Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/09/2018
disappointed
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/09/2018
No comments, due to my opinion on the non-respect of the order.
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Response from La Pipe Rit
Hello Sir, following our telephone exchange, we confirm that 'Dunhill' changed its name in 2017 to become 'The White Spot'. This tobacco pouch therefore does not have a Dunhill logo. However, the quality and attention to detail remain the same as the items are still crafted in the same workshops. As agreed, if this tobacco pouch does not suit you, you can of course return it for a refund of your order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2018
Products conform to their descriptions
Fast and surprise-free order processing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2018
Nice wooden box
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2018
Product conforms to the order placed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2018
For some manufacturers presented, the choice deserves to be superior
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2018
too early for a definitive review.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2018
Serious site. It's just hard to get a precise idea of the pipe until you have it in hand! See my comment on the bent nature pipe PN3? that I attach below.
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Response from La Pipe Rit
Hello Sir, thank you for taking the time to leave us your feedback. We try to describe our products as best as possible, taking care to indicate the characteristics and dimensions of each pipe. If needed, however, do not hesitate to contact us (whether by email or phone), we will be happy to advise you and provide you with all the additional information you need.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/09/2018
Good serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2018
Very well made with good advice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2018
Well-made site, even if the choice is a bit limited (I was looking for a specific model from Chacom that I couldn't find)
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Response from La Pipe Rit
Hello Sir, we try to offer a wide range of Chacom pipes on www.pipe.fr. However, if you cannot find a particular model on the site, we can order it and get it in less than 24 hours. Do not hesitate to contact us by email or directly by phone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2018
rich and easy to access.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2018
What beautiful items for us pipe smokers, only my budget prevents me from making 'splurges'... Otherwise, I allowed myself to publish your blog on my FBook page and share it with my twenty former FFA (French Forces in Germany). Best regards, Michel, former employee in the 'photo' trade.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
Nothing to say as usual
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/08/2018
the pipe itself is perfect but the package arrived damaged and the gift wrap unusable. Had to redo a gift wrap but the label from your store could not be recovered. Too bad. But it's the fault of 'chronopost'!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2018
Fast reception and good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2018
Well presented and it is very easy to make a choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2018
A small oversight on my second order. I reported it by email and received the missing item a few days later. Good job!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2018
Varied choice and fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/08/2018
Good, but not enough foreign brands represented, and not enough choice in French brands: paradox, a Danish site offers much more choice for the CHACOM brand!
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Response from La Pipe Rit
Hello Sir, we try to offer a wide range of Chacom pipes on www.pipe.fr. However, if you do not find a particular model on the site, we can order it and obtain it in less than 24 hours. Do not hesitate to contact us by email or directly by phone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2018
quality pipe maintenance product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2018
very good..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2018
Order received quickly and in good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2018
good fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2018
Very good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2018
Thank you for the speed but I had indicated a delivery address different from that of the check, fortunately I passed by my home otherwise I would have had to wait until the end of the holidays to retrieve my pipe!!! Regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2018
Site putting too much emphasis on very expensive pipes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2018
N/A
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/07/2018
Shipping, packaging, speed ... perfect; however, unfortunately, the item received does not match the description made; after all, it is indeed to buy the item described on the site that one places an order, the service being necessary for the conclusion of the purchase.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/07/2018
Misleading photos, the product I ordered does not match the presentation photo on the site.
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Response from La Pipe Rit
Hello,
indeed, we made a mistake with the photos, the finish being different from that shown in the first photos. We have made the necessary changes and the photos are now of the correct model. Best regards. Claire Mermet.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2018
Different model between my order of 07/09/2017 and 03/07/2018. Pipe slightly longer and wider and thicker mouthpiece, a bit disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
Slow response to a costly item with a hidden defect that makes the pipe unsmokable. I really didn't expect to have to consider asserting my customer rights through legal means from them.
Otherwise, attentive, fast, and careful service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
N/A
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2018
I had not received a receipt for the payment of my order during my visit to the store. I had noticed a problem in your disfavor and immediately reported it by email. Everything has returned to normal: payment of the outstanding balance and detailed receipt.
Best regards. W. Staehli
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
The site is well designed and pleasant to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2018
Excellent service, except for the current review system which is annoying to use :-)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2018
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2018
A huge selection and reasonable prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2018
Fast delivery and in accordance with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2018
smoking
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