Customer reviews of La Pipe Rit

Hello and thank you for taking the time to send us this message through the Avis-Vérifiés platform. Furthermore, I confirm that we have received your email and have immediately provided all the answers to your questions. As indicated in our email, our specialists conducted numerous tests by taking samples of pipe cleaners from different bags in our stock. We found no unusual problems. We have been selling these pipe cleaners through our website for over 15 years and all our customers have always been very satisfied with this product. Moreover, our manufacturer has been the same for years and the design of the pipe cleaners has remained strictly identical to the original. Please feel free to contact our team directly by phone if you wish to discuss the subject further.

Hello and thank you for your feedback regarding your last purchase on our online store. To better understand how the pipe-reamer you just acquired works, we have actually created a video tutorial that explains step by step how to use it. You can watch this video on our YouTube channel, directly at this address: https://bit.ly/pipereamer. Also, feel free to contact our team by email or phone if you need further clarification.

Hello and thank you for taking the time to give us your feedback following your online order. We will pass your comments to the Chacom workshop so that this point can be improved in future pipe productions. Also, we take this opportunity to wish you pleasant tastings with this new pipe.

Hello and thank you very much for taking the time to send us this message following your new order. During this summer period, the shipping time for orders may be slightly longer than usual. We have precisely mentioned this on the website so that everyone is perfectly informed when shopping online. Of course, as soon as the package is handed over to La Poste, we also take care to send the Colissimo tracking link by email so that you can follow the progress of the delivery. The whole team is also delighted to learn that you have received your order and takes this opportunity to wish you a great summer.

Hello and thank you very much for taking the time to send us this message. We do not yet offer delivery to pickup points on the website, but it is a very interesting evolution that our team wishes to implement soon. For your next order on www.pipe.fr, it is still possible to have it delivered directly to the post office (by indicating your name, first name, the indication 'Poste restante' as well as the address of your post office). In this way, the package will be available for you for 15 days at your local post office. We thank you again for your purchase and wish you much pleasure in smoking your new long pipe from the Aldo Velani brand.

Dear Sir, thank you for taking the time to leave us this message. All orders placed on pipeshop-saintclaude.com are quickly processed and shipped every day from Monday to Friday. In this case, your latest order registred on Saturday, May 27th, was given to the Postal services on Monday May 29th, in the morning. Whit Monday (Pentecost Monday) being a holiday in France, the delivery time of your order was indeed lengthened to an additional day. You have then received your parcel against signature under the following 48 hours to your address in France. Our team wish you a lot of pleasure smoking your new Dunhill pipe.

Hello and thank you for taking the time to send us your comments following your new purchase on www.pipe.fr. A special section of the site (which we have explicitly named "Pipes to personalize") indeed groups together some customizable models. Only these pipes (about 10 models) can be customized via a "text to engrave" input field on each webpage of said pipes. However, the "9 mm straight natural" pipe you chose is not part of this section. Naturally, you could not send us an inscription to engrave when placing your online order. Furthermore, our team did indeed send you a promo code by email to offer you an additional discount. As you mentioned in your message, you unfortunately could not validate this promo code on your computer. For your next purchases, do not hesitate to contact our team by phone as we can easily advise you in your choices, validate your promotional code, and record your order.

Hello and thank you very much for your feedback following your recent order on pipe.fr. We are delighted to know that you have received your new Lord of the Rings pipe. For each of your orders, it is possible to find all tracking information directly on your customer account (section 'Account' then 'Details of my orders'). Of course, as soon as your package has been handed over to La Poste, we also sent you an email to allow you to track the progress of the Colissimo delivery. Our entire team wishes you pleasant tastings with your new long pipe and remains at your disposal (by email or phone) if you need further advice.

Hello and thank you for taking the time to send us your comments following your last purchase online. The issue you are experiencing with your pipe may be due to several factors: a piece of tobacco stuck in the stem or in the pipe, the use or not of a pipe filter, or even a too tight packing for example. We invite you to contact our team directly by phone or email. This way, we can provide you with all the advice you need to make the most of this Falcon pipe.