English 
M
Rating: 5 out of 5
Very well informed, very readable.
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 872 published reviews
Summary of reviews
The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Thank you for your fast delivery and very well packaged. Best regards.
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M
Rating: 4 out of 5
Well received in perfect condition.
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F
Rating: 5 out of 5
Fully satisfied with my order which arrived in minimal time... I discovered one of these pipes that pleasantly surprised me. They seem sturdier than the material suggests... just handle with care... the little gift (three pipe cleaners) is always appreciated... La Pipe Rit confirms its status as a safe value.
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G
Rating: 5 out of 5
I received my package on time. A professional service that I have always known. Thank you
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D
Rating: 5 out of 5
2 orders placed on this site no problem quick preparation and shipping in colissimo with tracking within the deadlines. I highly recommend this establishment.
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S
Rating: 5 out of 5
Customer for several years. Everything is perfect
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F
Rating: 5 out of 5
The online catalog is well done and pleasant to browse. Order processing and shipping are fast. The packaging is impeccable. One of the best web shops I know, across all products. Well done!
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E
Rating: 5 out of 5
Nothing to report
THANK YOU
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THANK YOU
P
Rating: 5 out of 5
Speed of delivery
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S
Rating: 5 out of 5
Very nice quality my son-in-law will be delighted
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R
Rating: 2 out of 5
Hello
I made a first
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I made a first
Response from La Pipe Rit
Hello, thank you for taking the time to write to us and leave your feedback. We are sorry to learn that your first order on our online store www.pipe.fr did not meet your expectations. Customer satisfaction has always been our number one priority since we opened our store in 1996. Therefore, we invite you to contact our team directly by email ([email protected]) and send us a photo of the tobacco pot you received. Moreover, the abrasive pipe cleaners you selected do indeed live up to their name. They are designed for deep cleaning and therefore scratch more than classic chenille cleaners. However, you are right, it is not necessary to insist too much in the bottom of the bowl as this could leave a mark after passing the pipe cleaner. For your next purchase on our website, do not hesitate to contact us in advance. We will be happy to guide you in choosing accessories suited to your needs.
P
Rating: 5 out of 5
Nothing to say, fast delivery and careful packaging. Easy and pleasant site navigation. Moreover, excellent customer service. I recommend La Pipe Rit.
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M
Rating: 5 out of 5
Bravo, I am never disappointed.
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M
Rating: 5 out of 5
much choice.reasonable prices.
P
Rating: 5 out of 5
A beautiful Pierre Morel pipe came from France to the US west coast. Packaged well and promptly shipped. Wonderful customer service and a great product. It smokes beautifully. La Pipe Rite has a wonderful assortment of pipes and I always visit their site when shopping for a new pipe.
D
Rating: 5 out of 5
Very good responsive customer service and attentive to the client, I recommend
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C
Rating: 5 out of 5
Serious site, very responsive
Very appreciated financing options (3 checks)
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Very appreciated financing options (3 checks)
D
Rating: 5 out of 5
great products at competitive prices! the pipe lover is delighted here ...
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P
Rating: 5 out of 5
pretty pipe
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M
Rating: 5 out of 5
This online store is well stocked with reasonable prices. I appreciated several models of pipes (Chacum Vauen). Careful and fast deliveries.
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A
Rating: 5 out of 5
Delivery time respected
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J
Rating: 5 out of 5
Content conforms to the order, fast delivery (3 to 4 days in colissimo without signature).
This is not my first order. I have been ordering for several years without encountering any problems, whether it be pipes or abrasives.
Recommended website.
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This is not my first order. I have been ordering for several years without encountering any problems, whether it be pipes or abrasives.
Recommended website.
T
Rating: 5 out of 5
Immediate return and refund.
Very appreciated.
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Very appreciated.
F
Rating: 5 out of 5
Fast delivery and product completely conforming to my order.
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C
Rating: 5 out of 5
We are very satisfied: the site is pleasant, the delivery is fast.
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O
Rating: 1 out of 5
The pipe I received broke during my first attempt to remove the stem cold. This is clearly a manufacturing problem as I have been smoking pipes for 15 years and know perfectly how to maintain them properly. Unfortunately, the company refuses to provide me with a new stem and did not offer me a refund. They told me I had to pay for a new stem at a price almost as high as the original price. This is unacceptable. I strongly advise against this site.
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Response from La Pipe Rit
Hello and thank you for taking the time to write these few words through the Avis-Vérifiés platform. Our general sales conditions explicitly state that all our items come with a one-year warranty against any manufacturing defects, starting from the date of purchase. We therefore invite you to return your pipe so that our master pipers can analyze it and propose an appropriate solution. As indicated in our previous email exchange, we do not sell stems alone, as each stem is precisely adjusted to the shank of each pipe. Therefore, the creation of new custom stems is done only in our workshops in Saint-Claude. Upon receipt of your pipe, it will of course be possible to have a custom stem made. If you would like more information on repair rates, our team is of course at your complete disposal by email or phone.
Y
Rating: 5 out of 5
perfect
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J
Rating: 5 out of 5
I order pipes from you and for the first time I am very disappointed, the Surf pipe is so thin that it is impossible to break in properly. I have been smoking pipes for over 40 years and I smoke very slowly; the pipe is so thin that it gets very hot quickly and can only be finished by holding it by the stem; I regret my purchase.
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C
Rating: 5 out of 5
Good evening, wonderful site, perfect in every way, navigation, fast delivery, careful packaging
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B
Rating: 5 out of 5
Everything went smoothly, perfect.
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J
Rating: 5 out of 5
Very good product, fast and careful delivery
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S
Rating: 5 out of 5
Perfect as always!
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J
Rating: 4 out of 5
good follow-up
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P
Rating: 5 out of 5
Fast and conforming to the order, that's what we expect from a professional
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N
Rating: 5 out of 5
Fast and conforming
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F
Rating: 5 out of 5
Hello, products received on time and exactly as I wanted. Totally satisfied.
I order from Pipe Rit with my eyes closed!
Best regards
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I order from Pipe Rit with my eyes closed!
Best regards
N
Rating: 5 out of 5
Product obtained quickly and meeting my request
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J
Rating: 5 out of 5
Nothing to report
Serious and fast order m
That's why I am a customer
Best regards
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Serious and fast order m
That's why I am a customer
Best regards
T
Rating: 5 out of 5
Perfect
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