Customer reviews of La maison de l’ambre

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9,3 /10
Overall rating: 9,3 out of 10
Based on 1 312 published reviews

Summary of reviews

The online store "La maison de l'ambre" is highly praised for the exceptional quality of its products, with many customers noting that the jewelry items are beautiful and true to their descriptions. The delivery service is frequently highlighted, with numerous reviews emphasizing fast shipping times, often receiving orders just a few days after purchase. Customers also express satisfaction with the overall purchasing experience, mentioning ease of ordering and reliable delivery.

Reviews 1, 2 and 3 stars

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NATHALIE D.
Rating: 3 out of 5
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NICOLE R.
Rating: 2 out of 5
Worn for 2 days then the amber came off.
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MARINE B.
Rating: 2 out of 5
Product finishes to review
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AUDREY M.
Rating: 1 out of 5
Hello I have read your email that MATY forwarded to me ... however the amount was debited from my account and I would like to be refunded.. I find that you are not a merchant, you should have sent me an email Thank you for processing my refund as quickly as possible and for the evaluation level 1 star Best regards
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CORINNE L.
Rating: 1 out of 5
Order not received. Particularly disappointed. I do not recommend.
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FLORENCE B.
Rating: 1 out of 5
broken ring, the seller does not respond
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PHILIPPE D.
Rating: 3 out of 5
Catastrophic delay despite an extra cost to be delivered faster.
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SANDRA H.
Rating: 3 out of 5
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LUIGI M.
Rating: 3 out of 5
Very small pendant
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MELANIE P.
Rating: 1 out of 5
Amber glued on the earrings, by the time I took them in hand to put them on, the stone had already come off its support! useless
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MAURINE D.
Rating: 1 out of 5
Item arrived without a clasp...
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BRICE G.
Rating: 1 out of 5
1 star because after receiving 5 emails to evaluate, you need to stop harassing customers to rate your service. For the record, I was satisfied with the delivery and the product but the harassment was excessive.
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CINDY G.
Rating: 1 out of 5
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SAMIRA F.
Rating: 1 out of 5
Delivery time not respected and tiny earrings ideal for a child but certainly not for an adult
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ISABELLE B.
Rating: 2 out of 5
Impossible to get a refund, despite the postal evidence that said the ring had been delivered to another department. Finally after several weeks the ring was refunded to me after several emails.
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ESTELLE G.
Rating: 3 out of 5
The delivery time was very good and the jewelry met expectations. However, I was very disappointed with the packaging, I expected a box to be able to give it as a gift for Christmas, but I couldn't select it on the site.
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LAURENCE D.
Rating: 2 out of 5
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MORGANE H.
Rating: 1 out of 5
Did not receive the right ring !!!!
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LUDIVINE D.
Rating: 3 out of 5
I ordered a pair of earrings and a bracelet. There were some traces of "glue" on the amber. The earrings were loose in a small fabric bag with no support to protect them. The glue marks really displeased me! If you pay a price, it's for a certain quality and cleanliness. Disappointed with the order, fortunately the jewelry is beautiful anyway.
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NATHALIE L.
Rating: 3 out of 5
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JOSIANE V.
Rating: 3 out of 5
Given the price of the jewel, the packaging
is mediocre
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JOHANA C.
Rating: 1 out of 5
After wearing the ring for a day, two zircons came off.
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LOUAGUENOUNI H.
Rating: 2 out of 5
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CAROLE L.
Rating: 2 out of 5
I regret the lack of support for a possible return in case of a defective jewel.
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CORINNE V.
Rating: 2 out of 5
1 earring lost after wearing them for 3 hours
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MELISSA P.
Rating: 3 out of 5
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LAURENCE B.
Rating: 3 out of 5
The brooch is really very small
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BRIGITTE D.
Rating: 3 out of 5
Too bad when ordering the photo of the necklace and especially the stone seemed much larger than what I received, plus the amber stone is dark and uniform, I have to match it with a ring and earrings that are lighter and of several tones, I regret a bit but too bad I will be more careful next time
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CÉLINE L.
Rating: 2 out of 5
Ring received scratched and my complaint was refused. Very disappointing. Avoid.
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ANNE G.
Rating: 3 out of 5
The site announced delivery before Christmas, I received this item on December 30. Very disappointed, no possibility of return. I will not do it again!
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SANDRINE A.
Rating: 1 out of 5
after-sales service is terrible
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LAURINE T.
Rating: 3 out of 5
Size problem.. ordered a ring size 60.. received a size 58
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