Customer reviews of La maison de l’ambre

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Conforms to the description even if the finish is not as good as I hoped, slight gaps in the inlay. Still a beautiful piece, thank you.

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By simple postal delivery, a gift wrapping why not! And not addressing Maty for returns??? FOR THE RING THANK YOU, it is pretty, I will get back to you.

Speed and item conforms to the photo.

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Fast shipping. Very pretty refined ring.

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Beautiful and original ring

Jewelry conforms to the description.

Conforms to the description. Very pretty necklace. Very satisfied with this purchase. Fast and careful delivery.

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My package arrived well and I am very satisfied.

Arrived within the expected timeframe. The earrings are very beautiful. The ring is very pretty but in the description of rings in general, I would have liked to know the diameter, it helps a lot to choose a piece of jewelry, it seems to me, the weight is not enough.

Perfect!

Shipping of the jewelry in a simple tracked letter, delivery time announced for June 3, no problem. On June 4, I check my package tracking which supposedly was delivered on May 31. I opened a complaint which was skimmed through given the inappropriate response I received, after several emails and calls, I was asked to make a complaint with the post office. Response provided by them, it’s a simple tracked letter, it was placed in the mailbox, we are not the only owners of the keys allowing access to the mailboxes, check with the sender. Response from the Amber House, we are not responsible for the poor distribution by the post office. True, but I am a customer, I paid for this bracelet and never received it, and I did not choose to receive this jewelry by simple tracked letter without a signature! The culprit is ultimately the dishonesty of the postman, but the Amber House seriously needs to reconsider its shipping method and the responses it provides to its customers. Fortunately, I went through the Maty site which compensates for the seriousness and the handling.

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Much more than satisfied, happy with the order. Even more beautiful than on paper. Very serious seller, shipping was faster than expected, very good contact, I recommend this seller without hesitation.

Received quickly

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Fast and careful shipping. Conforms to the description. Thank you

Ring received early, very refined and at first glance of good quality to be confirmed over time. I am super satisfied.

Fast and careful shipping, item conforms to the description. Thank you

Perfect

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Bracelet as described, very well packaged, fast delivery

The bracelet ordered via Maty is very beautiful and corresponds perfectly to the description. However, I am very disappointed with the packaging, receiving the bracelet in a small pouch for a gift is not acceptable.

Thank you

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