Customer reviews of La Pipe Rit

Hello and thank you for taking the time to share your comments following the repair of your pipe in after-sales service. We invite you to contact our team directly by email ([email protected]) if you need more information regarding the assembly of your new hose.

Hello and thank you for sharing your feedback regarding your last order. As mentioned during our previous exchanges and as indicated on our website, the pipes equipped with the Terminus system are old creations of artisanal manufacture. Their double drilling design is very particular. They are pleasant to smoke but also require more maintenance than classic pipes. To keep your pipe clean and smooth to smoke, it is imperative to use pipe cleaners after each use. If necessary, do not hesitate to use several pipe cleaners to completely remove all tar deposits. If you need additional information about Terminus pipes and/or about the essential accessories for cleaning your pipe, we invite you to contact our team directly by email or phone.

Hello and thank you for taking the time to write to us through the Avis-Vérifiés platform. Our team has received your pipe and has immediately taken the necessary steps to resolve your issue. We also invite you to check your inbox as a Colissimo tracking email has been sent to you to allow you to follow the progress of this new delivery. We wish you much pleasure in smoking this pipe from Saint-Claude.

Hello and thank you for taking the time to leave us this comment. The content of each order placed on our online store www.pipe.fr is verified by two different people before shipping. This double verification ensures that the selected items correspond to the requests made by our customers. Regarding your last purchase on our website, we confirm that you ordered two bags of pipe cleaners ('white conical' from the Vauen brand). Therefore, there was no error in preparing your package. If you encounter difficulties with your computer tool, do not hesitate to contact our team directly by phone to place your next order.

Hello and thank you very much for taking the time to send us this message. The various improvement suggestions mentioned in your comment are very interesting as they could significantly improve our services. Our team will study all this in order to implement the appropriate solutions on the website. We thank you for your recent order placed on our online store www.pipe.fr and we wish you much pleasure in smoking your new pipe from the Eole brand.

Hello, thank you for taking the time to write to us through the Avis-Vérifiés platform. We greatly appreciate your trust and loyalty to our shop. We will contact you immediately by email to provide a more complete response.

Hello, thank you for sharing your comments following your order placed on www.pipe.fr. To date, our online store has more than 1500 pipes and accessories for pipe smokers. Some pipes come from series produced by major brands while others are artisanal creations available in very limited quantities (even one-off when it comes to unique pieces). As a result, some models can be quickly taken as soon as we add them to the website. Regarding your request, we confirm that you are indeed subscribed to our newsletter. Please feel free to contact our team by email if you need further information.

Hello and thank you for sharing your comments following your online order. On our online store www.pipe.fr, we pay special attention to the presentation of our products: a complete textual description, key elements to remember, technical characteristics and dimensions, several photos of the item taken from different angles, and even a 360° view. Thus, our team does everything possible for you to get the best idea of the item before placing an order. Of course, if the pipe you received does not meet your expectations and you have not yet smoked it, it is entirely possible to return it to us for an exchange or a refund.