Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 876 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2019
You can find quality Saint Claude pipes that don't break after three months but last a long time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
Phone order: perfect listening, reception, and professionalism; secure payment, excellent shipping and packaging of the product. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2019
Excellent transaction, easy and pleasant communication. Very good shop, a reference.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
Fast and compliant delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2019
Easy navigation on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
No problem, fast delivery and compliant material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
Nothing to add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2019
A mail order site like we would like to see more often..! Impeccable and super fast!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/09/2019
The site is correct and the delivery time respected, it's the pipe that is not worthy of a Saint Claude production!!!
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Response from La Pipe Rit
Hello Sir, thank you for taking the time to leave us your comment through the Verified Reviews platform. We will contact you directly by email to understand the reasons for your dissatisfaction regarding the Saint-Claude pipe you recently purchased.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
Delivery always fast and packages always very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
Very good, very fast after-sales service, very responsive, nothing to say they are on top I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
SUPER !!!!!! Very nice pipe, impeccable delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
Excellent service and only good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
Exactly what I expected! Perfect and fast delivery! Bravo and thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
Order corresponding to expectations delivered on time. Nothing to say. Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
Fast. Compliant. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2019
Very good and easy to understand site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2019
My order met my expectations. The delivery was fast. The site is well designed and helps a novice like me to find their way.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
Serious site with a very large choice of pipes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2019
Fast and neat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2019
Very well done site, very good advice on the phone, impeccable service and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
Simply perfect. Very professional site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2019
The shipment was fast, the pipe was perfectly packaged. Efficient service in every aspect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2019
Very satisfied with my order, very fast delivery. I have already bought 2 pipes from Pipe Rit in St Claude. This is the first one I buy online...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/09/2019
I still haven't received my package. The site says we receive it within 48 hours and that it is shipped the same day or the next day. These are lies, it has been almost 10 days since I ordered my package. A total scam.
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Response from La Pipe Rit
Hello Madam, your package was sent on 18/09/19 (that is to say the day after your order, dated 17/08/19). According to the Colissimo tracking, which we will immediately forward to you by email, your package could not be presented on 23/09/19 due to your absence at the time of delivery. Moreover, the 48-hour delay is, as indicated on our website, valid for delivery in mainland France. We obviously depend on the carriers. In the case of delivery to Switzerland, customs clearance of the package can naturally extend this delay. We invite you to read our email for further details and remain at your disposal by email or phone.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/09/2019
The product is not suitable, we are told that the return is possible and at our expense, once returned we are informed that the refund is impossible. Simply shameful.
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Response from La Pipe Rit
Hello Sir, as indicated in our general sales conditions (and in the response email that was sent to you), the refund is possible for pipes that have not been smoked. However, you used the pipe you received. Then, you returned it to us and requested a refund. Under these conditions, the refund is not possible. Best regards. Claire Mermet, manager.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
Fast delivery, quality products at a reasonable price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
Fast and serious shipping. Product conforms, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
The site is very good, my order arrived quickly in solid packaging. Thank you all.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2019
It's good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Order placed on 12/09, received on 14/09 - Bravo, professional!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Everything is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Quality of products and speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
As always, fast and careful shipping, very nice pipes and a lot of choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
Following a delivery problem, it was resolved very quickly. Very efficient customer service.
Quality of ordered products excellent.
Top notch!
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