Customer reviews of La maison de l’ambre

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 319 published reviews

Summary of reviews

The store consistently delivers on product quality, with many customers noting fast, reliable delivery and care in presentation, such as fast shipping, secure or well-presented packaging, and items arriving as described. The wide selection of amber and natural stone jewelry at attractive prices is highlighted, with customers mentioning extensive options, clear photos, and items that match or exceed expectations. Customer service and reliability stand out through repeated confirmations of on-time delivery, careful packaging, and smooth reorder experiences, with several purchases described as exactly what was expected or better. Overall, buyers repeatedly cite beautiful designs, good value, and dependable delivery as core strengths.

Reviews 1, 2, 4 and 5 stars

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Camille T.
Rating: 1 out of 5
Following the purchase of this item, everything was as described. But only a month after receiving the item, the stone came off the jewelry. I tried to contact the seller but after a week still no news. I am very unhappy with my purchase and without a response from the seller regarding my problem, I am sure I will not order from this seller again!
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Virginie D.
Rating: 5 out of 5
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Sindi L.
Rating: 5 out of 5
Delivery time not respected due to the post, not the seller
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Soleva J.
Rating: 5 out of 5
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Isabelle L.
Rating: 5 out of 5
perfect
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Frédérique C.
Rating: 5 out of 5
Very good.
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Kevin G.
Rating: 5 out of 5
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Marilyne C.
Rating: 5 out of 5
I love my pendant, it is beautiful!
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Isabelle D.
Rating: 5 out of 5
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Deborah L.
Rating: 5 out of 5
Perfect, thank you!
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Roxane A.
Rating: 5 out of 5
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Jacqueline F.
Rating: 5 out of 5
Very satisfied with the received jewelry
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Alexandre C.
Rating: 5 out of 5
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Franck C.
Rating: 5 out of 5
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Philippe B.
Rating: 4 out of 5
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Séverine T.
Rating: 1 out of 5
I did not receive the package, this is unacceptable
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Apolline C.
Rating: 5 out of 5
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Evelyne A.
Rating: 5 out of 5
Very beautiful jewelry, I am satisfied with my order.
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Justine D.
Rating: 5 out of 5
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Floriane B.
Rating: 4 out of 5
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Alexandre V.
Rating: 5 out of 5
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Laetitia G.
Rating: 4 out of 5
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Victoria E.
Rating: 5 out of 5
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Thomas L.
Rating: 5 out of 5
Ring exchanged quickly. Thank you!
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Marceline T.
Rating: 5 out of 5
The package arrived earlier than expected
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Isabelle Z.
Rating: 1 out of 5
Item not received!
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Dorothee B.
Rating: 5 out of 5
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Corinne C.
Rating: 2 out of 5
I am disappointed with the stone, it looks more like glitter was put in a stone, whereas in the photo it looked more like a pearly stone. And the silver ring is a bit scratched on one side. Too bad.
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Floriane G.
Rating: 5 out of 5
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Nathalie H.
Rating: 5 out of 5
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Yohann A.
Rating: 5 out of 5
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Margaux C.
Rating: 5 out of 5
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Natacha C.
Rating: 5 out of 5
Item perfectly matching the description
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Rachel I.
Rating: 5 out of 5
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Vincent C.
Rating: 5 out of 5
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Anne T.
Rating: 5 out of 5
This is not the first purchase made at the amber shop, never disappointed.
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Chantal A.
Rating: 5 out of 5
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Mélanie M.
Rating: 5 out of 5
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Jean-Michel G.
Rating: 5 out of 5
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Chantal T.
Rating: 5 out of 5
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