The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
The products arrived as agreed. Very well packaged.
They are very nice cases. I recommend 100%.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2021
Orders are always sent with great care and the site is very pleasant and easy to consult. Great after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2021
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
Package received quickly, packaging without flaws and merchandise well protected. Interesting prices. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2021
Perfect, as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2021
It's very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2021
very simple access site, orders delivered quickly, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
Really nothing to complain about this site pipe.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2021
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
perfect and fast delivery, I recommend the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2021
Speed, careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
Perfect!
Great responsiveness to my questions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
Perfect thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
Fast shipping and on
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2021
Order without problems
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/07/2021
On the preparation of the order and the quality of the product, no complaints. However, the photo on the site suggested a white or cream-colored pipe, it is actually gray, which seems related to the lighting of the photograph. I was a bit disappointed upon unpacking, I admit.
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Response from La Pipe Rit
Hello and thank you for taking the time to give us your feedback following your online order. We do try to photograph our pipes with the best possible quality, but it is indeed difficult to achieve a rendering that perfectly matches the reality of the product once in hand. Besides the photos, it is also indicated in the descriptive text that this Vauen pipe has a lacquered finish (metallic gray). If this does not fully meet your expectations, it is always possible to return the item in its original packaging for an exchange or refund. For this, we invite you to contact our services directly by email (contact[at]pipe.fr) to know all the necessary procedures for this return.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2021
I am eagerly awaiting the new collection of colored pipes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2021
I am delighted with my purchase, serious company, quality product, well packaged, very fast shipping. Lots of usage advice, it seems that the seller wants the product to last as long as possible, unlike planned obsolescence!!! It changes from cheaper products whose quality is far from the specifications. In short, I will not change suppliers anymore. Since you ask for my opinion, then put 10 or 15€ more to buy your products here, you certainly won't regret it. I recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
compliant with what is announced on the site. Delivery time respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2021
First experience for me as a pipe smoker. A novice in the matter, all the advice found on the site (choice of pipe, use, maintenance...) allowed me to choose calmly (bruyère pipe on the site then sea foam pipe directly in the store). I recommend both the site and the store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2021
Everything is perfect from A to Z, thank you I will come back!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
Hello very happy with my delivery upon unpacking, so much joy, thank you again. Swaelens
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
Compliant and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Good navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Very user-friendly site, great choice and especially this is the second time I have placed an order and nothing to complain about the care taken with the package, the merchandise is very well protected and the shipping is super fast (I know what I'm talking about ordering from a .fr site while being in Switzerland is not a guarantee of speed). My tobacco seller is going to be mad at me but I might often come here before going to his store.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2021
A bit long delay (more than 6 weeks) and costly repair (50% of the price of the pipe). Regards
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Response from La Pipe Rit
Hello and thank you for your feedback regarding your pipe whose broken stem needed to be replaced. Upon receipt, we immediately forwarded it to our pipemaker located near our shop in Saint-Claude. Furthermore, we took care to inform you by email that the delay would be a minimum of 4 weeks. However, you are right, the workshop has been very delayed lately due to the summer holiday period and a significant number of requests to process. We apologize for this and hope that you are once again fully enjoying your briar pipe.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2021
Defect on the varnished pipe part after eight days
Lack of quality!!!!
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Response from La Pipe Rit
Hello and thank you for taking the time to share your feedback through the Avis-Vérifiés platform. We are sorry to hear that the pipe you recently purchased does not meet your expectations. In order to fully understand the issue encountered, our team will need more information. Therefore, we will contact you immediately by email. We invite you to read this message and continue the exchange directly with our specialist in charge of your file.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
In accordance with the description super quality product pleasant to smoke good value for money recommended for beginners.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2021
All good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Very good pipe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2021
Very user-friendly site, choice of pipes, and very useful descriptions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
QUALITY PRODUCTS AND SERVICES.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
Very good site quality products fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
Pipe ordered on Wednesday evening and delivered on Saturday.
Fast delivery. Reading pipe and products delivered in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
Everything is OK Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
Fast delivery (a few days), in accordance with the product description and well packaged, I recommend without restriction!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2021
Fast shipping, interesting payment in 3 installments by check, careful packaging. Highly recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Still as efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Great site! Lots of choices, very responsive customer service!
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