Customer reviews of La maison de l’ambre

Shipping of the jewelry in a simple tracked letter, delivery time announced for June 3, no problem. On June 4, I check my package tracking which supposedly was delivered on May 31. I opened a complaint which was skimmed through given the inappropriate response I received, after several emails and calls, I was asked to make a complaint with the post office. Response provided by them, it’s a simple tracked letter, it was placed in the mailbox, we are not the only owners of the keys allowing access to the mailboxes, check with the sender. Response from the Amber House, we are not responsible for the poor distribution by the post office. True, but I am a customer, I paid for this bracelet and never received it, and I did not choose to receive this jewelry by simple tracked letter without a signature! The culprit is ultimately the dishonesty of the postman, but the Amber House seriously needs to reconsider its shipping method and the responses it provides to its customers. Fortunately, I went through the Maty site which compensates for the seriousness and the handling.

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Much more than satisfied, happy with the order. Even more beautiful than on paper. Very serious seller, shipping was faster than expected, very good contact, I recommend this seller without hesitation.

Received quickly

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Fast and careful shipping. Conforms to the description. Thank you

Ring received early, very refined and at first glance of good quality to be confirmed over time. I am super satisfied.

Fast and careful shipping, item conforms to the description. Thank you

Perfect

Bracelet as described, very well packaged, fast delivery

Thank you

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Very happy with the house of amber. I will come back. Thank you for everything

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Hello,
ring ordered in size 56. When trying it on, the ring is a bit too big. Bigger than those I have in this size, and the other one I ordered in the same size from mybijoux.fr the same day. Ring kept anyway because the stone is really very pretty (better than in the photo!), and will be worn on the index instead of the middle finger as planned.
Best regards

Delighted with my purchase. very pretty ring I like it a lot thank you to the seller for his seriousness, fast shipping and careful packaging. I recommend.

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Beautiful little brooch! Well made and very well packaged with a little sticker saying 'thank you'! I really appreciated it!

Superb packaging. I haven't worn it yet but it's beautiful. It is fine, pretty and the chain is superb

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Delighted with my order, very good service and fast shipping. Magnificent genuine amber cross pendant, I love it. I recommend this seller. Thank you.

Package arrived very quickly, pendant well packaged, protected by bubble wrap.
The only thing that disappoints me a bit is that the pendant seems a bit thinner than the one I bought previously and the stones are smaller but it is still beautiful.

Fast and efficient, thank you!

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Very pretty ring. Size as expected

Very nice item.

The pendant is superb, exactly what I wanted. I recommend.

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