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D
Rating: 5 out of 5
I really like the pipe I bought and the delivery arrived on the announced day, I highly recommend this site and the products they sell.
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 964 published reviews
Summary of reviews
La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
Reviews 1, 3, 4 and 5 stars
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Rating: 3 out of 5
The chosen model does not conform to the chosen model. The laser engraving is not well done. For the wood, nothing to report.
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Response from La Pipe Rit
Hello and thank you for taking the time to share your feedback following your order on our online store. We are sorry to learn that this pipe made in Saint-Claude does not fully meet your expectations. However, we are not sure we understand exactly what disappointed you. If you wish, feel free to send us one or more photos by email. This will help us better understand the situation and provide you with a personalized response. Furthermore, if this pipe does not ultimately suit you and it has not yet been smoked, it is entirely possible to return it to us for an exchange for another model. If in doubt, do not hesitate to contact us by email or phone. We will be happy to advise you and find the most suitable solution with you.
A
Rating: 5 out of 5
Excellent
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P
Rating: 4 out of 5
beautiful pipe, efficient delivery
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S
Rating: 5 out of 5
total satisfaction
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M
Rating: 5 out of 5
The site is clear. The choice of pipes is very vast with complete technical descriptions. The delivery is fast. I have been a customer for many years.
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G
Rating: 5 out of 5
very good
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P
Rating: 5 out of 5
Very good site, serious and complete
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Y
Rating: 5 out of 5
A lighthouse in the fog for beginners! ⭐⭐⭐⭐⭐ Living in the Pyrénées-Orientales (66), finding a real pipe shop is like an obstacle course. So, a bit blindly, and with a thousand questions of a complete beginner, I contacted La Pipe Rit. Result? A team with the patience of an angel and unwavering professionalism! Despite the distance and exchanges only by phone or online, I received golden advice and a memorable welcome. Several purchases later, I am absolutely delighted. You can go there with your eyes closed, they steer their boat (and their pipes) masterfully! A huge thank you to you. Delighted 5 stars
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R
Rating: 5 out of 5
Very satisfied: product in accordance with my expectations delivered quickly
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D
Rating: 1 out of 5
items received: Missouri Meerschaum Legend, items ordered: Missouri Meerschaum 5th avenue
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Response from La Pipe Rit
Hello and thank you for taking the time to write to us following your order on our online store. We are sorry to learn that the Missouri Meerschaum Legend 5th Avenue pipe, made in the United States, does not perfectly meet your expectations. Of course, if your new pipes do not suit you and you have not yet smoked them, it is entirely possible to return them to us for an exchange or a refund. If in doubt, do not hesitate to contact us (whether by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
B
Rating: 5 out of 5
Perfect!
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O
Rating: 5 out of 5
Impeccable skills and service
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V
Rating: 5 out of 5
Fast shipping, secure package. Quality item.
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S
Rating: 5 out of 5
Yessss
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N
Rating: 5 out of 5
very good service, simple, fast and compliant product
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L
Rating: 5 out of 5
SUPERB QUALITY...
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S
Rating: 5 out of 5
Very beautiful work! My pipe has returned, magnificent, after being in the caring and expert hands of Pipe Rit. Thank you!
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G
Rating: 5 out of 5
Very good product
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B
Rating: 5 out of 5
Nothing to say
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F
Rating: 5 out of 5
Order received quickly and as always very satisfied with the quality of the products
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F
Rating: 5 out of 5
Yes, very good purchase
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V
Rating: 5 out of 5
Super pipe avec trois netoie pipes « abrasifs/durs » et lanpipe est superbe (chzcom nougat n102, en juillet je me prendrais la chacom Churchill 266 ^^
J
Rating: 5 out of 5
As a regular user of the site, I consult it regularly and am very satisfied.
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B
Rating: 5 out of 5
Impeccable services. (communication, delivery times, etc...)
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A
Rating: 5 out of 5
Well packaged and beautiful material
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T
Rating: 5 out of 5
Very happy with the result of the restoration of my pipes. Very pleasant and professional person.
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E
Rating: 1 out of 5
Hello, In March 2024 I bought a "Classic bent short pipe" The one I received looks nothing like it, yet it bears the same title "Classic bent short pipe" It looks more like a normal pipe with a bowl and a chamber of a normal straight pipe with a short stem... and for the word bent, we must not have the same definition!!!
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Response from La Pipe Rit
Hello and thank you for taking the time to write to us regarding your order on our online store. We are sorry to learn that this pipe made in Saint-Claude does not meet your expectations perfectly. Of course, if this new pipe does not suit you and you have not yet smoked it, it is entirely possible to return it to us for an exchange for another model. If in doubt, do not hesitate to contact us (whether by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
G
Rating: 5 out of 5
Happy with my order and the service! Long live the Pipe Rit
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S
Rating: 5 out of 5
Very beautiful and very attractive site. A very large choice available. Fast and careful package shipping. I love it!
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G
Rating: 5 out of 5
Perfect, thank you very much.
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R
Rating: 5 out of 5
Hobbit pipe given as a gift, very beautiful quality.
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M
Rating: 5 out of 5
Very pretty and original pipe. Pleasant to smoke.
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J
Rating: 5 out of 5
Perfect..great choice for all budgets.
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I
Rating: 5 out of 5
Quality product, as described. Fast shipping. Everything is perfect.
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J
Rating: 5 out of 5
good choice, delivery without problems
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B
Rating: 5 out of 5
Excellent !
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G
Rating: 5 out of 5
well-received package
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B
Rating: 5 out of 5
Perfect, total satisfaction.
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J
Rating: 5 out of 5
Here is a nice and natural review: --- "Great site, very well stocked with pipes and accessories. The videos are great and clearly made me want to get into pipe smoking. I recommend without hesitation!"
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