Customer reviews of La Pipe Rit

Hello and thank you for your comment sent through the Avis-Vérifiés platform. Following our previous phone conversation, we confirm again that this tobacco pouch is indeed a Chacom product. Our store La Pipe Rit is located very close to the Chacom factory in the Jura department. Therefore, our team regularly goes to the heart of the workshops to directly choose the most beautiful creations (pipes and accessories from the Chacom brand). If the tobacco pouch you selected does not perfectly meet your expectations, it is of course possible to return it for an exchange or refund. We invite you to contact our team by email ([email protected]) or phone (03 84 45 68 02) to let us know your intentions.

Hello and thank you for sending us this message through the Avis-Vérifiés platform. Indeed, we are sorry for this delay regarding your order. Your package was shipped today and will therefore reach you very quickly. We invite you to check your inbox as a Colissimo tracking email has been sent to you so you can follow the progress of your delivery.

Hello and thank you for taking the time to give us this feedback following your order on www.pipe.fr. We are delighted to know that your shopping experience was very satisfactory. Also, we are contacting you right away to provide you with more details regarding the pipe filters you chose.

Hello and thank you for taking the time to share your comments following the repair of your pipe in after-sales service. We invite you to contact our team directly by email ([email protected]) if you need more information regarding the assembly of your new hose.

Hello and thank you for sharing your feedback regarding your last order. As mentioned during our previous exchanges and as indicated on our website, the pipes equipped with the Terminus system are old creations of artisanal manufacture. Their double drilling design is very particular. They are pleasant to smoke but also require more maintenance than classic pipes. To keep your pipe clean and smooth to smoke, it is imperative to use pipe cleaners after each use. If necessary, do not hesitate to use several pipe cleaners to completely remove all tar deposits. If you need additional information about Terminus pipes and/or about the essential accessories for cleaning your pipe, we invite you to contact our team directly by email or phone.

Hello and thank you for taking the time to leave us this comment. The content of each order placed on our online store www.pipe.fr is verified by two different people before shipping. This double verification ensures that the selected items correspond to the requests made by our customers. Regarding your last purchase on our website, we confirm that you ordered two bags of pipe cleaners ('white conical' from the Vauen brand). Therefore, there was no error in preparing your package. If you encounter difficulties with your computer tool, do not hesitate to contact our team directly by phone to place your next order.

Hello and thank you very much for taking the time to send us this message. The various improvement suggestions mentioned in your comment are very interesting as they could significantly improve our services. Our team will study all this in order to implement the appropriate solutions on the website. We thank you for your recent order placed on our online store www.pipe.fr and we wish you much pleasure in smoking your new pipe from the Eole brand.