La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
Serious site, quality products and fairly quick shipping. You can request information about a product by phone, they respond without problems. I recommend this site.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/12/2022
It took four weeks for me to receive my pipes
Translated reviews
Response from La Pipe Rit
Hello and thank you for this comment regarding the repair of your pipe whose broken flake needed to be replaced. The pipe artisans of Saint-Claude do their best to handle each repair in a reduced time frame. However, this delay can vary depending on the time of year and the current workload in the workshop. For these two reasons, we systematically indicate (during phone exchanges and via our website) a minimum waiting period of two months. Also, we are happy to have been able to respond to your repair request even faster than expected. Following your message, we are delighted to know that you will be able to fully enjoy your Big Ben pipe again.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/12/2022
I am waiting for my invoices
Translated reviews
Response from La Pipe Rit
Hello and thank you for sending us these few words following your last order made through our online store. Like all your previous purchases, the corresponding invoice for your order is available directly in your customer area on the site www.pipe.fr. For this, you just need to log into your account and then access the section "My Account > Order History and Details". Do not hesitate to contact us by email or phone if you need further assistance or for any other questions.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2023
Not satisfied at all. Pipe burned at the bowl and stem. Bitter and acrid after two puffs. I have been smoking pipes for 40 years!!!! So not a good sale for me.
Translated reviews
Response from La Pipe Rit
Hello and thank you for taking the time to share your comments through the Verified Reviews platform. The maple pipe you chose is an original and atypical creation from the American brand Missouri Meerschaum. We are therefore sorry to learn that, unlike your previous purchases, this new pipe did not fully satisfy you. We invite you to contact our team directly by email ([email protected]) so that we can discuss the matter and find a solution.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2023
-
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2023
Site is standard, but without brilliance. A product catalog too limited :( Boomers will remember the Caïd boulevard St Michel, a dream shop with its preformed rubber joke or the replica of Sherlock Holmes that I eventually bought for myself)
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2023
I had ordered 2 pipes. The Lizon model was blocked. I had to extract a sawdust plug from the access hole to the bowl.
Translated reviews
Response from La Pipe Rit
Hello and thank you very much for taking the time to send us this message. Our team will immediately forward your report to the Chacom workshop so that the artisans can be more vigilant during the next productions. Also, we wish you much pleasure in smoking your two new pipes.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2023
Fast delivery. Quality products.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/10/2022
Very long for a repair
The rest perfect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2022
Order executed quickly
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2022
Very good, however the shipping costs should have been waived given the amount. So one star less.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2022
Very good site with choice and quality products
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2022
The lower part of the wood of the Cavalier pipe I received has darkened;;; otherwise it's a good pipe.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/12/2022
In case of export to Switzerland, the final price including customs clearance was not clear. I paid too much customs duty.
Translated reviews
Response from La Pipe Rit
Hello and thank you for taking the time to leave us this feedback following your recent order placed on our online store www.pipe.fr. In accordance with the regulations in force in each country outside the European Union (and as indicated in our general sales conditions), customs fees and/or additional taxes may apply upon receipt of the package. On our website, French VAT is always deducted from orders shipped to Switzerland. However, we do not have the ability to act on these potential customs clearance fees as this depends solely on the regulations specific to each country. We remain at your disposal by email or phone to provide you with more information.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2022
Correct. Good product description.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2022
Delivery issues. Usually no problems and delivered to home but not this time. I had to go pick up my order at a delivery point!
Translated reviews
Response from La Pipe Rit
Hello, we are sorry for the inconvenience caused. We proceeded as usual and we do not know why the delivery was not possible. We wish you much pleasure in smoking this nice pipe.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2022
Disappointed by the size of the pipe.
Translated reviews
Response from La Pipe Rit
Hello, If this model does not suit you and you have not yet smoked it, it is possible to return it to us. Do not hesitate to contact us by email: [email protected] or by phone: 03 84 45 68 02.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/12/2022
Overall satisfied, just a small reservation regarding the photographic dimensions of the products (which is not unique to your site!) I ended up ordering, for my wife, a pipe that is much larger than I thought... Otherwise, nothing to report regarding quality!!
Translated reviews
Response from La Pipe Rit
Hello and thank you for your feedback regarding this pipe from the Chacom brand. We always specify the dimensions of the items in the "Characteristics" section because it is indeed difficult to gauge the size of a product solely from photos. If this pipe does not suit you and you have not yet smoked it, it is entirely possible to return it to us for an exchange for another model. If in doubt, do not hesitate to contact us (whether by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2022
Prices are very interesting, the choice too.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2022
Easy navigation on the site, fast delivery, I bought a lighter the only small downside is the user manual which is in Italian and English not easy when you don't speak these 2 languages. Apart from that, I am satisfied with your site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2022
Really nice site with great videos to learn how to smoke a pipe.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2022
I still have not been delivered..
Translated reviews
Response from La Pipe Rit
Hello and thank you for sharing this information through the Avis-Vérifiés platform. We also invite you to contact our team directly by email or phone. One of our advisors will then provide you with all the latest information received regarding the delivery of your order.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2022
very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2022
Thank you for the fast and efficient shipping
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2022
Light. Good draw. But new and therefore not yet well 'broken in'
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2022
Completely correct
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2022
I received the item from my order in good condition and very quickly. As it is a gift for Christmas, the package has not yet been opened.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2022
Fast and compliant shipping, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2022
The package arrived well but the gift wrapping was not great, I had to redo it
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2022
Deadlines respected
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2022
Shop is great, very cool and love the verity. Delivery tracking could be better only suggestion.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2022
It's a shame that the inscriptions Sherlock Holmes and Peterson are not better engraved. Almost invisible.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/11/2022
Laborious payment
Translated reviews
Response from La Pipe Rit
Hello and thank you for taking the time to leave us your feedback following your online order. On our online store www.pipe.fr, we offer different payment solutions for orders. It is possible to pay by credit card, bank check, or bank transfer. Our team is at your complete disposal by phone if you need help finalizing your purchases. Therefore, do not hesitate to contact us directly for your next orders. We also wish you much pleasure in smoking your new Vauen pipe!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2022
Package slightly damaged upon arrival but everything was there, fast delivery and always top-notch products.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2022
Package well packaged and received on time
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2022
pipe good so far, fabric case not suitable
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2022
Fast delivery. I had requested that my order be wrapped in gift paper but it wasn't, so I was very disappointed.
Translated reviews
Response from La Pipe Rit
Hello and thank you for taking the time to send us this message following your online order. Our team does indeed pay special attention when preparing packages. We are keen to present the products in the best possible way. The gift wrapping option was not selected during your online purchase, which is why it simply was not done. We take this opportunity to wish you much enjoyment in smoking your new pipe. Please feel free to contact us by email or phone if you need further details regarding the use or maintenance of your Chacom pipe.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/11/2022
Fragile product broken on the first attempt to disconnect.
Translated reviews
Response from La Pipe Rit
Hello and thank you for sharing this feedback through the Verified Reviews platform. We invite you to contact our team directly by email ([email protected]) so that we can find a solution to the issue you encountered upon receiving your last order.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2022
The gift wrapping is really poorly done, it doesn't look classy at all, I regret the 2 euros. I will have to redo it. I haven't opened the package yet to check the pipe. We'll see at Christmas
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/11/2022
No receipt of the package and no feedback from the carrier for over a week after opening an incident ticket. Previous orders arrived without problems on time and in good condition.
Translated reviews
Response from La Pipe Rit
Hello and thank you for sharing this information through the Avis-Vérifiés platform. We also invite you to contact our team directly by email or phone. One of our advisors will then provide you with all the latest information received regarding the delivery of your order.
We use cookies for audience measurement and improving user experience.
English 
Français 