Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2018
Well-made site, serious and efficient. Perfect delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2018
service and quality of products, too bad that a higher quality one causes a price increase, but excellence comes at a cost
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/05/2018
the site is perfect but I still haven't received my package.
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Response from La Pipe Rit
Hello Sir. Thank you for taking the time to leave us your feedback regarding your shopping experience on www.pipe.fr. Regarding your order, the Post tracking indicates that the package is currently undergoing customs clearance in Madagascar. You should receive it within a few days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2018
It's my favorite supplier.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2018
Fast and well-packaged delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2018
NO COMMENT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2018
Very good site. The only downside is that we cannot find the spare parts that need to be ordered by mail (balls for pipe supports for example)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2018
Excellent site, EXCEPT for one point: my favorite brand, and the best brand, BUTZ-CHOQUIN is underrepresented: not enough BUTZ-CHOQUIN offered!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/05/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2018
a bit unfortunate that you don't ask if we have any problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2018
Product conforms to the order, fast and careful delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2018
lacking technical features
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2018
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2018
I have been using this site for several years and I have never been disappointed, noticing successive improvements over time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/04/2018
good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/04/2018
The diameter of the pipe is slightly too large, so the filter is rather ineffective and I have tried several brands of filters.
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Response from La Pipe Rit
Hello, thank you for this comment. You are right, the tenon (the part that holds the filter and fits into the briar stem) is different from one brand to another. On French pipes, there is often a slight gap between the tenon and the filter. There is very little space, so the smoke is still filtered, but it is not perfect. We are currently reviewing our tenons so that all future Eole and St Claude pipes on our site are equipped with a more efficient system. Best regards, CMM
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2018
Very good site, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2018
Excellent. Lack of variety for tobacco.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2018
More complicated to handle than a normal open bowl pipe
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/04/2018
correct normal like a site that wants to be commercial and welcoming.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2018
Very nice product very well packaged careful and serious work!!! Bravo.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2018
Precise serious no worries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2018
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2018
very informative
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2018
very good. serious. reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2018
Overall I am quite satisfied with the site, the presentation of the pipes with enlarging photos from several angles gives a good image of the object.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2018
Simple order. Delivery as expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2018
Top. Never disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2018
good, but could be improved in product search
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/03/2018
I ordered a pipe and I had to inquire whether I should use filters or not!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2018
The site is very pleasant to browse because it is clear. But it is not precise enough in the description of the products.
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Response from La Pipe Rit
Hello, thank you for taking the time to leave us your feedback. We try to describe our products as best as possible, taking care to indicate in particular the characteristics and dimensions of each pipe. If needed, however, do not hesitate to contact us (whether by email or phone), we will be happy to advise you and provide you with all the additional information you need.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2018
Serious. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2018
serious
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2018
Good. However, the photo of the pipe on your site does not match the reality we expected when receiving it, particularly regarding the size.
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Response from La Pipe Rit
Hello, thank you for taking the time to leave us your feedback. You are right, it is difficult to realize the actual size of a pipe from photos. That is why, for each item, we specify the dimensions in the 'Characteristics' section (length, height, as well as depth and inner diameter of the bowl). If in doubt, do not hesitate to contact us, we can guide you in your future choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2018
El sitio debería tener la posibilidad de crear listas de deseos, para guardar productos para después.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2018
Delivery times a bit longer than announced but very good site and very nice choice with a very complete presentation text.
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2018
practical, simple, fast, no difficulty in filling out the forms
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2018
all ok, no delay
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2018
disappointing after-sales service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2018
It is a very good site.
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