Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2017
serious site, wide choice, new site pleasant to consult.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2017
the site itself is very correct but disappointed with the ordered product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/06/2017
The site is good, however the products that are on sale at the moment are really below everything, I'm talking about pipes under 50 euros.........
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2017
first sell
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/06/2017
The site is interesting but the photos are not contractual!
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Response from La Pipe Rit
Hello,
thank you for taking the time to share your feelings about your visit to pipe.fr. It is not possible for us to take multiple photos for each of the pipes in our stock. Indeed, this represents a logistics burden that is too heavy to manage. However, unique pipes are photographed one by one.
Do not hesitate to request additional photos during your next purchase.
See you soon on pipe.fr - Philippe
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2017
Client for years and never disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2017
Good quality - the different manufacturers and their models - easy to visit
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2017
Very practical
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2017
excellent service and speed but customs fees for SWITZERLAND to be paid upon receipt are quite high (10 euros + 3% merchandise value). Next time I will pick it up at your store.
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Response from La Pipe Rit
Hello,
thank you for your message.
The French Value Added Tax (20%) does not apply to items destined for Switzerland. Unfortunately, we have no influence over any customs fees or taxes once in the delivery country. If you choose to pick up the package in-store, then French VAT applies.
See you soon on pipe.fr - Philippe
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2017
Received very quickly. Just a small downside, right after smoking my first pipe I noticed it had a chip in the varnish. Too bad. But otherwise relatively satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2017
Good. Regular information on new products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2017
The quality of the products available on the LA PIPE RIT site is undeniable, materials, finish, aesthetics, ... no negative comments to make. Sometimes the delivery times are a bit variable: the first time I ordered, I received my package within 3 to 4 days (in Belgium) sometimes it takes three times longer. The packaging is always well done and the orders are complete and compliant. We would like a greater variety in accessories sometimes. But overall, I have only compliments to make about this online store. I would like to mention that I am a beginner and occasional pipe smoker (for the sake of objectivity).
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Response from La Pipe Rit
Hello,
thank you very much for taking the time to write this very detailed review! Please do not hesitate to contact us by email or phone if you are looking for accessories that you cannot find on our site. Our advisors are at your disposal.
See you soon on www.pipe.fr
-Philippe
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2017
Well made site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2017
Well-made site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2017
Well-made site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2017
Well-designed site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2017
Well made site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2017
Superb you can find everything for our pipes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2017
Very good, choice and good shipping and customer service, nothing bad to say on my part.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2017
Varied and pleasant site. Order arrived within the expected time. Perhaps a tobacco section should be created containing a large list of tobacco and flavors, etc.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2017
Not bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2017
I appreciate finding a quality pipe site. But I regret ordering a pipe that is smaller than I thought. It's not easy to see it on the site... And it doesn't suit as a gift for my father, a St Claude pipe enthusiast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2017
The new site is more practical than the previous one.
My only regret is the loss of my order history.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/04/2017
Lack of information on the sizes of pipe bowls.
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Response from La Pipe Rit
Hello, thank you for your message. The dimensions of each pipe are indicated in the description, do not hesitate to compare these measurements with the dimensions of one of your pipes. Of course, we remain available by phone or email to answer your questions. See you soon on www.pipe.fr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2017
nothing to add
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2017
I received my package on time: thank you for your diligence;
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2017
Very good site, serious, ultra-fast service. However, nothing on tobacco! Given the large offer of pipe tobacco, I think some guidance is needed! What tobacco to start with, the great classics, the flavored ones, the novelties... I had to turn to other sites to make my choice, too bad.
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Response from La Pipe Rit
Hello, we thank you for taking the time to share your opinion with us. Choosing tobacco is always a difficult step as the choice is vast and everyone's tastes are different, however we are at your disposal by email or phone to answer this kind of questions. Do not hesitate to contact us for any questions you may have. See you soon on pipe.fr, Philippe
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2017
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2017
Pleasant and simple to find all the information, very nice photos
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/03/2017
Quite good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/03/2017
Quality sometimes leaves something to be desired
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2017
Very well put by the comment on the tobacco joke.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2017
A quality service
Both in terms of the site's conditions and the 'essential' telephone advice received for the purchase of my first pipe, I was really satisfied.
A little surprising though: more than 2 days between shipping and delivery in Haute-Savoie.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2017
Clear, pleasant to visit
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2017
good, fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2017
Order arrived quickly but very poorly packaged. Fortunately, it did not contain fragile products...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2017
Practical and clear site. Only downside, no display of the tracking number of the package in the order details (Shipping EU to Belgium).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2017
for beginners, we would like a label in French also on the stems, but it's a detail
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