The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
I paid 18 euros to receive my order in 24 hours and I received it 5 days later. Scandalous. I also request a full refund by mail. I complained by phone to you and I did not feel the slightest diligence to satisfy me.....
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Response from La Pipe Rit
Hello, we completely understand your disappointment and we are sorry that your experience on www.pipe.fr was disappointing. The entirety of the shipping costs has been refunded today. The Chronopost services have been notified to explain the reasons behind this delivery delay, unfortunately we have not yet received a response from them to this day. Best regards, the team at www.pipe.fr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2017
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2017
Without. Anomaly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2017
Clarity and ease of navigation on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2017
Very practical and complete for pipe smokers
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2017
Perfect, the shipment was super fast and the quality of the product completely meets my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2017
very professional but a lack of technical details and sometimes accessory choices. the descriptions of the pipes are also too similar. However, the site remains excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2017
no comment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2017
The last delivery was faster than I had hoped which allowed me to make a highly appreciated birthday gift. Package perfectly prepared, products in accordance and of quality, no surprises upon receipt, except for good surprises... Appreciated commercial gesture at its true value, thank you ^^) Good continuation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2017
very good except that a little commercial spirit wouldn't hurt and I didn't find any! had to buy a second pipe because the first one was not to my liking (due to a lack of information on the site), I didn't get the slightest little commercial gesture for my second purchase! too bad!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2017
Fast and serious.
Too bad to have shipping costs for an order over 130€...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2017
Neatly packaged, quick reception, products conforming to the order. Everything is fine.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2017
Fast shipping and compliant with the order, great choice of quality pipes and accessories.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2017
No problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2017
Good. Good advice. Efficient customer service and a wide range of choices. Which is not the case with some local retailers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2017
as usual good material ordered on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2017
Quality, simplicity, efficiency, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2017
Everything is in accordance with the order, delivery times respected. What more can I say?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2017
Efficient and reliable
Great choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
excellent, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2017
very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2017
Simple to use site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2017
I easily find the item I am looking for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2017
Practical and clear.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2017
very good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2017
Very clear with good ergonomics.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2017
Fast and without surprises.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2017
In my opinion, the only thing missing from your site is the indication of the outer diameter of the bowl.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2017
fast shipping and well-protected package!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2017
Good site, clear.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2017
9/10
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/06/2017
Sorry, No comments!!! La pipe rit....useless
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Response from La Pipe Rit
Hello,
as proposed in our previous exchanges, you can return the new pipe to us. We will proceed with the refund immediately upon receipt.
Furthermore, we will send you several metal filters to replace the one that does not stay in place.
Best regards,
the pipe.fr team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2017
serious site, wide choice, new site pleasant to consult.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2017
first sell
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2017
Client for years and never disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2017
Good quality - the different manufacturers and their models - easy to visit
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2017
Very practical
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2017
excellent service and speed but customs fees for SWITZERLAND to be paid upon receipt are quite high (10 euros + 3% merchandise value). Next time I will pick it up at your store.
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Response from La Pipe Rit
Hello,
thank you for your message.
The French Value Added Tax (20%) does not apply to items destined for Switzerland. Unfortunately, we have no influence over any customs fees or taxes once in the delivery country. If you choose to pick up the package in-store, then French VAT applies.
See you soon on pipe.fr - Philippe
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