English 
A
Rating: 4 out of 5
Reliability and punctuality in order tracking
Translated reviews
Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
Summary of reviews
The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
It's a shame that for the order of a corn cob pipe, you do not offer the appropriate filter and that we have to look for it on another site.
Translated reviews
Response from La Pipe Rit
Hello and thank you for your feedback regarding this corn cob pipe from the Missouri Meerschaum brand. On our online store www.pipe.fr, we pay special attention to the presentation of each pipe and the complementary products that may be interesting to select with the pipe. In this case, some corn cob pipes accept the use of specific filters and others do not. In case of doubt, do not hesitate to contact our team (whether by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
A
Rating: 4 out of 5
Beautiful pipes, good shipping and timing
Translated reviews
A
Rating: 3 out of 5
One of the 2 pipes I ordered had a clogged stem, which proves that the quality control was insufficient, especially for a reputable brand like ROPP.
Translated reviews
Response from La Pipe Rit
Hello and thank you for sharing your feedback regarding your online order. Our team will certainly pass this information on to the manufacturer so that this issue does not happen again. We also wish you much enjoyment in smoking your new pipes from the French brand Ropp.
A
Rating: 4 out of 5
Very good products and considering visiting your shop in St Claude
Translated reviews
A
Rating: 4 out of 5
Generally good.
I am satisfied.
Translated reviews
I am satisfied.
A
Rating: 4 out of 5
Overall I am satisfied with this deal but I would have liked the products inside to be made in France! However, very nice presentation and fast delivery without problems. Thank you!
Translated reviews
A
Rating: 4 out of 5
Fast shipping and in perfect condition
Translated reviews
A
Rating: 4 out of 5
conforms to the order
Translated reviews
A
Rating: 4 out of 5
Heavy pipe in the mouth for the August 2022 model
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 1 out of 5
: To provoke in someone SURPRISE mixed with ADMIRATION that's exactly it. It's simply great. I specify that I have been smoking a pipe since the age of 15 and I am 77. I am also satisfied with the corn cob pipe, original, to follow. Bravo keep it up, Best regards, Jean
Translated reviews
Response from La Pipe Rit
Always very good, nothing to say.
A
Rating: 3 out of 5
The strengths: Very careful shipping, beautiful pipe signed by its creator. (Pierre Morel), some advice for smoking this pipe well. The negatives: The only issue is a small hole on the side of the pipe (really a shame, given the high price, and the fact that it is made by a renowned artisan, we expect a flawless pipe). This does not hinder its use or its beauty.
Translated reviews
A
Rating: 4 out of 5
Very good site well detailed
Translated reviews
A
Rating: 4 out of 5
Clear and easy to browse
Translated reviews
Response from La Pipe Rit
With your email you announced adding as a gift a pipe sacrifice. I saw the photo, but unfortunately you added a little thing that does not correspond at all with the gift you showed. For this reason, I decided to no longer order my pipes and accessories from your establishment. Delivery #LI047951 of 28/07/2022
A
Rating: 4 out of 5
The site is only partially accessible (visually impaired), the delivery time is respected, the purchased items conform to the descriptions provided, communication with customer service is very good (responsive email replies).
Translated reviews
A
Rating: 4 out of 5
Orders are conforming and processed quickly. However, some products may have slight aesthetic defects (especially the pipes)
Translated reviews
A
Rating: 3 out of 5
Give my opinion? Sorry I have no opinion. But I would like to be left alone every time I place an order.
Translated reviews
Response from La Pipe Rit
Hello and thank you for taking the time to write these few words. Following an order placed on our site www.pipe.fr, an email is automatically sent 7 days later to know our customers' opinions on the products they previously purchased. This feedback is important as it allows us to improve our products and services in general. However, of course, it is not mandatory to respond to this email. Additionally, you can unsubscribe at any time by clicking on the link located at the end of each email (sent via Avis-Vérifiés).
A
Rating: 4 out of 5
Quality pipe and very elegant. Perfect smoking and draw.
Translated reviews
A
Rating: 4 out of 5
The pipe is excellent, however, delivery price is absurd
Response from La Pipe Rit
Dear Sir, thank you for taking the time to leave us this feedback following your recent order on our online shop pipeshop-saintclaude.com. Once you have created your account and entered an address, prices are automatically displayed without taxes if that address is non-EU. Regarding shipping to the Ukraine, the cost is 22€. It's the same price for 1 or more pipes. We are actually trying to get the best shipping fees for all the deliveries we send everyday throughout the world. We hope you will appreciate smoking your new pipe "The Lord Of The Rings". Yours sincerely.
A
Rating: 4 out of 5
Lack of choice for more modest budgets.
Translated reviews
A
Rating: 1 out of 5
Very disappointed with my order.
Translated reviews
Response from La Pipe Rit
Hello and thank you for taking the time to write to us following your order on our online store. We are sorry to learn that the chosen items do not perfectly meet your expectations. Of course, if these new pipes do not suit you and you have not yet smoked them, it is entirely possible to return them to us for an exchange for another model. If in doubt, do not hesitate to contact us (whether by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
A
Rating: 4 out of 5
satisfied. Thank you.
Translated reviews
A
Rating: 1 out of 5
A very big disappointment: impossible to remove the flake from the stem, whether the pipe is cold or hot. Using pliers is necessary and requires significant effort. Obviously, this pipe has passed through quality control. The response obtained from customer service is unequivocal: 'figure it out, lubricate, sand'. It's really incredible and disappointing. I have been smoking a pipe for over 40 years and it was a mistake to make this purchase (which just landed in the trash) on this site that deserves negative publicity.
Translated reviews
Response from La Pipe Rit
Hello. You contacted us by email because you are having difficulty disassembling the stem of your pipe. We responded the same day we received your message to indicate how to facilitate disassembly. Not being on site, we tried to inform you without you having to return the pipe. This was to avoid shipping costs and a waste of time. Of course, if you do not wish to follow our instructions and do the necessary work yourself, you can return the pipe to us.
A
Rating: 4 out of 5
FAST DELIVERY
Translated reviews
A
Rating: 4 out of 5
Orders are delivered quickly, a downside to having a good pipe, they are very expensive, less than 100€ they are not very good
Translated reviews
A
Rating: 4 out of 5
good
Translated reviews
A
Rating: 4 out of 5
Well, nothing more to say.
Translated reviews
A
Rating: 4 out of 5
Good, no problems to report
Translated reviews
A
Rating: 4 out of 5
Maybe better photos...
Translated reviews
A
Rating: 4 out of 5
To be honest, I haven't really consulted it in detail, already knowing what I wanted. But I find the categorization well done and there are more than enough items. Of course, being an unconditional fan of Churchwarden pipes, I would like to see a larger selection. I am particularly looking for a pipe of the Ideal 4 type but with an even longer tip (come on, let's be crazy, why not 35cm in total length) and with more bending varieties. Furthermore, a pipe with a bowl of even larger diameter would interest me, without increasing the depth.
Translated reviews
A
Rating: 4 out of 5
Readable and intuitive site.
Translated reviews
A
Rating: 4 out of 5
I am satisfied with the product and the speed of shipping. I will stay with you.
Translated reviews
A
Rating: 4 out of 5
Easy function
Translated reviews
A
Rating: 4 out of 5
too small
Translated reviews
A
Rating: 4 out of 5
Very good responsiveness, product conforms to my expectations.
Translated reviews
A
Rating: 3 out of 5
Very fast delivery but.. surprise it was not the item ordered. In the end, it's not so bad because I also like the pipe sent :-)
Translated reviews
Response from La Pipe Rit
Hello and thank you for bringing this report to our attention. We will recheck our stock to ensure everything is in order. We wish you much pleasure in smoking your new pipe.
A
Rating: 4 out of 5
Well, fast shipping. Thank you, best regards
Translated reviews
A
Rating: 3 out of 5
Delivery times respected. Pipe and accessories well received and conform to the description.
Regarding the use, I don't know as it's a gift to give.
Translated reviews
Regarding the use, I don't know as it's a gift to give.
A
Rating: 4 out of 5
A site of high practical interest, good visuals, well organized, easy to browse.
Translated reviews