English 
A
Rating: 4 out of 5
Pleasant site with useful information.
Translated reviews
Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
Summary of reviews
The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very efficient.
Translated reviews
A
Rating: 4 out of 5
Very good product, fast delivery. Thank you
Translated reviews
A
Rating: 3 out of 5
Very good reception and good follow-up of the order. However, I did not receive the product I ordered, namely a Dunhill tobacco pouch. I received a The White Spot tobacco pouch??
Translated reviews
Response from La Pipe Rit
Hello, Thank you for your message. The Pipe and pipe accessories division of Dunhill has left the Dunhill group to become an independent entity, this happened quite abruptly in November 2017 and surprised many Dunhill retailers and customers. The items that were branded Dunhill are now marketed under the name 'Alfred Dunhill's The White Spot' which is shortened to 'The White Spot'. Despite the name change, the manufacturing standards and the quality of the materials remain the same. Naturally, if you do not wish to keep the tobacco pouch, we will refund you in full. A return slip was sent to you by email on 13/12. We remain at your disposal if you would like more information. Best regards, The pipe.fr team
A
Rating: 4 out of 5
Nothing to complain about. Just the reception was a bit long, but it coincided with the first snowy episodes. No, I am satisfied. :)
Translated reviews
A
Rating: 4 out of 5
good
Translated reviews
A
Rating: 4 out of 5
A lot of choices.
Translated reviews
A
Rating: 4 out of 5
better than last time when the pipe deteriorated after 3 months
Translated reviews
A
Rating: 3 out of 5
Interesting site. But disappointed by this pipe of the month because the bowl is too small, the pipe lasts 17 minutes, which is very short. I will not buy from this site again...
Translated reviews
Response from La Pipe Rit
Hello, thank you for taking the time to share your opinion with us. The dimensions of the bowl of each pipe are indicated in the description. The pipe of the month of November has a bowl of 16mm by 39mm, which corresponds to a medium-sized bowl. Many parameters come into play regarding the smoking duration, the quantity and humidity of the tobacco, the draw of the pipe, the smoker's draw, the presence or absence of a filter at the time of smoking. Therefore, it is impossible to indicate an 'estimated duration' of smoking. Best regards. The team at pipe.fr
A
Rating: 4 out of 5
very good after-sales service, average product quality
Translated reviews
A
Rating: 4 out of 5
Very well organized
Translated reviews
A
Rating: 4 out of 5
Good, no problems to report
Translated reviews
A
Rating: 4 out of 5
Very good. But when you buy a pipe for nearly 400€, you expect a little extra in the package, even just a dozen pipe cleaners for example...
Translated reviews
A
Rating: 1 out of 5
I paid 18 euros to receive my order in 24 hours and I received it 5 days later. Scandalous. I also request a full refund by mail. I complained by phone to you and I did not feel the slightest diligence to satisfy me.....
Translated reviews
Response from La Pipe Rit
Hello, we completely understand your disappointment and we are sorry that your experience on www.pipe.fr was disappointing. The entirety of the shipping costs has been refunded today. The Chronopost services have been notified to explain the reasons behind this delivery delay, unfortunately we have not yet received a response from them to this day. Best regards, the team at www.pipe.fr
A
Rating: 4 out of 5
Very good site
Translated reviews
A
Rating: 4 out of 5
Without. Anomaly
Translated reviews
A
Rating: 4 out of 5
Clarity and ease of navigation on the site
Translated reviews
A
Rating: 4 out of 5
Very practical and complete for pipe smokers
Translated reviews
A
Rating: 4 out of 5
Perfect, the shipment was super fast and the quality of the product completely meets my expectations.
Translated reviews
A
Rating: 4 out of 5
very professional but a lack of technical details and sometimes accessory choices. the descriptions of the pipes are also too similar. However, the site remains excellent
Translated reviews
A
Rating: 4 out of 5
no comment
Translated reviews
A
Rating: 4 out of 5
The last delivery was faster than I had hoped which allowed me to make a highly appreciated birthday gift. Package perfectly prepared, products in accordance and of quality, no surprises upon receipt, except for good surprises... Appreciated commercial gesture at its true value, thank you ^^) Good continuation.
Translated reviews
A
Rating: 4 out of 5
very good except that a little commercial spirit wouldn't hurt and I didn't find any! had to buy a second pipe because the first one was not to my liking (due to a lack of information on the site), I didn't get the slightest little commercial gesture for my second purchase! too bad!
Translated reviews
A
Rating: 4 out of 5
Fast and serious.
Too bad to have shipping costs for an order over 130€...
Translated reviews
Too bad to have shipping costs for an order over 130€...
A
Rating: 4 out of 5
Neatly packaged, quick reception, products conforming to the order. Everything is fine.
Translated reviews
A
Rating: 4 out of 5
Fast shipping and compliant with the order, great choice of quality pipes and accessories.
Translated reviews
A
Rating: 3 out of 5
Fast and efficient, small downside on the delivery price which is €5 even for a single small item.
Translated reviews
A
Rating: 4 out of 5
No problem
Translated reviews
A
Rating: 4 out of 5
Good. Good advice. Efficient customer service and a wide range of choices. Which is not the case with some local retailers.
Translated reviews
A
Rating: 4 out of 5
as usual good material ordered on time
Translated reviews
A
Rating: 4 out of 5
Quality, simplicity, efficiency, thank you
Translated reviews
A
Rating: 3 out of 5
a few small defects at the mouth but not a big deal, thank you
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 3 out of 5
Incorrect delivery and no response to my complaint email
Translated reviews
A
Rating: 4 out of 5
Everything is in accordance with the order, delivery times respected. What more can I say?
Translated reviews
A
Rating: 4 out of 5
Efficient and reliable
Great choice
Translated reviews
Great choice
A
Rating: 4 out of 5
excellent, fast delivery
Translated reviews
A
Rating: 3 out of 5
Good products
Not all references
Lack of originality
Translated reviews
Not all references
Lack of originality
Response from La Pipe Rit
Thank you for taking the time to share your feedback.
With over 1000 items available and almost 3000 existing references, we offer a wide range of pipes and accessories. If unfortunately you are looking for models that you cannot find on our site, do not hesitate to contact us by email or phone. Our proximity to many suppliers allows us to discover treasures!
Best regards, Philippe from pipe.fr
With over 1000 items available and almost 3000 existing references, we offer a wide range of pipes and accessories. If unfortunately you are looking for models that you cannot find on our site, do not hesitate to contact us by email or phone. Our proximity to many suppliers allows us to discover treasures!
Best regards, Philippe from pipe.fr
A
Rating: 4 out of 5
very satisfied
Translated reviews
A
Rating: 4 out of 5
Simple to use site.
Translated reviews