Customer reviews of La Pipe Rit

4,9 /5

Based on 16 874 published reviews

5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 24/04/2023 à 16h46 following a purchase from 16/04/2023

Very well-made sites, fast delivery

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Acheteur Vérifié

Published on 23/04/2023 à 20h03 following a purchase from 10/04/2023

Fast and careful shipping, quality service, nothing to complain about. I recommend.

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Acheteur Vérifié

Published on 23/04/2023 à 17h43 following a purchase from 31/03/2023

cannot access my account,when normally this is fine.a wide variety of goods at reasonable prices.

Response from La Pipe Rit Published on 24/04/2023

Dear Sir, thank you for taking the time to write to us following your order on our online store. We do not understand why it is impossible for you to login to your account because everything works fine on our side. We therefore believe that the connection problem might come from the device you are using. You should maybe try to connect to your account with another computer or phone. Please note that, as indicated in the previous e-mail, we changed your login information so you can access to your account more easily. Do not hesitate to contact us at +33 (0)3 84 45 68 02 and call Nicolas. We will therefore be able to see what can be done about the problem regarding your login to your account.

Acheteur Vérifié

Published on 23/04/2023 à 09h44 following a purchase from 31/03/2023

Very practical and easy to use

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Acheteur Vérifié

Published on 22/04/2023 à 19h07 following a purchase from 13/04/2023

Perfect
It is a real pleasure to work with local artisans with real know-how.
I recommend without hesitation.
Julien

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Acheteur Vérifié

Published on 22/04/2023 à 10h12 following a purchase from 27/03/2023

Fast friendly service with quality products.

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Acheteur Vérifié

Published on 21/04/2023 à 21h27 following a purchase from 06/04/2023

This site is clear and easy to consult. A wide choice of pipes is offered, as well as a very good selection of accessories. The shipments are careful. In short, trustworthy.

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Acheteur Vérifié

Published on 21/04/2023 à 16h45 following a purchase from 13/04/2023

Very good!

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Acheteur Vérifié

Published on 21/04/2023 à 16h07 following a purchase from 13/04/2023

Never had problems with the pipe site. Efficient and careful service.
Thank you again.

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Acheteur Vérifié

Published on 21/04/2023 à 12h02 following a purchase from 13/04/2023

Very clear regarding navigation on this site, a wide choice of pipes.

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Acheteur Vérifié

Published on 20/04/2023 à 19h01 following a purchase from 12/04/2023

no bad surprises, product as described, deadlines met every time I ordered and prices are reasonable

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Acheteur Vérifié

Published on 20/04/2023 à 17h46 following a purchase from 30/03/2023

much choice at reasonable prices.

Acheteur Vérifié

Published on 20/04/2023 à 17h09 following a purchase from 11/04/2023

*****

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Acheteur Vérifié

Published on 20/04/2023 à 14h09 following a purchase from 04/04/2023

Very satisfied with the services and responsiveness of this establishment. I recommend.

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Acheteur Vérifié

Published on 20/04/2023 à 12h53 following a purchase from 12/04/2023

Excellent pipe, the most beautiful in my collection, too bad there are no more, I would have ordered a second one.

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Acheteur Vérifié

Published on 20/04/2023 à 00h36 following a purchase from 30/03/2023

Dear Madam, dear Sir, I appreciate very much understanding of my demand. Despite first misunderstanding to my order I finally have got exactly what i really wanted. I would like to address my respect for outcoming and kind attitude of Mr. Bastien, who professionally grasp the core of the problem and help to carry he right service to the very end. Thank all of your team, now I am very happy. Your Vaclav Simice, Republice Tcheque.

Response from La Pipe Rit Published on 20/04/2023

Dear Sir, thank you very much for your feedback following your recent order on pipeshop-saintclaude.com. We are very glad to know that you received your parcel and that the item ordered are to your liking!

Acheteur Vérifié

Published on 19/04/2023 à 22h46 following a purchase from 04/04/2023

Very well made site
Responsive team

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Acheteur Vérifié

Published on 19/04/2023 à 19h06 following a purchase from 09/04/2023

Very fast and serious.

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Acheteur Vérifié

Published on 19/04/2023 à 17h27 following a purchase from 04/04/2023

PERFECT

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Acheteur Vérifié

Published on 19/04/2023 à 15h18 following a purchase from 09/04/2023

Nice address for made in France. Careful shipping and quality material.

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Acheteur Vérifié

Published on 19/04/2023 à 14h18 following a purchase from 10/04/2023

Impeccable as usual.

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Acheteur Vérifié

Published on 19/04/2023 à 10h04 following a purchase from 26/03/2023

Fast and efficient.

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Acheteur Vérifié

Published on 19/04/2023 à 03h10 following a purchase from 08/04/2023

one of the two pipes is already broken (ebonite stem/bowl) and the online assistance is not effective, the second pipe has a poor hold in the mouth, I am disappointed

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Response from La Pipe Rit Published on 19/04/2023

Hello and thank you for taking the time to write to us following your order on our online store. We are sorry to learn that these two pipes from the Jeantet brand (made in France) do not fully meet your expectations. Very responsive, our team systematically responds to all inquiries and specific requests by email. Of course, for more convenience, we are also reachable directly by phone from Monday to Friday. When making your next purchase through our website, do not hesitate to contact us in advance (whether by email or phone), so we can provide you with all the additional details you need and guide you in your future choices.

Acheteur Vérifié

Published on 18/04/2023 à 12h48 following a purchase from 07/04/2023

Impeccable! The next order will be for Christmas

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Acheteur Vérifié

Published on 18/04/2023 à 07h03 following a purchase from 01/04/2023

As usual, product presentation on the site, delivery times and quality and interest in the model excellent.

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Acheteur Vérifié

Published on 17/04/2023 à 17h07 following a purchase from 27/03/2023

varied selection at reasonable prices

Acheteur Vérifié

Published on 17/04/2023 à 12h24 following a purchase from 06/04/2023

impeccable, package very well packaged, fast shipping, pipe meets my expectations, I recommend.

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Acheteur Vérifié

Published on 16/04/2023 à 20h29 following a purchase from 31/03/2023

I am a bit disappointed with the Luigi Viprati pipe I bought from you: there are only 5 millimeters of briar below the bottom of the bowl (flat), and so even if you smoke it slowly, at the end of smoking, the bottom is very hot, even burning. Surprising for a pipe of this price 540 euros, in my opinion the bowl has been drilled too deep and it shows. I'm afraid the bottom will eventually break through and make the pipe unusable.

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Acheteur Vérifié

Published on 15/04/2023 à 14h47 following a purchase from 06/04/2023

Reliability and good value for money

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Acheteur Vérifié

Published on 15/04/2023 à 09h19 following a purchase from 27/03/2023

Hello, Super, don't change anything, MB

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Acheteur Vérifié

Published on 14/04/2023 à 16h57 following a purchase from 06/04/2023

very good timing for ordering, tracking and delivery and very satisfied with the merchandise; no surprises! thank you.

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Acheteur Vérifié

Published on 14/04/2023 à 15h05 following a purchase from 04/04/2023

for the delivery, your Spanish provider did not deliver the package to me, because it was impossible to change the name of the place, namely Moralet, instead of La Alcoraya as indicated in the email. I therefore had to go to the relay point

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Acheteur Vérifié

Published on 13/04/2023 à 22h06 following a purchase from 29/03/2023

Perfect

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Acheteur Vérifié

Published on 13/04/2023 à 21h24 following a purchase from 05/04/2023

Good choice of quality products

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Acheteur Vérifié

Published on 13/04/2023 à 20h48 following a purchase from 05/04/2023

The order was quickly taken care of, delivery followed, I recommend cordially

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Acheteur Vérifié

Published on 13/04/2023 à 18h22 following a purchase from 29/03/2023

Very good

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Acheteur Vérifié

Published on 13/04/2023 à 18h10 following a purchase from 05/04/2023

The site is still very ergonomic. Payment and shipping are very fast. The items are always well packaged and the products are always highly qualitative.

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Acheteur Vérifié

Published on 13/04/2023 à 17h59 following a purchase from 21/03/2023

much selection at fair prices

Acheteur Vérifié

Published on 13/04/2023 à 08h11 following a purchase from 04/04/2023

Fast delivery, well packaged, happy husband

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Acheteur Vérifié

Published on 12/04/2023 à 18h24 following a purchase from 20/03/2023

Once navigating the shipping process to US, all went well and I enjoy my pipe immensely.