Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 876 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Excellent site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Very fast delivery as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
La Pipe rit is a good place to find what you need.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Satisfied with la pipe rit service. The product was well protected for shipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Very good site, the staff is friendly, attentive and responsive. I would confidently recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
I am very satisfied. Soon another order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
Order compliant and complete. Delivered very quickly and with care.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
Fast delivery, quality pipe frankly, nothing to complain about ^^
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Fast and very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Very well done, all the information is there and the images are correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
The customer service was awesome, i talked to them via text because i live in US, they were very nice and helpful!!! The shipping was fast and cheap. It arrived in 10 days, I've ordered pipes here that haven't got to me that fast. The pipes were packed well and arrived in great shape.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
very easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
Quick and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
thank you for your very fast shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Very good site, clear with many tips and many videos
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Product conforms to the order, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
I am satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Impeccable service, information is easy to find, even for a beginner.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
Fast shipping, well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
delivered quickly, possibility to pay by bank account debit which is very convenient, well packaged, beautiful pipe, BRAVO
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
The pipe exceeded my expectations by providing me with a new pipe when I only requested a spare part. Thank you very much for this more than commercial gesture!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/12/2021
Customer service is present but distant for requests.. Refund and return without problems, but does not take the customer's situation into account at all.
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Response from La Pipe Rit
Hello and thank you for taking the time to leave us this comment through the Verified Reviews platform. We are sorry to hear that our customer service did not provide you with the expected response. Since the creation of our company in 1996, we have made it a point of honor to ensure the quality of our products and the satisfaction of our customers. Following your order through our website and our previous email exchanges, we confirm that you have a period of 100 days to make a return. Upon receipt of your pipe, we will be able to analyze the mentioned defect and proceed, at your convenience, with a refund of your order or an exchange.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Impeccable, fast and the pipe meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Excellent, as usual!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Pipe delivered quickly and as ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Hello, delighted with my order, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Fast and careful shipping, very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
compliant with the order, fast delivery, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Bla bla bla
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Simple product search by multi-criteria choice. Easy and straightforward.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
Easy to read site & complete product presentation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
choice and clarity of the site, speed of delivery and to the questions asked
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Very satisfied.
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