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Rating: 4 out of 5
Good
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 964 published reviews
Summary of reviews
La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Well done packaging
Customs documents in perfect compliance,
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Customs documents in perfect compliance,
A
Rating: 4 out of 5
No problem
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A
Rating: 4 out of 5
Everything is fine thank you
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A
Rating: 4 out of 5
well received!!... the balsa filters are of excellent quality and my previously ordered corn pipe is excellent!!! I will come back to you! thank you
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Rating: 4 out of 5
Pipe stem a bit short, would need 12 mm more to avoid having smoke in the eyes and to benefit from a lower smoking temperature... the day you make a black sandblasted pipe in this weight and these dimensions I will be interested!
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A
Rating: 4 out of 5
Always happy with La Pipe Rit
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A
Rating: 4 out of 5
Small capacity
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A
Rating: 3 out of 5
Good site
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A
Rating: 4 out of 5
good, no problems
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Rating: 3 out of 5
Hello, I have been ordering from you since the end of 2019 but until now I have not benefited from any discount or free shipping!!! Too bad
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Response from La Pipe Rit
Hello, thank you for taking the time to write to us through the Avis-Vérifiés platform. We greatly appreciate your trust and loyalty to our shop. We will contact you immediately by email to provide a more complete response.
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Rating: 4 out of 5
Very good attention to the customer, as Spanish brands say. Speed of shipping and good reception.
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Rating: 3 out of 5
There was a problem between the payment for the order and the delivery, resolved only after I had to contact the seller again and send him the 'payment ticket' I had received - their response was very quick and the order was received quickly afterwards with an apology message
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A
Rating: 4 out of 5
Thank you for this shipment
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Rating: 3 out of 5
Hello, I am a bit delighted with the site, the only downside is that I am subscribed to the newsletter but I do not receive the news, so some pipes or other items are no longer available
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Response from La Pipe Rit
Hello, thank you for sharing your comments following your order placed on www.pipe.fr. To date, our online store has more than 1500 pipes and accessories for pipe smokers. Some pipes come from series produced by major brands while others are artisanal creations available in very limited quantities (even one-off when it comes to unique pieces). As a result, some models can be quickly taken as soon as we add them to the website. Regarding your request, we confirm that you are indeed subscribed to our newsletter. Please feel free to contact our team by email if you need further information.
A
Rating: 3 out of 5
Insufficient description
Displeasing to receive a model that does not fit perfectly when deciding to pay the price
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Displeasing to receive a model that does not fit perfectly when deciding to pay the price
Response from La Pipe Rit
Hello and thank you for sharing your comments following your online order. On our online store www.pipe.fr, we pay special attention to the presentation of our products: a complete textual description, key elements to remember, technical characteristics and dimensions, several photos of the item taken from different angles, and even a 360° view. Thus, our team does everything possible for you to get the best idea of the item before placing an order. Of course, if the pipe you received does not meet your expectations and you have not yet smoked it, it is entirely possible to return it to us for an exchange or a refund.
A
Rating: 3 out of 5
Hello following my order very disappointed with the face of Serge Gainsbourg
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Response from La Pipe Rit
Hello and thank you for sharing your comments following your order. The Saint-Claude pipe you selected is an artisanal model, hand-carved by the pipe maker Mr. Roger Vincent. As such, and as indicated on the website, each creation is unique and it is therefore quite possible to see small differences from one model to another. Of course, if this new pipe does not perfectly meet your expectations and you have not yet smoked it, it is possible to return it to us for an exchange or a refund. To do this, we invite you to contact our team directly by email ([email protected]). We will then provide you with all the information you need regarding this return.
A
Rating: 4 out of 5
A few more colored pipes would be desirable.
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A
Rating: 4 out of 5
Perfect, meets my expectations
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A
Rating: 4 out of 5
For my part, the site is perfect, always satisfied.
Thank you
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Thank you
A
Rating: 4 out of 5
A small gift would have been nice! For example, a small pack of filters! Otherwise very good, I will withdraw my future orders!!
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Rating: 4 out of 5
Very good
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Rating: 3 out of 5
Hello, As a beginner, my opinion is without pretension, to be taken with caution... I think I was poorly advised but what disappointed me the most on this site is that all the inexpensive products are inaccessible which raises the total bill. I find it almost dishonest to present products that we cannot buy... I will not buy on this site anymore. Emmanuel
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Response from La Pipe Rit
Hello and thank you for taking the time to share your comments. To date, our online store has more than 1500 pipes and accessories for pipe smokers. Some pipes come from series produced by major brands. However, you are right, most of our artisanal products are available in very limited quantities (even one-off when it comes to unique pieces) and can be quickly taken. The corn pipe you just purchased is an excellent choice to start. Indeed, it is inexpensive to buy and especially very smooth to smoke due to the porosity of the material. Please feel free to contact our team (by email or directly by phone) as our specialists can easily provide you with all the additional advice you need to get started well.
A
Rating: 4 out of 5
Professional order processing.
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A
Rating: 4 out of 5
Via colissimo with signature, the package arrived 3 days late, without a signature. The pipe corresponds, too bad the box is cardboard and the pipe is in a plastic bag. It's ugly. But otherwise the pipe is perfect :-)
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Rating: 4 out of 5
Well received, no problem, perfect the only small thing a code for an item not received with damage.
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Rating: 3 out of 5
Very long waiting time ... I was also disappointed by the pipe because it was too small or rather the bowl is too small for me. I had hoped for a bowl of 3 cm ... If you have one, I would like to know your sales conditions ... Thank you.
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Response from La Pipe Rit
Hello Sir, if the received pipe does not suit you and if it has not yet been smoked, you can return it to us. To choose another model, look at the dimensions indicated on all our product sheets (on the right in the 'characteristics' section). Best regards.
A
Rating: 4 out of 5
Fast and careful shipping. Nothing to complain about. Too bad the prices are not indicated for abroad all charges included, including customs.
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Rating: 4 out of 5
excellent value for money
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Rating: 4 out of 5
Very good, nothing else to say
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Rating: 4 out of 5
Very good site for pipes and accessories
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Rating: 4 out of 5
In truth, I don't browse it often, but I always enjoy browsing it and keeping informed of new trends, even dreaming in front of a Dunhill pipe!
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Rating: 4 out of 5
Always very good service, the mixed comments below about the products are actually due to a mistake on my part.
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Rating: 4 out of 5
Too many advertised pipes are unavailable.
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Rating: 4 out of 5
Very good
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Rating: 3 out of 5
good but for the shipping price the package did not arrive in very good condition, crushed and open
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Response from La Pipe Rit
Hello Sir, thank you for taking the time to contact us. We always ensure to carefully package our products. However, transport can sometimes be perilous to reach the pipe smoker! Fortunately, your pipe arrived in good condition! We wish you much pleasure in smoking this new pipe. Best regards.
A
Rating: 3 out of 5
Hello, very beautiful pipe, happy to make a collection, just a small oversight but problem solved, thank you.
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Rating: 4 out of 5
Hello I bought Roger Vincent's sea wolf very nice pipe and very good packaging so I bought another pipe from Roger Vincent the Brassens throat pipe a bit disappointed it lacks the fabric case written on it with the instructions for the pipe I hope pipe fr will do what is necessary thank you in advance best regards
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Rating: 4 out of 5
very good site in terms of processing speed of the order and also in terms of products.
15 days delay between the order and delivery even though it is 10,000 km away (Reunion)
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15 days delay between the order and delivery even though it is 10,000 km away (Reunion)
A
Rating: 4 out of 5
Pleasant to navigate, good products. Delivery may be a bit expensive ^^
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