Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 965 published reviews
5 15,2k 89% 4 1 371 8% 3 268 2% 2 54 0% 1 110 1%

Summary of reviews

La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2023
Perfect as always!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2023
Excellent communication and follow-up. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2023
Fast delivery, correct packaging. The ordered pipe perfectly matches the description in the catalog.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2023
Clear and precise site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2023
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2023
Well laid out site. Easy to navigate. Company easy with overseas transactions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2023
a wide variety at reasonable prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2023
Fast service and goods conforming to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2023
Speed, efficiency!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2023
Quick shipping. Always very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
Very long Bentley repair time, too bad
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
Fast and impeccable service. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2023
Product conforms to the description, well packaged. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2023
I am a bit disappointed because I was expecting a pipe lighter.
Disabled, I need both hands and I keep my pipe in my mouth, this one is a bit heavy for that.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2023
As usual, excellent pipe, arrived very well packaged, perfect service. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2023
Very easy, very fast, serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2023
Nice price and fast shipping, all you can want in a online seller.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2023
PERFECT COMMUNICATION AND FOLLOW-UP.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2023
Complete playful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2023
Clear and well-made site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2023
Very well documented and precise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2023
Super thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
Nice pipe and especially very practical. You can take it anywhere.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2023
Very fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2023
super clear site with advice. fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2023
great site - perfect email correspondence
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2023
Excellent service and a great pleasure to unpack the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2023
Very reactive, however the shipping price is outrageous considering the weight of the package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
The store is amazing! The shipping was fast and the product was very well packaged. The product description is accurate! I am happy to have purchased.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2023
Very good impeccable service, as with every order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2023
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2023
I found your shipment well. I am satisfied with the purchased products, although the closure system of the small tobacco jar is slightly deformed. I can still use it, for quite a long time I hope.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2023
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
Very fine Pipe Petersons Irland best year
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/03/2023
Although customs fees are lower than in France, I find the amount too high. An order in Switzerland does not cost more,
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Response from La Pipe Rit
Hello and thank you for taking the time to leave us this feedback following your recent order placed on our online store www.pipe.fr. In accordance with the regulations in force in each country outside the European Union (and as indicated in our general sales conditions), customs fees and/or additional taxes may apply upon receipt of the package. On our website, French VAT is always deducted from orders shipped to Switzerland. However, we do not have the ability to act on these potential customs fees as this depends solely on the regulations specific to each country. We remain at your disposal by email or phone to provide you with more information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2023
Very well designed site.
Perfect email correspondence
Just want to come visit you and choose my next pipe in person
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2023
Nothing to complain about how soon the order was sent to me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2023
Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2023
Perfect, this is my second pipe, I am very satisfied, the site is very clear, the products are magnificent, the delivery is fast, it's great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2023
Perfect process until impeccable delivery, thank you.
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