and lots of choices, serious
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2019
Fast serious
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2019
interesting site, fast delivery (exception for this time) great choice of colors in the "classic" wool that I use, but I have trouble seeing the colors clearly and I'm not yet used to the internet to visualize them well.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2019
Very large selection, wools correspond completely to the description Very satisfied with my first order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/02/2019
Clear and easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2019
known for 20 years, happy to be able to order online
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2019
It's not easy to see the colors when you're on the full board It's difficult to see the wool references You have to go through them one by one
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2019
order a little too slow to be delivered
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2019
fast shipping. good products. not easy to choose.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2019
unbeatable prices, but no labels on the balls?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/02/2019
Package arrived on time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2019
book very quickly but very little known
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2019
Quite bright! Sometimes a little difficult to appreciate the color of wool to choose!
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