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Rating: 4 out of 5
Easy to navigate
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 964 published reviews
Summary of reviews
La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
The Dunhill Cumberland pipe!!! I had taken my double decimeter to avoid surprises regarding the size of the pipe.. What can I say except that it's DUNHILL!! Even a Morel stone does not give me as much pleasure to smoke as a Dunhill!!! It may be a shame for all the others!! But Dunhill is incomparable!!! In any case, that's my opinion.
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Rating: 4 out of 5
Nothing to report RECOMMENDED
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Rating: 4 out of 5
Everything is OK
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Rating: 4 out of 5
Order conforms
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Rating: 4 out of 5
Pipe well conforming to the description; very good value for money, excellent commercial spirit since, not being able to obtain an ANNI discount, it was granted to me as soon as requested during the order. Finally, fast shipping. Overall satisfaction therefore. Thank you
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Rating: 4 out of 5
Very good site.
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Rating: 4 out of 5
The pipe heats up a lot compared to the previous one, which burned.
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Rating: 4 out of 5
Excellent assortment of pipes. Fast delivery.
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Rating: 4 out of 5
Top site, top delivery, top product, very happy with my purchase
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Rating: 4 out of 5
Very serious site
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Rating: 4 out of 5
The smoker liked the gifted pipe, overall: design, weight, color, and paper filters. It is with moderate use (I hope!) that it will be interesting to question him again in some time. Value for money, therefore, OK for me, the buyer.
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Rating: 1 out of 5
I regret that you did not respect my order!
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Response from La Pipe Rit
Hello and thank you for taking the time to write to us through the Avis-Vérifiés platform. Following your initial request by email, our team took the time to order (especially for you) several specific items from the Falcon brand. To fully understand the meaning of your comment, to speak directly and find a solution, we will contact you directly by phone at the beginning of next week.
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Rating: 4 out of 5
The site is very good, the speed of response and delivery. However, a small disappointment regarding the quality of the VAUEN pipe. This is not the fault of the site.
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Rating: 4 out of 5
Everything impeccable. Product, deadline and delivery.
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Rating: 4 out of 5
It's a shame that for small orders (caterpillars and filters) the shipping costs are significant compared to the price of the items…
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Service really to recommend!
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Rating: 4 out of 5
Good product
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Rating: 4 out of 5
correct product
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Rating: 1 out of 5
I haven't received anything for 20 days
Response from La Pipe Rit
Good morning and thank you for taking the time to write this comment. As indicated on our website, some specific products (such as gas bottles) are subject to strict restrictions on airline transportation. As your shipping address is in Ireland, your package will most likely be either shipped to you by boat or returned to us. For these reasons, it is quite normal that your package has not yet reached you. We also confirm that your order made on our online store on 22/12/2021 was shipped the same day (which is extremely fast!). It is then necessary to wait while the transporters handle the delivery. Our team remains at your disposal by email if you need further information.
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
order arrived on time without problems
even though I had difficulties paying with the credit card
I had to resort to a bank transfer which takes longer
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even though I had difficulties paying with the credit card
I had to resort to a bank transfer which takes longer
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Rating: 4 out of 5
Hello I have received my cleaning kit I am satisfied with the product I recommend
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Rating: 4 out of 5
GOOD QUALITY PURCHASE
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Rating: 4 out of 5
Very good.
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Rating: 4 out of 5
The site could be improved with dimensions information
Response from La Pipe Rit
Good morning and thank you for your feedback after your purchase on our online store. On our website, we always specify the dimensions of the articles in the "Characteristics" insert - as it is indeed difficult to realize the size of a product only on pictures. If you need additional information for your next order, do not hesitate to contact our team (either by email or phone), we will be able to provide you with all the information you need and guide you in your future choices.
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Rating: 4 out of 5
Big problem with the post, a lot of delay, I had requested Cumberland and you sent acrylic, the work seems well done
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Rating: 4 out of 5
Shipping costs a bit high
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Rating: 4 out of 5
Site quite intuitive, easy to use.
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Rating: 4 out of 5
Good transaction: Item conforms to the order and fast delivery.
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Rating: 4 out of 5
Almost perfect. Deadlines respected, quality of products and service
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Rating: 1 out of 5
I did not receive the package as promised on the indicated date. Calling Colissimo is a serious mistake. It seems they delivered to another address to someone else.
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Response from La Pipe Rit
Hello and thank you for your feedback regarding your order placed on our online store. Your purchase validated on 20/12 was shipped from our premises the next morning (that is to say on 21/12/2021). From that moment on, your package was handed over to La Poste for delivery. Following your message informing us of its non-receipt, we immediately alerted Colissimo so that postal agents could quickly take the necessary actions. Unfortunately, the investigation conducted by the delivery services concluded that this package was lost. Therefore, as indicated in our previous email response, our team immediately proceeded to refund your order. Please do not hesitate to contact us again if you need further information.
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Rating: 2 out of 5
As I told you, the pipe is great but I would have liked to have a case worthy of a Pierre Morel instead of a simple cardboard box!!! Very disappointed!!
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Response from La Pipe Rit
Hello and thank you very much for your feedback. We are delighted to learn that your new pipe brings you complete satisfaction. Since 1999, we have indeed been very happy to offer Pierre Morel's creations in our shop. Like many artisans, Mr. Pierre Morel prefers to devote all his time and energy to the quality of manufacturing his pipes (rather than their presentation as the latter obviously has no impact on the quality of smoking). On www.pipe.fr, we can particularly advise you on leather cases that will allow you to store and transport your pipe. Do not hesitate to contact our team if you need advice on choosing the appropriate storage pouch.
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Fast delivery and product as described
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Rating: 4 out of 5
Difficult to judge exactly what the proposed pipes correspond to based on the mentioned dimensions. The ordered pipe is smaller than I thought. But the order and delivery went smoothly
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Rating: 4 out of 5
A good online sales service
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Rating: 4 out of 5
I would have hoped for free shipping at this price level...
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Rating: 4 out of 5
Navigation is easy, delivery is fast and products are of good quality
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