Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2018
Very good. It would be nice for beginners like me to have tobacco for sale but I will order my second pipe on this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2018
Highly recommended
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2018
Serious interlocutors
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2018
Perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2018
Fast shipping. Package in good condition upon receipt.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2018
Very serious and reliable. Correct prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2018
Unfortunately, I didn't get a good series, a small defect but the service is attentive and responsive, waiting for the part
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2018
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2018
This site is clear and easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2017
Shipping within deadlines, serious site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2018
Very happy to have received my order, but it's for my husband's birthday so the nice gift package is not opened yet. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2018
Correct.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2017
It is elegant and meets the wishes of the recipient with its fairly wide bowl.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2017
no opinion
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2017
A lot of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2017
The pipes presented are very well detailed in their characteristics so that one can get a precise idea.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2017
Very good but shipping costs are too high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2017
Site of knowledgeable experts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
Nothing to report, order arrived on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Practical and quick order processing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2017
Good shop with a well organized navigation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Very efficient. It is just a pity that the classic pipe from the 2017 catalog: PC 3 is no longer available. I hope it will be remade because its straight line for the bowl is remarkable.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2017
shipping delay respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2017
Well made, clear and reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2017
Fast delivery, good quality products....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2017
clear and detailed site ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2017
Order honored quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
Good, ........but the customs fees were a bad surprise!!!
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Response from La Pipe Rit
Hello,
thank you for your message.
French VAT is always deducted from orders shipped to Switzerland, unfortunately we have no influence over customs fees or local taxes, this depends solely on the legislation of the recipient's country.
Thank you for your understanding.
Best regards, the pipe.fr team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
I referred your site to a compatriot who also bought from you ....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2017
Pleasant site with useful information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2017
Very efficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2017
Very good product, fast delivery. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2017
Very good reception and good follow-up of the order. However, I did not receive the product I ordered, namely a Dunhill tobacco pouch. I received a The White Spot tobacco pouch??
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Response from La Pipe Rit
Hello, Thank you for your message. The Pipe and pipe accessories division of Dunhill has left the Dunhill group to become an independent entity, this happened quite abruptly in November 2017 and surprised many Dunhill retailers and customers. The items that were branded Dunhill are now marketed under the name 'Alfred Dunhill's The White Spot' which is shortened to 'The White Spot'. Despite the name change, the manufacturing standards and the quality of the materials remain the same. Naturally, if you do not wish to keep the tobacco pouch, we will refund you in full. A return slip was sent to you by email on 13/12. We remain at your disposal if you would like more information. Best regards, The pipe.fr team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2017
Nothing to complain about. Just the reception was a bit long, but it coincided with the first snowy episodes. No, I am satisfied. :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2017
A lot of choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2017
better than last time when the pipe deteriorated after 3 months
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2017
Interesting site. But disappointed by this pipe of the month because the bowl is too small, the pipe lasts 17 minutes, which is very short. I will not buy from this site again...
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Response from La Pipe Rit
Hello, thank you for taking the time to share your opinion with us. The dimensions of the bowl of each pipe are indicated in the description. The pipe of the month of November has a bowl of 16mm by 39mm, which corresponds to a medium-sized bowl. Many parameters come into play regarding the smoking duration, the quantity and humidity of the tobacco, the draw of the pipe, the smoker's draw, the presence or absence of a filter at the time of smoking. Therefore, it is impossible to indicate an 'estimated duration' of smoking. Best regards. The team at pipe.fr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2017
very good after-sales service, average product quality
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