Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 876 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Thank you for the fast service and well-protected products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Excellent contact and very good advice, thanks to Claire for her support, what a joy to open the package and find quality items, sublime collection!!. For the little story, my father just gave me his which comes from Saint Claude 25 years after his purchase, which made me want to buy mine! My son will have both, with the engraving of my initials under the pipe, what a pride to pass on a French know-how in our family. Think about it, it will certainly please!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
Very satisfying
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Very happy with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
Always very fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
Perfect.
Delivery received on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
Nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
very fast delivery.
beautiful pipe suitable for beginners like me
A real pleasure
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
I am very satisfied with the ordering process, the speed of delivery, and the product itself.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
Very good site
Ultra fast delivery and product in accordance with the specifications announced on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Site okay.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2020
Nothing to say about the ordered pipe, excellent pipe. Delivery on time, it's perfect. However, I think that Piperit could improve its service by offering free delivery because adding ten euros for delivery when you have a cart over 200€ well let's say a commercial gesture wouldn't hurt.
Moreover, I would have ordered much more if the 3x or 4x interest-free service was offered by the site like many other sites.
So Piperit is very serious but lacks services that could lead to more sales and especially to larger average baskets..
A good listener!
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Response from La Pipe Rit
Hello and thank you very much for taking the time to send us this message. The various improvement suggestions mentioned in your comment are very interesting as they could significantly improve our services. Our team will study all this in order to implement appropriate solutions on the website. We thank you for your recent order placed on our online store www.pipe.fr and we wish you much pleasure in smoking your new Lord of the Rings pipe.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2020
A purchase of €350 shipping costs at the customer's expense. A return of the pipe for a defect and the costs again for the customer. The after-sales service is perfect with no problem for the exchange of the pipe. I will recommend.
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Response from La Pipe Rit
Hello and thank you for taking the time to leave your feedback through the Verified Reviews platform. As indicated in our previous exchanges, it is indeed possible to return your pipe if it does not perfectly meet your expectations. Upon receipt, our team will analyze the small defect mentioned and we will certainly send you another model that we will select with the utmost care. Please feel free to contact us directly by email or phone if you need further information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
Product with accuracy
Good value for money '
Followed and efficient delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
Everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
Excellent service. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
very good no problem as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
I recommend, item shipped quickly and well packaged. The site is well done, I had no surprises.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
I am very satisfied with the site, the items. I do not hesitate to talk about it around me and when I want to make gifts I will not hesitate to contact you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Very quick delivery, it was for a gift, the person is very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Very easy and pleasant navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Very happy with the site, there is a choice and I had the opportunity to speak with very pleasant and helpful staff on the phone, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2020
Perfect thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2020
perfect nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
order received well and quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2020
Product of very good quality-price ratio and light as desired
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Respect for the order and the deadline. Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Very simple navigation and very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Congratulations to the Master Pipemakers who have finally found an easy and effective way to clean pipes now equipped with a de-nicotinizer; the PIPES OF St. Claude are the best.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Very good quality products corresponding to what is on the site. Responsiveness, seriousness, attentive. I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Excellent, I totally recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2020
perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Ordered immediately, received immediately! Impeccable packaging to receive the precious pipe!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2020
as always, it's impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
The order was processed quickly and the delivery impeccable! Very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2020
Can't wait to order from you!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2020
Fast shipping. Product matching my choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2020
everything is good, arrived on time as planned... no problem...
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