La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
: To provoke in someone SURPRISE mixed with ADMIRATION that's exactly it. It's simply great. I specify that I have been smoking a pipe since the age of 15 and I am 77. I am also satisfied with the corn cob pipe, original, to follow. Bravo keep it up, Best regards, Jean
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Response from La Pipe Rit
Always very good, nothing to say.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/08/2022
The strengths: Very careful shipping, beautiful pipe signed by its creator. (Pierre Morel), some advice for smoking this pipe well. The negatives: The only issue is a small hole on the side of the pipe (really a shame, given the high price, and the fact that it is made by a renowned artisan, we expect a flawless pipe). This does not hinder its use or its beauty.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2022
Very good site well detailed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
Clear and easy to browse
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Response from La Pipe Rit
With your email you announced adding as a gift a pipe sacrifice. I saw the photo, but unfortunately you added a little thing that does not correspond at all with the gift you showed. For this reason, I decided to no longer order my pipes and accessories from your establishment. Delivery #LI047951 of 28/07/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
The site is only partially accessible (visually impaired), the delivery time is respected, the purchased items conform to the descriptions provided, communication with customer service is very good (responsive email replies).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2022
Orders are conforming and processed quickly. However, some products may have slight aesthetic defects (especially the pipes)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/07/2022
Give my opinion? Sorry I have no opinion. But I would like to be left alone every time I place an order.
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Response from La Pipe Rit
Hello and thank you for taking the time to write these few words. Following an order placed on our site www.pipe.fr, an email is automatically sent 7 days later to know our customers' opinions on the products they previously purchased. This feedback is important as it allows us to improve our products and services in general. However, of course, it is not mandatory to respond to this email. Additionally, you can unsubscribe at any time by clicking on the link located at the end of each email (sent via Avis-Vérifiés).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2022
Quality pipe and very elegant. Perfect smoking and draw.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
The pipe is excellent, however, delivery price is absurd
Response from La Pipe Rit
Dear Sir, thank you for taking the time to leave us this feedback following your recent order on our online shop pipeshop-saintclaude.com. Once you have created your account and entered an address, prices are automatically displayed without taxes if that address is non-EU. Regarding shipping to the Ukraine, the cost is 22€. It's the same price for 1 or more pipes. We are actually trying to get the best shipping fees for all the deliveries we send everyday throughout the world. We hope you will appreciate smoking your new pipe "The Lord Of The Rings". Yours sincerely.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Lack of choice for more modest budgets.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/07/2022
Very disappointed with my order.
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Response from La Pipe Rit
Hello and thank you for taking the time to write to us following your order on our online store. We are sorry to learn that the chosen items do not perfectly meet your expectations. Of course, if these new pipes do not suit you and you have not yet smoked them, it is entirely possible to return them to us for an exchange for another model. If in doubt, do not hesitate to contact us (whether by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
satisfied. Thank you.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/07/2022
A very big disappointment: impossible to remove the flake from the stem, whether the pipe is cold or hot. Using pliers is necessary and requires significant effort. Obviously, this pipe has passed through quality control. The response obtained from customer service is unequivocal: 'figure it out, lubricate, sand'. It's really incredible and disappointing. I have been smoking a pipe for over 40 years and it was a mistake to make this purchase (which just landed in the trash) on this site that deserves negative publicity.
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Response from La Pipe Rit
Hello. You contacted us by email because you are having difficulty disassembling the stem of your pipe. We responded the same day we received your message to indicate how to facilitate disassembly. Not being on site, we tried to inform you without you having to return the pipe. This was to avoid shipping costs and a waste of time. Of course, if you do not wish to follow our instructions and do the necessary work yourself, you can return the pipe to us.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
FAST DELIVERY
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
Orders are delivered quickly, a downside to having a good pipe, they are very expensive, less than 100€ they are not very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2022
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2022
Well, nothing more to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2022
Good, no problems to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
Maybe better photos...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2022
To be honest, I haven't really consulted it in detail, already knowing what I wanted. But I find the categorization well done and there are more than enough items. Of course, being an unconditional fan of Churchwarden pipes, I would like to see a larger selection. I am particularly looking for a pipe of the Ideal 4 type but with an even longer tip (come on, let's be crazy, why not 35cm in total length) and with more bending varieties. Furthermore, a pipe with a bowl of even larger diameter would interest me, without increasing the depth.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2022
Readable and intuitive site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2022
I am satisfied with the product and the speed of shipping. I will stay with you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2022
Easy function
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2022
too small
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2022
Very good responsiveness, product conforms to my expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/06/2022
Very fast delivery but.. surprise it was not the item ordered. In the end, it's not so bad because I also like the pipe sent :-)
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Response from La Pipe Rit
Hello and thank you for bringing this report to our attention. We will recheck our stock to ensure everything is in order. We wish you much pleasure in smoking your new pipe.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2022
Well, fast shipping. Thank you, best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2022
Delivery times respected. Pipe and accessories well received and conform to the description.
Regarding the use, I don't know as it's a gift to give.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2022
A site of high practical interest, good visuals, well organized, easy to browse.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2022
The site is pleasant, delivery is fast, and customer service is very responsive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
Order processed quickly and sent quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2022
Too bad the box is not accompanied by a beginner's guide, it would be very useful. As a reminder, not everyone has the time to search the internet for THE good videos and does not necessarily have someone in their circle to do a demo.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2022
Light manufacturing to see the solidity over time
Pleasant to smoke, easy to maintain
Very fast shipping and delivered in a rigid case
+++
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2022
Those who claim that corn pipes do not last are mistaken!! For my part, I cut a small slice from a drumstick lol that I put at the bottom of the bowl... Believe me, the stem gives out before the pipe and I would add to visit some American sites, especially one of a certain John Keller who customizes corn pipes... It's breathtaking, best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2022
As expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2022
Great job, satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2022
Correct timeframe. The pipe works and the filters do too.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2022
very good responsiveness, thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2022
Beautiful pipe but tiny!!!!! Does it come in 'normal' size? Disappointed this time.
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Response from La Pipe Rit
Hello and thank you for your feedback regarding this pipe sculpted by the craftsman Roger Vincent. We always specify the dimensions of the items in the 'Characteristics' section because it is indeed difficult to realize the size of a product solely from photos. If this pipe does not suit you and you have not yet smoked it, it is entirely possible to return it to us for an exchange for another model. In case of doubt, do not hesitate to contact us (either by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/05/2022
Pipe purchased in January and the stem broke 3 months later. I returned the pipe thinking to take advantage of the warranty but I was told that the filter, which was changed every time, was very dirty and therefore the pipe was poorly maintained. Very unhappy, I do not recommend this site, I will not buy anything there again.
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Response from La Pipe Rit
Hello and thank you for taking the time to send us this comment through the Avis-Vérifiés platform. Our team has received your pipe and was able to have it examined by several renowned craftsmen located in Saint-Claude. As stated in our general sales conditions, all our items are guaranteed for 1 year from the date of purchase against any manufacturing defect. Also, after analysis, your pipe showed no defects or design flaws. Indeed, the tar accumulated inside the stem and the completely clogged filter unfortunately rendered your pipe unusable. This lack of cleaning inevitably caused the disconnection of the tenon from the stem. Do not hesitate to contact our team again if you need advice on maintaining your pipes or if you want additional information.
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