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V
Rating: 1 out of 5
Tiny item does not match the description, shipping and return fees are not refunded, this is really unacceptable, I do not recommend this seller
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Customer reviews of La maison de l’ambre
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 312 published reviews
Summary of reviews
The online store "La maison de l'ambre" is highly praised for the exceptional quality of its products, with many customers noting that the jewelry items are beautiful and true to their descriptions. The delivery service is frequently highlighted, with numerous reviews emphasizing fast shipping times, often receiving orders just a few days after purchase. Customers also express satisfaction with the overall purchasing experience, mentioning ease of ordering and reliable delivery.
1 star review
Reset filtersI
Rating: 1 out of 5
The company Maison de l'Ambre is a company of incompetents that can't even handle a problem regarding a customer correctly. You are thieves
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L
Rating: 1 out of 5
Need to return for a size change and I'm told that everything is at my expense......
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I
Rating: 1 out of 5
I never received these necklaces and no response from the seller either.
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M
Rating: 1 out of 5
Stone came off after 6 months and I was told that they do not repair jewelry. No commercial proposal, I do not recommend this store at all.
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M
Rating: 1 out of 5
An amber necklace that is impossible to wear. Much too small, and not even a clasp! A real scam, I do not recommend this MATY store to anyone! Shameful!
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M
Rating: 1 out of 5
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N
Rating: 1 out of 5
After 3 days I lost the stone from one of my earrings and I was told there is no guarantee for the loss of a stone. Honestly, it's really a scam to sell jewelry that loses its stone and not even an exchange and even less a refund. I will never order again
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N
Rating: 1 out of 5
Defect on a stone. Incident already reported but no response from the seller!
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N
Rating: 1 out of 5
The bracelet is too thin, making it difficult to close.
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J
Rating: 1 out of 5
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C
Rating: 1 out of 5
Following the purchase of this item, everything was as described. But only a month after receiving the item, the stone came off the jewelry. I tried to contact the seller but after a week still no news. I am very unhappy with my purchase and without a response from the seller regarding my problem, I am sure I will not order from this seller again!
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S
Rating: 1 out of 5
I did not receive the package, this is unacceptable
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I
Rating: 1 out of 5
Item not received!
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S
Rating: 1 out of 5
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M
Rating: 1 out of 5
I wore it twice and the second time while running my hand through my hair, the opal stone (which was rather opaque white) fell off, unglued and lost.
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A
Rating: 1 out of 5
Hello I have read your email that MATY forwarded to me ... however the amount was debited from my account and I would like to be refunded.. I find that you are not a merchant, you should have sent me an email Thank you for processing my refund as quickly as possible and for the evaluation level 1 star Best regards
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C
Rating: 1 out of 5
Order not received. Particularly disappointed. I do not recommend.
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F
Rating: 1 out of 5
broken ring, the seller does not respond
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M
Rating: 1 out of 5
Amber glued on the earrings, by the time I took them in hand to put them on, the stone had already come off its support! useless
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M
Rating: 1 out of 5
Item arrived without a clasp...
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B
Rating: 1 out of 5
1 star because after receiving 5 emails to evaluate, you need to stop harassing customers to rate your service. For the record, I was satisfied with the delivery and the product but the harassment was excessive.
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C
Rating: 1 out of 5
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S
Rating: 1 out of 5
Delivery time not respected and tiny earrings ideal for a child but certainly not for an adult
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M
Rating: 1 out of 5
Did not receive the right ring !!!!
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J
Rating: 1 out of 5
After wearing the ring for a day, two zircons came off.
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S
Rating: 1 out of 5
after-sales service is terrible
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