La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
Hello following my order very disappointed with the face of Serge Gainsbourg
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Response from La Pipe Rit
Hello and thank you for sharing your comments following your order. The Saint-Claude pipe you selected is an artisanal model, hand-carved by the pipe maker Mr. Roger Vincent. As such, and as indicated on the website, each creation is unique and it is therefore quite possible to see small differences from one model to another. Of course, if this new pipe does not perfectly meet your expectations and you have not yet smoked it, it is possible to return it to us for an exchange or a refund. To do this, we invite you to contact our team directly by email ([email protected]). We will then provide you with all the information you need regarding this return.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2021
A few more colored pipes would be desirable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2021
Perfect, meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2021
For my part, the site is perfect, always satisfied.
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2021
A small gift would have been nice! For example, a small pack of filters! Otherwise very good, I will withdraw my future orders!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2021
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/09/2021
Hello, As a beginner, my opinion is without pretension, to be taken with caution... I think I was poorly advised but what disappointed me the most on this site is that all the inexpensive products are inaccessible which raises the total bill. I find it almost dishonest to present products that we cannot buy... I will not buy on this site anymore. Emmanuel
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Response from La Pipe Rit
Hello and thank you for taking the time to share your comments. To date, our online store has more than 1500 pipes and accessories for pipe smokers. Some pipes come from series produced by major brands. However, you are right, most of our artisanal products are available in very limited quantities (even one-off when it comes to unique pieces) and can be quickly taken. The corn pipe you just purchased is an excellent choice to start. Indeed, it is inexpensive to buy and especially very smooth to smoke due to the porosity of the material. Please feel free to contact our team (by email or directly by phone) as our specialists can easily provide you with all the additional advice you need to get started well.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/09/2021
Reordered after my troubles with the penultimate one. Sorry but lack of customer loyalty marks. Best regards
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Response from La Pipe Rit
Hello and thank you for your feedback following your last order. We do not yet have a system that would automatically reward the loyalty of our customers on the website. However, your comment is very relevant. Therefore, we will study this carefully and hope to implement this kind of technical evolution on our online store.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2021
Professional order processing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2021
Via colissimo with signature, the package arrived 3 days late, without a signature. The pipe corresponds, too bad the box is cardboard and the pipe is in a plastic bag. It's ugly. But otherwise the pipe is perfect :-)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2021
Well received, no problem, perfect the only small thing a code for an item not received with damage.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2021
Very long waiting time ... I was also disappointed by the pipe because it was too small or rather the bowl is too small for me. I had hoped for a bowl of 3 cm ... If you have one, I would like to know your sales conditions ... Thank you.
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Response from La Pipe Rit
Hello Sir, if the received pipe does not suit you and if it has not yet been smoked, you can return it to us. To choose another model, look at the dimensions indicated on all our product sheets (on the right in the 'characteristics' section). Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2021
Fast and careful shipping. Nothing to complain about. Too bad the prices are not indicated for abroad all charges included, including customs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
excellent value for money
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
Very good, nothing else to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2021
Very good site for pipes and accessories
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2021
In truth, I don't browse it often, but I always enjoy browsing it and keeping informed of new trends, even dreaming in front of a Dunhill pipe!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2021
Always very good service, the mixed comments below about the products are actually due to a mistake on my part.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2021
Too many advertised pipes are unavailable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2021
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2021
good but for the shipping price the package did not arrive in very good condition, crushed and open
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Response from La Pipe Rit
Hello Sir, thank you for taking the time to contact us. We always ensure to carefully package our products. However, transport can sometimes be perilous to reach the pipe smoker! Fortunately, your pipe arrived in good condition! We wish you much pleasure in smoking this new pipe. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/08/2021
Hello, very beautiful pipe, happy to make a collection, just a small oversight but problem solved, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2021
Hello I bought Roger Vincent's sea wolf very nice pipe and very good packaging so I bought another pipe from Roger Vincent the Brassens throat pipe a bit disappointed it lacks the fabric case written on it with the instructions for the pipe I hope pipe fr will do what is necessary thank you in advance best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2021
very good site in terms of processing speed of the order and also in terms of products.
15 days delay between the order and delivery even though it is 10,000 km away (Reunion)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
Pleasant to navigate, good products. Delivery may be a bit expensive ^^
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2021
Easy search, site with many products, nice presentation, correct delivery. I am very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2021
I have never been disappointed after an order at 'La Pipe .fr'
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2021
Fast order, impeccable packaging. But price to reconsider....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2021
Hello, only major downside, for long pipes, please provide larger boxes. I believe that for the price, the tube should not exceed the box, it is not a professional job especially for your company. The image is important. Best regards.
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Response from La Pipe Rit
Hello, thank you for taking the time to send us your feedback regarding your online order. The Saint-Claude pipe you chose is an extremely long model. At the moment, we do not have a box large enough to accommodate such a long pipe. However, you are absolutely right and we will strive to improve our packaging. We wish you much pleasure in smoking your new pipe!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2021
Impeccable site, good product, delivery made on the promised date ...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/08/2021
sorry but forced to put aluminum paper to hold the bowl to the pipe
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Response from La Pipe Rit
Hello and thank you for taking the time to give us this feedback through the Verified Reviews platform. Unfortunately, we do not understand the meaning of your message. Therefore, we are contacting you immediately by email. We invite you to read this email and continue the exchange directly with our specialist in charge of your file. If necessary, know that our entire team remains at your disposal by email (contact[at]pipe.fr) or by phone (03 84 45 68 02).
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/07/2021
The filters I ordered do not fit my 2 pipes: not knowing there were several filter sizes, I cannot use them. Otherwise, the order was received very quickly.
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Response from La Pipe Rit
Hello and thank you for taking the time to give us your feedback after purchasing these pipe accessories. There are indeed several types of filters with different diameters. The choice of filter depends notably on the bore of your pipes as well as their respective brands and models. Do not hesitate to contact our team directly by email ([email protected]) as our specialists can easily guide you and help you make the right choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
It's a gift that seems to be suitable!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
Nothing to complain about, pleasant pipe and compliant delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2021
will appreciates if shipping fee is lower in near future
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2021
Good pipe
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2021
Very pleased the delivery was fast, the pipes are as per the images. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2021
nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2021
all good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2021
For this last order of two pipes, I had requested that it be delivered starting from August 15, being abroad until that date. Small 'administrative hiccup'. My order was sent by post, but not delivered.
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