The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
User-friendly site, beautiful items, and fast delivery. I regret that the filters were delivered in a mummy wrap with difficult-to-unwrap tissue paper, whereas they were delivered in a nice fabric case during a previous order.
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Emile C.
Rating: 1 out of 5
following a purchase from 06/07/2026
impossible to clean the duct the cleaning rod would not pass the bend result still clogged but unfortunately I wanted to enlarge and I drilled the bottom of the furnace so it's my fault is it repairable if yes I will return it to you otherwise mea culpa too bad for me! thank you b c
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Response from La Pipe Rit
Hello and thank you for leaving us this message following your new order on our website. We are sorry to hear that you are not entirely satisfied with this pipe made in Saint-Claude. Please feel free to contact our team directly by email attaching some photos of the problem encountered. We will then be able to tell you if a repair is feasible and find with you the most appropriate solution.
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Jean C.
Rating: 4 out of 5
following a purchase from 01/07/2026
Fast shipping
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Patrick J.
Rating: 3 out of 5
following a purchase from 24/06/2026
The chosen model does not conform to the chosen model. The laser engraving is not well done. For the wood, nothing to report.
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Response from La Pipe Rit
Hello and thank you for taking the time to share your feedback following your order on our online store. We are sorry to learn that this pipe made in Saint-Claude does not fully meet your expectations. However, we are not sure we understand exactly what disappointed you. If you wish, feel free to send us one or more photos by email. This will help us better understand the situation and provide you with a personalized response. Furthermore, if this pipe does not ultimately suit you and it has not yet been smoked, it is entirely possible to return it to us for an exchange for another model. If in doubt, do not hesitate to contact us by email or phone. We will be happy to advise you and find the most suitable solution with you.
Hello and thank you for taking the time to write to us following your order on our online store. We are sorry to learn that the Missouri Meerschaum Legend 5th Avenue pipe, made in the United States, does not perfectly meet your expectations. Of course, if your new pipes do not suit you and you have not yet smoked them, it is entirely possible to return them to us for an exchange or a refund. If in doubt, do not hesitate to contact us (whether by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
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Eric V.
Rating: 1 out of 5
following a purchase from 09/06/2026
Hello, In March 2024 I bought a "Classic bent short pipe" The one I received looks nothing like it, yet it bears the same title "Classic bent short pipe" It looks more like a normal pipe with a bowl and a chamber of a normal straight pipe with a short stem... and for the word bent, we must not have the same definition!!!
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Response from La Pipe Rit
Hello and thank you for taking the time to write to us regarding your order on our online store. We are sorry to learn that this pipe made in Saint-Claude does not meet your expectations perfectly. Of course, if this new pipe does not suit you and you have not yet smoked it, it is entirely possible to return it to us for an exchange for another model. If in doubt, do not hesitate to contact us (whether by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
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Michael O.
Rating: 1 out of 5
following a purchase from 19/05/2026
I had to pay import fees and taxes to a third party, who delivered the pipe. None of this is noted in La Pipe Rit’s terms of sale. When I complained to La Pipe Rit, they claimed it is listed in their agreement with costumers. It’s not. I will never again purchase anything from this vendor.
Response from La Pipe Rit
Dear Sir, thank you for taking the time to write to us following your order on our online store. For deliveries to USA, the price paid on our website is exclusive of taxes. The product you selected on our website is displayed at a price of €89 including VAT. In your case, it was therefore invoiced excluding taxes, for a total amount of €74.17 (+ shipping costs). As stated in our terms and conditions of sale (which are clearly indicated on our website when you place your order online: https://www.pipe.fr/en/boutique/general-terms-and-conditions-of-sale-3), customs fees and/or import fees may apply upon delivery. We are unable to specify the exact amount of these charges, as they depend on the regulations in force in each country. They generally represent around 20% of the total order value (equivalent to French VAT). We have no control over the calculation of customs fees and are required to comply with applicable laws. Please feel free to contact our team directly by email if you have any further questions or if you need any clarification.
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stephanie B.
Rating: 4 out of 5
following a purchase from 03/05/2026
I am satisfied with my order, the product matches the description and was received quickly
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Alain C.
Rating: 4 out of 5
following a purchase from 07/04/2026
In line with my expectations.
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yves H.
Rating: 4 out of 5
following a purchase from 22/04/2026
Good return after a phone call and receipt of the package on time
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Pierre V.
Rating: 1 out of 5
following a purchase from 12/04/2026
Perfect delivery, excellent pipe
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Response from La Pipe Rit
Hello, thank you very much for taking the time to leave us this very encouraging review. Contrary to your message, you indicated a rating of 1 out of 5 to describe how your shopping experience went through our online store. If this is a mistake, please know that you can (via the email delivered by the review platform) modify this rating. We look forward to seeing you again soon at www.pipe.fr!
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Frédéric D.
Rating: 1 out of 5
following a purchase from 04/04/2026
The tip of the pipe I received detaches from the tube, it doesn't hold! I'm simply waiting for a perfect pipe to be sent to me. I will then correct my rating and my comment.
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Response from La Pipe Rit
Hello and thank you for writing to us through the Avis-Garantis platform. As mentioned during our previous phone conversation, if the pipe you received does not meet your expectations, it is entirely possible to return it to us. Our master pipers will then be able to analyze it and provide a precise response regarding your comments. To date, unless we are mistaken, we have not yet received your return. As soon as it is received, our team will process your request as quickly as possible.
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Dominique R.
Rating: 4 out of 5
following a purchase from 27/03/2026
Customs and shipping fees are too expensive. An order from Asia is a better deal. But not the quality of the product, which is lower or even catastrophic.
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Hawa B.
Rating: 4 out of 5
following a purchase from 08/03/2026
No choice for cheap pipes, except for the maize ones. Then you hit a barrier... A lot of choices for expensive pipes, over €70. And it's the same for accessories whose prices are exaggerated. Not all of us are wealthy! Lack of - For the rest, the
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Jean Michel D.
Rating: 1 out of 5
following a purchase from 10/03/2026
Very pretty with a rustic part and a smooth part. The green stem for Saint Patrick with waves is elegant. It fits well in hand. First smoking to come during Saint Patrick.
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Response from La Pipe Rit
Same
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Bryan J.
Rating: 4 out of 5
following a purchase from 04/03/2026
Hello and thank you for taking the time to share your feelings via this message. We are sorry that our selection did not seem varied enough to you. We actually offer nearly 1000 different pipes on our website, with models suitable for all budgets. To allow everyone to find good deals, we have a
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Sylvain P.
Rating: 3 out of 5
following a purchase from 11/02/2026
The package was a bit light, I was afraid the pipe was broken.
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Response from La Pipe Rit
Hello and thank you for forwarding this message to us. Since 2002, the year our online store www.pipe.fr was created, we have been striving to offer our customers the fairest prices possible, while remaining particularly attentive to the quality of our products, our services, and the shipping of orders. Each package is carefully prepared by our team and then shipped directly from our premises in Saint-Claude. We do everything we can to ensure that all items arrive at their destination in the best conditions. For nearly 25 years, customer satisfaction has remained our absolute priority. All feedback is very important to us, so please do not hesitate to contact our team by email or phone for further exchanges.
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Philippe L.
Rating: 4 out of 5
following a purchase from 26/02/2026
Promotions
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LÉONE R.
Rating: 4 out of 5
following a purchase from 23/02/2026
section that groups briar pipes at more affordable prices. Additionally, we often offer discounts during events like Black Friday or sales. For over 20 years, we have been doing our best to offer fair prices while maintaining the quality of our products, our service, and our shipments. During your next purchase, please do not hesitate to contact our team directly by email or phone, we will be happy to advise you and help you find the pipe that suits you.
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Régis J.
Rating: 4 out of 5
following a purchase from 24/02/2026
Very good site. I recommend.
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Étienne R.
Rating: 4 out of 5
following a purchase from 17/02/2026
Nothing to report. Perfect.
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Luc C.
Rating: 4 out of 5
following a purchase from 09/02/2026
Very good site!
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Patrick J.
Rating: 4 out of 5
following a purchase from 11/02/2026
Good for a start.
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Georges R.
Rating: 4 out of 5
following a purchase from 12/01/2026
A lot of choices.
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Patrick M.
Rating: 4 out of 5
following a purchase from 22/01/2026
I am satisfied with my order. Good advice for the products. Thank you for the samples.
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Thierry B.
Rating: 3 out of 5
following a purchase from 17/01/2026
The incorrect information explained in the filter purchase review forces me to temper a review that would have been more positive on your site.
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Response from La Pipe Rit
Hello and thank you for taking the time to share your feedback following your online order. We are sincerely sorry if the information regarding the filters was not clear enough and if it caused confusion. On our online store www.pipe.fr, we strive to present all our products as comprehensively as possible: a complete textual description, key elements to remember, technical specifications and dimensions, several photos of the item taken from different angles, and even a 360° view. In parallel, our team is of course at your disposal for any additional information. Please do not hesitate to contact us by email or phone during your next purchase, we will be happy to provide you with the details you may need.
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Nicolas G.
Rating: 4 out of 5
following a purchase from 07/01/2026
Easy to access and browse.
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Pierre S.
Rating: 3 out of 5
following a purchase from 07/01/2026
Lacking a bit of affordable prices. Beautiful quality but relatively pricey.
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Response from La Pipe Rit
Hello and thank you for taking the time to share your feelings via this message. We are sorry that our selection did not seem varied enough to you. We actually offer nearly 1000 different pipes on our website, with models suitable for all budgets. To allow everyone to find good deals, we have a
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Bouchoucha J.
Rating: 1 out of 5
following a purchase from 25/12/2025
Absolutely magnificent
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Response from La Pipe Rit
Very good
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Henrik Z.
Rating: 3 out of 5
following a purchase from 26/12/2025
Promotions
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Response from La Pipe Rit
section that groups briar pipes at more affordable prices. Additionally, we often offer discounts during events like Black Friday or sales. For over 20 years, we have been doing our best to offer fair prices while maintaining the quality of our products, our service, and our shipments. During your next purchase, please do not hesitate to contact our team directly by email or phone, we will be happy to advise you and help you find the pipe that suits you.
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Didier D.
Rating: 4 out of 5
following a purchase from 26/12/2025
Usage notice for tobacco pot would be welcome
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Jean-François P.
Rating: 4 out of 5
following a purchase from 16/12/2025
nothing to say, everything very good
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CHRISTIAN B.
Rating: 4 out of 5
following a purchase from 19/12/2025
As usual, well-managed order, a slight delay in delivery due to the carrier independent of Piperit. French pipe note 9mm a bit too expensive...
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Yvan G.
Rating: 4 out of 5
following a purchase from 15/12/2025
Everything was done on time and according to the rules
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BERNARD L.
Rating: 4 out of 5
following a purchase from 14/12/2025
Good
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René B.
Rating: 4 out of 5
following a purchase from 12/12/2025
a lot of choices. quick order. Satisfied!
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Michaël H.
Rating: 4 out of 5
following a purchase from 14/12/2025
A very nice selection. Fast delivery but sometimes chaotic, my items being loose in a plastic pouch.
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Gérard L.
Rating: 4 out of 5
following a purchase from 12/12/2025
To this day I have received absolutely nothing although delivery was scheduled for December 15 or 16. Can you tell me where my order is and why this delay?
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Jacky B.
Rating: 4 out of 5
following a purchase from 11/12/2025
Could you consider offering gift wrapping for your items with participation of course
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