Customer reviews of La maison de l’ambre

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 312 published reviews
5 1 019 78% 4 221 17% 3 27 2% 2 18 1% 1 27 2%

Summary of reviews

The online store "La maison de l'ambre" is highly praised for the exceptional quality of its products, with many customers noting that the jewelry items are beautiful and true to their descriptions. The delivery service is frequently highlighted, with numerous reviews emphasizing fast shipping times, often receiving orders just a few days after purchase. Customers also express satisfaction with the overall purchasing experience, mentioning ease of ordering and reliable delivery.

Reviews 2, 3 and 4 stars

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Aurélie G.
Rating: 4 out of 5
following a purchase from 09/02/2026
Very beautiful jewel
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Response from La maison de l’ambre
Dear Aurélie,

We sincerely thank you for your positive review and your rating of 4/5. We are delighted that you appreciate the jewel you chose at La maison de l'ambre. Your satisfaction is our priority, and we hope to welcome you again very soon.

Best regards,
The team at La maison de l'ambre
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Marie-Claire G.
Rating: 4 out of 5
following a purchase from 20/12/2025
I am very happy with my pair of smoky quartz earrings.
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Response from La maison de l’ambre
Dear Marie-Claire,

We warmly thank you for your positive review on our site "La maison de l'ambre". We are delighted to learn that you are satisfied with your pair of smoky quartz earrings. Your satisfaction is our priority, and we hope to see you again soon to discover more treasures.

Best regards,
The team at La maison de l'ambre.
I
Isabelle H.
Rating: 4 out of 5
following a purchase from 13/12/2025
Compliant with the description
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Response from La maison de l’ambre
Hello Isabelle,

Thank you very much for your positive review and your rating of 4/5! We are delighted that our jewelry website met your expectations. Your satisfaction is our priority, and we hope to see you again soon.

Best regards,
The team at La maison de l'ambre
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Andrée G.
Rating: 4 out of 5
following a purchase from 25/10/2025
Yes, satisfied
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Response from La maison de l’ambre
Dear Andre,

We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with your experience on our site "The House of Amber". Please feel free to reach out to us if you have any suggestions or questions, your satisfaction is our priority.

Best regards,
The team at The House of Amber
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ADELINE B.
Rating: 2 out of 5
Big mistake on the delivery, 3 messages of redelivery before I could receive the package. Received after 2 and a half weeks
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ANNIE M.
Rating: 4 out of 5
nothing to say, I ordered on the MATY site so I don't have to deal with any seller THANK YOU
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GENEVIÈVE P.
Rating: 4 out of 5
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GENEVIÈVE P.
Rating: 3 out of 5
A little disappointed. Bracelet smaller than expected.
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THI N.
Rating: 4 out of 5
N/A.
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ALICIA L.
Rating: 4 out of 5
-
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JEAN M.
Rating: 4 out of 5
Replacement of the broken bracelet upon delivery. Very beautiful bracelet.
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NATHALIE G.
Rating: 4 out of 5
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FRANCIS G.
Rating: 4 out of 5
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ANNE G.
Rating: 4 out of 5
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MATTHIEU B.
Rating: 4 out of 5
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ARLETTE F.
Rating: 4 out of 5
nothing to say
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MIREILLE T.
Rating: 4 out of 5
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CELINE R.
Rating: 4 out of 5
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VALERIE T.
Rating: 4 out of 5
Quality product matching the description delivered in a pouch but took 4 weeks to get an invoice, too bad!
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CHARLES W.
Rating: 4 out of 5
Earrings are compliant and of good quality. Thank you
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NATACHA C.
Rating: 4 out of 5
The length of the bracelet did not meet my expectations (too short for my mom). So I kept it for myself and had to reorder another one...
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MATHIEU C.
Rating: 4 out of 5
-
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MURIEL C.
Rating: 4 out of 5
The stones are not cut to the same diameter (one is taller than the other). It's awkward on one of my pairs (2mm difference)
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ALIX D.
Rating: 4 out of 5
Bracelet matches the photo, except that the description lacks information about the size and actual dimensions of the item. Thus, the photo suggests that the "amber drops" are larger than they actually are.
The shipment is very careful and it is appreciated to have a certificate of authenticity.
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THIERRY T.
Rating: 4 out of 5
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HUNG N.
Rating: 4 out of 5
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JÉRÔME L.
Rating: 4 out of 5
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CATHERINE B.
Rating: 3 out of 5
Disappointed... the ring is beautiful but the stone has already come off...
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JULIEN C.
Rating: 4 out of 5
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FATIMA B.
Rating: 4 out of 5
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JEAN-PHILIPPE T.
Rating: 4 out of 5
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MARIE-PIERRE B.
Rating: 2 out of 5
I was very disappointed with my amber necklace.
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MARIE-THERESE L.
Rating: 4 out of 5
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MARIE A.
Rating: 4 out of 5
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BOURSEUL N.
Rating: 4 out of 5
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CHRISTIANE B.
Rating: 4 out of 5
Pretty ring, but the size was not respected. I ordered size 56, and the ring is much too small. I gave it to my daughter who wears size 52...
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STÉPHANE P.
Rating: 4 out of 5
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DELPHINE N.
Rating: 4 out of 5
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CORENTIN G.
Rating: 4 out of 5
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ODILE T.
Rating: 4 out of 5
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