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Rating: 4 out of 5
Nothing to say, fast delivery within the deadlines, it's perfect
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 964 published reviews
Summary of reviews
La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Items conform to the order. Everything was carefully packaged with paper and polystyrene peanuts. Top notch.
It's a shame you don't ship tobacco so that everything arrives at home ready to use. With the lockdown, it's complicated to find a good tobacco shop.
Can't wait to try my pipe.
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It's a shame you don't ship tobacco so that everything arrives at home ready to use. With the lockdown, it's complicated to find a good tobacco shop.
Can't wait to try my pipe.
Response from La Pipe Rit
Hello, thank you for your encouraging message! To respond to your comment, we do not sell tobacco as it is reserved exclusively for tobacconists. Moreover, in France, it is prohibited to sell tobacco via the Internet. You must therefore go to a tobacco shop to find your happiness. We also wish you much pleasure in smoking your new 9 mm pipe!
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Rating: 4 out of 5
Fast shipping (considering I am in Switzerland), minor issue with the acrylic of the pipe which has a very slight scratch
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Rating: 4 out of 5
top.
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A
Rating: 4 out of 5
Pleasant to smoke
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Rating: 4 out of 5
The pipe is too big. I made a mistake in my order. Thank you
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Response from La Pipe Rit
Hello, thank you for taking the time to leave us your feedback regarding this pipe from Saint-Claude. We always specify the dimensions of the items in the 'Characteristics' section because it is indeed difficult to realize the size of a pipe solely from photos. If this one does not suit you (and it is still new and not smoked), it is indeed possible to proceed with an exchange or a refund. In this case, we invite you to contact us directly by email to know all the return procedures.
A
Rating: 4 out of 5
Very good choice. Fast shipping. Shipping costs to be reviewed as a bit expensive.
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Rating: 4 out of 5
clear site and well stocked with various items and advice.
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Rating: 4 out of 5
Serious site, fast delivery despite the current situation.
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Rating: 4 out of 5
Good .... However, I miss a bit of description .... "History" on the making of the object that I would like ... more "personal" .... a bit of SENSuality for heaven's sake! ;-)
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Rating: 4 out of 5
Nothing to say about the order, it was Perfect...
However, the gift offered with the code was not in the package ...
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However, the gift offered with the code was not in the package ...
A
Rating: 4 out of 5
a small welcome gift would have been nice.
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Rating: 4 out of 5
Pleasant and friendly site, very good products, impeccable delivery and on time.
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Rating: 4 out of 5
4 stars because: the link to Colissimo indicates that the package is being prepared by the sender... While it is already at my home. The link to Bpost (Belgian post) is invalid.
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Rating: 4 out of 5
Great site! Very good communication.. Satisfactory purchase but a more precise description of the products would be better and would avoid small disappointments (the BC box nonexistent and yet announced). But I rate my experience as very positive. Thank you.
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Rating: 4 out of 5
Good site
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Rating: 4 out of 5
Satisfied with my order
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A
Rating: 4 out of 5
some scratches should be reported on both pipes
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Rating: 4 out of 5
Speed confirmed, from order to delivery.
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A
Rating: 4 out of 5
Very good site, no worries.
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A
Rating: 4 out of 5
Very good advice
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A
Rating: 4 out of 5
As a loyal customer, I am very happy with Pipe Rit, for the quality of these pipes, the products it offers, and the speed of shipping my order.
May it continue!!! And thank you to the team!
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May it continue!!! And thank you to the team!
A
Rating: 4 out of 5
good, However, the free pipe cleaner that was offered was missing
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A
Rating: 4 out of 5
Pleasant and easy site
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A
Rating: 4 out of 5
Clear and well-stocked site (you should find what you are looking for and even more...) Order delivered on time; products conform to descriptions and respected by the quality of the packaging.
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Rating: 4 out of 5
I was looking for a pipe with a metal filter pierced all the way through. I thought I saw the desired model in the photo. And that was not the case... too bad because the pipe is of good quality and suits me well.
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Response from La Pipe Rit
Hello and thank you for your comment regarding this Jeantet pipe. For your future orders, do not hesitate to contact us (whether by email or directly by phone) if you have any doubts about a particular item. We are checking the filter system on the model you selected and if necessary, we will find you another model from our stock of Sanclaud pipes.
A
Rating: 4 out of 5
good purchase
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Rating: 4 out of 5
Fast delivery. Product not quite as ordered but OK
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Rating: 4 out of 5
Efficient service, order as described.
Fast shipping.
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Fast shipping.
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Rating: 4 out of 5
I haven't received it yet, delivery problem. I hope it will be resolved soon. This is the first time since I started ordering. Very disappointed because I don't have it for my husband's birthday.
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Response from La Pipe Rit
Hello and thank you for your comment following your last order placed on our site. Your package was indeed returned to us due to a delivery problem with the carrier. As agreed during our previous email exchanges, a new shipment has been made so that you can receive this package at your home in Belgium. Since then, we have received your confirmation of receipt and we thank you for it. We look forward to seeing you again on www.pipe.fr
A
Rating: 4 out of 5
Order, navigation, delivery: everything is ok. The only unpleasant point: not often new products, whether for French or foreign pipes...
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Rating: 4 out of 5
Very fast registration and delivery in good conditions.
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Rating: 4 out of 5
The site is well designed, fast delivery.
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Rating: 4 out of 5
Very satisfactory service, just a note about the plastic items in the packages, you could do better as it's not very ecological.
Very good site, delivered on time.
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Very good site, delivered on time.
Response from La Pipe Rit
Hello and thank you very much for your feedback regarding your order. Your comment is very relevant. We are currently studying the issue with our various suppliers to improve this point. See you soon on www.pipe.fr or in our pipe shop in Saint-Claude!
A
Rating: 4 out of 5
Items received on time as expected.
I recommend.
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I recommend.
A
Rating: 4 out of 5
FAST SHIPPING, CONVINCING PACKAGING, VERY GOOD OVERALL
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Rating: 4 out of 5
It's always difficult to choose a pipe, especially online, but the descriptions are precise; however, somewhere choosing a pipe without seeing it is a heresy, but for starters, it's quite practical, good to know.
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Rating: 4 out of 5
Very good serious site with knowledgeable people, always fast in processing orders. Never disappointed, except if you want engraving, it's better to call them than to leave an email because sending is faster than reading an email.
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Rating: 4 out of 5
Very nice pipe with a deep bowl that works very well. However, it was not specified on the site which one was pre-cured. The rest of the set is in accordance with the announcement.
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Response from La Pipe Rit
Hello and thank you for sharing your opinion regarding your new pipe (master pipemaker kit). It is necessary to cure it even if it is already pre-cured. Indeed, curing is essential on a new pipe as it protects the wood from heat. For this, we recommend putting little tobacco on the first 10 pipes and then gradually increasing the tobacco dose to create a uniform protective layer throughout the chamber. Do not hesitate to contact us by email or phone, our small team can provide you with valuable advice!
A
Rating: 4 out of 5
Fast shipping, well-made site, advice, and quality... A bit expensive though
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