Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 874 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
Piperie is a hassle-free online store. The selection is impressive and deliveries are very fast.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2019
The pipe received is not the one ordered! And yet the hoped-for, awaited one is clearly listed on the order form and even on the invoice... A mistake for sure... But the after-sales service is really not up to par! What a shame... I strongly advise against!
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Response from La Pipe Rit
Hello Sir, thank you for taking the time to give us your feedback regarding your order. We are sorry for this unusual error made during shipment. As indicated by email, we will be able to proceed with the exchange of the Butz-Choquin pipe. Also, since you are a loyal customer, we have set you up with a 20% discount to be used on your next order on www.pipe.fr.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
Perfect, fast delivery and well-packaged parcel
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2019
It's a shame that the site does not recognize overseas addresses and therefore no shipping costs accordingly. Especially since Saint Claude in Guadeloupe is prone to confusion.
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Response from La Pipe Rit
Hello Madam, thank you for taking the time to leave us your feedback regarding your shopping experience. It is indeed possible to have your order delivered directly to Guadeloupe (but also anywhere in the overseas territories). Once your address is entered on the website, the shipping costs are automatically recalculated. If you encounter any difficulties during your next order on www.pipe.fr, do not hesitate to contact us, whether by email or directly by phone, so that we can assist you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
Superb very beautiful pipe, I am never disappointed with the site la pipe.fr. I recommend the site to all pipe smokers and beginners who want to start smoking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2019
Very good package delivered on time, very correct packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2019
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
Very good site and full of good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2019
The documentation included with the product upon shipment is very valuable and seems more complete than on the site. The pipe is true to the photos on the site. This is very useful for future purchases.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2019
Very complete, very clear, very pleasant and very reliable. Impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
Impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2019
Order delivered very quickly, well packaged, nothing to say!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2019
Clear, precise, complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2019
Very interesting site as it is rich in all kinds of information, I have already ordered many pipes and am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
Pleasant, professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
I don't know what to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
Very good shipping times. Easy site. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
still very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
The site and service are excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
Very satisfied, as usual!!!! affordable products, good quality, and especially a delivery that is more than fast and very well presented!!! thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
Very serious and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
product meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
Serious and competent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
Perfect,
Quick and careful
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/01/2019
Very low quality pipe showing several dents and a wax that lasted only a few hours. My complaint to Pipe rit received a courteous but off-topic response, kind of bureaucratic. For me, it's over for this shop.
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Response from La Pipe Rit
Hello Sir, thank you for taking the time to leave us your opinion about this waxed briar pipe. As indicated in our previous exchanges, we advise against putting water on the wood for cleaning this pipe. Water damages the finish when the briar has a waxed finish. We recommend using a specific wax suitable for pipe maintenance.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
Excellent
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2019
Average
Products delivered with very low discounts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
Very clear and complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
serious, quick, and a wide choice at all prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
A variety of choices, a good quality-price ratio, and promotions. A site I consult regularly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
product conforms to the description, careful and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
Great joke and very practical!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
very good, customer for 3 years
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2018
Excellent service
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