Customer reviews of La maison de l’ambre

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 319 published reviews

Summary of reviews

The store consistently delivers on product quality, with many customers noting fast, reliable delivery and care in presentation, such as fast shipping, secure or well-presented packaging, and items arriving as described. The wide selection of amber and natural stone jewelry at attractive prices is highlighted, with customers mentioning extensive options, clear photos, and items that match or exceed expectations. Customer service and reliability stand out through repeated confirmations of on-time delivery, careful packaging, and smooth reorder experiences, with several purchases described as exactly what was expected or better. Overall, buyers repeatedly cite beautiful designs, good value, and dependable delivery as core strengths.

Reviews 1, 2, 3, 4 and 5 stars

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Sandrine B.
Rating: 5 out of 5
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Marylou G.
Rating: 5 out of 5
Customer service is very friendly and responsive.
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Arlette F.
Rating: 4 out of 5
nothing to say
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Christele P.
Rating: 5 out of 5
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Mireille T.
Rating: 4 out of 5
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Anais L.
Rating: 5 out of 5
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Muriel T.
Rating: 5 out of 5
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Celine R.
Rating: 4 out of 5
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Hélène S.
Rating: 5 out of 5
Very nice item
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Patricia D.
Rating: 5 out of 5
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Aude K.
Rating: 5 out of 5
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Aude P.
Rating: 5 out of 5
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Catherine P.
Rating: 5 out of 5
Perfect, thank you.
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Anaïs T.
Rating: 5 out of 5
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Aurelie T.
Rating: 5 out of 5
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Lucie P.
Rating: 5 out of 5
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Valerie T.
Rating: 4 out of 5
Quality product matching the description delivered in a pouch but took 4 weeks to get an invoice, too bad!
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Marilyn P.
Rating: 5 out of 5
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Charles W.
Rating: 4 out of 5
Earrings are compliant and of good quality. Thank you
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Nicole D.
Rating: 5 out of 5
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Isabelle D.
Rating: 5 out of 5
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Ludivine B.
Rating: 5 out of 5
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Magali C.
Rating: 5 out of 5
perfect
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Véronique H.
Rating: 1 out of 5
Tiny item does not match the description, shipping and return fees are not refunded, this is really unacceptable, I do not recommend this seller
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Amélie S.
Rating: 5 out of 5
It's a shame that the bracelet was sent in a simple pouch
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Natacha C.
Rating: 4 out of 5
The length of the bracelet did not meet my expectations (too short for my mom). So I kept it for myself and had to reorder another one...
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Audrey Z.
Rating: 5 out of 5
I am very satisfied with my jewelry. They match their photos and descriptions. They arrived quickly and were well packaged. Each piece of jewelry has its own fabric pouch, which is convenient. Thank you!
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Florence B.
Rating: 5 out of 5
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Natacha C.
Rating: 5 out of 5
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Sabrina D.
Rating: 5 out of 5
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Mathieu C.
Rating: 4 out of 5
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Muriel C.
Rating: 4 out of 5
The stones are not cut to the same diameter (one is taller than the other). It's awkward on one of my pairs (2mm difference)
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Anne T.
Rating: 5 out of 5
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Alix D.
Rating: 4 out of 5
Bracelet matches the photo, except that the description lacks information about the size and actual dimensions of the item. Thus, the photo suggests that the "amber drops" are larger than they actually are.
The shipment is very careful and it is appreciated to have a certificate of authenticity.
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Kiet-Van M.
Rating: 5 out of 5
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Maryse L.
Rating: 5 out of 5
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Marilyn P.
Rating: 5 out of 5
The delivery person did not ring my doorbell while I was there and therefore decided to deliver my package to a Mondial Relay even though I had requested home delivery. GRRRRRRRRRRRR!!!!!!!!!
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Jenny-Peirce M.
Rating: 5 out of 5
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Thierry T.
Rating: 4 out of 5
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Marielle C.
Rating: 5 out of 5
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