Customer reviews of La maison de l’ambre

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 319 published reviews

Summary of reviews

The store consistently delivers on product quality, with many customers noting fast, reliable delivery and care in presentation, such as fast shipping, secure or well-presented packaging, and items arriving as described. The wide selection of amber and natural stone jewelry at attractive prices is highlighted, with customers mentioning extensive options, clear photos, and items that match or exceed expectations. Customer service and reliability stand out through repeated confirmations of on-time delivery, careful packaging, and smooth reorder experiences, with several purchases described as exactly what was expected or better. Overall, buyers repeatedly cite beautiful designs, good value, and dependable delivery as core strengths.

3 star reviews

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Geneviève P.
Rating: 3 out of 5
A little disappointed. Bracelet smaller than expected.
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Catherine B.
Rating: 3 out of 5
Disappointed... the ring is beautiful but the stone has already come off...
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Adeline P.
Rating: 3 out of 5
The aventurine has turned into amethyst stone
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Marianne D.
Rating: 3 out of 5
Disappointed by the very light item, photographed up close but in reality very small! I wouldn't have bought it in a store! Just the fast shipping and careful packaging in this order! It was for a birthday gift so I will have to buy another gift as I can't just give that! Best regards.
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Jacqueline J.
Rating: 3 out of 5
the length of the chain is a bit small.
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Nora B.
Rating: 3 out of 5
I received the ring on time, which is very beautiful with a blue color as shown in the image. However, it is marked size 52 and I think it is size 53. I have already ordered a ring of the same brand but in size 52 which fits me well.
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Karine P.
Rating: 3 out of 5
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Emma F.
Rating: 3 out of 5
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Margaret D.
Rating: 3 out of 5
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Christian B.
Rating: 3 out of 5
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Olivier M.
Rating: 3 out of 5
The page on the item lacks information. I bought in doubt. No indication of size or chain length. Result: small medallion, short and very thin chain. Exorbitant price for the jewelry.
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Magali L.
Rating: 3 out of 5
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Léa H.
Rating: 3 out of 5
For the earrings, very disappointed... They are microscopic.. It was meant to be a gift... The actual size was not indicated and looked much larger in the picture.. Disappointed, disappointed, disappointed..
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Muriel G.
Rating: 3 out of 5
Earrings quite large for an 11-year-old child
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Nathalie D.
Rating: 3 out of 5
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Philippe D.
Rating: 3 out of 5
Catastrophic delay despite an extra cost to be delivered faster.
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Sandra H.
Rating: 3 out of 5
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Luigi M.
Rating: 3 out of 5
Very small pendant
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Estelle G.
Rating: 3 out of 5
The delivery time was very good and the jewelry met expectations. However, I was very disappointed with the packaging, I expected a box to be able to give it as a gift for Christmas, but I couldn't select it on the site.
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Ludivine D.
Rating: 3 out of 5
I ordered a pair of earrings and a bracelet. There were some traces of "glue" on the amber. The earrings were loose in a small fabric bag with no support to protect them. The glue marks really displeased me! If you pay a price, it's for a certain quality and cleanliness. Disappointed with the order, fortunately the jewelry is beautiful anyway.
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Nathalie L.
Rating: 3 out of 5
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Josiane V.
Rating: 3 out of 5
Given the price of the jewel, the packaging
is mediocre
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Melissa P.
Rating: 3 out of 5
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Laurence B.
Rating: 3 out of 5
The brooch is really very small
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Brigitte D.
Rating: 3 out of 5
Too bad when ordering the photo of the necklace and especially the stone seemed much larger than what I received, plus the amber stone is dark and uniform, I have to match it with a ring and earrings that are lighter and of several tones, I regret a bit but too bad I will be more careful next time
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Anne G.
Rating: 3 out of 5
The site announced delivery before Christmas, I received this item on December 30. Very disappointed, no possibility of return. I will not do it again!
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Laurine T.
Rating: 3 out of 5
Size problem.. ordered a ring size 60.. received a size 58
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